The air-conditioning didn't work. The sink is so small it splashes everywhere.

Staff and location were the best. The bed was spacious and comfortable.

Stayed in May 2024

impossible to stop the car on the street.We had to drive three times in front of the hotel before finaly discovering that the parking is on site.The parking should be better advertised.

the strategic location of the hotel

Stayed in April 2024

Hotel location

We would like to have some food available between 4pm and 8:30 pm. Perhaps some sandwiches

Stayed in April 2024

It was close to 30c and unseasonably warm for April which was lovely but the rooms were very warm. Great that you can open windows wide but the air con was not working in the hotel and although this was the hotel policy due to the season they could have provided fans.

Location is brilliant. In between the new and old town. Quiet and friendly service. Very good breakfast. Clean and comfortable modern rooms with excellent beds.

Stayed in April 2024

Location

All went well.

Stayed in April 2024

Because of the above the hotel is used by upmarket tour groups so there were occasionally very noisy gatherings in the hallway at mealtimes

Despite its central location (between the old town and the museum area) our room was very quiet, clean and extremely comfortable

Stayed in April 2024

We went just out of season so the room was quite warm as the Air-con wasn't on. No information about the local area .

Location Helpful the staff Cleanliness Very very comfy bed

Stayed in March 2024

We were upgraded to a suite which was fantastic.

Stayed in April 2024

We were initially given a bedroom with twin beds (despite having requested a double). When we asked about it, we were moved to another room. This room was less nice than the original one. Very basic furniture. Was expecting a nicer setting for a 4 star hotel. The room was also quite hot a night but we could leave the window open which made it ok. The rest was perfect!

Perfectly located right in the centre at a walking distance from the main touristy hotspots. The hotel is beautiful and offers a lot of facilities like a restaurant and a bar downstairs. The room was super quiet which meant we could have a very nice sleep. The bed was very big and very comfortable.

Stayed in April 2024

Parking My view

Location Bad

Stayed in March 2024

-

All ok

Stayed in March 2024

Great location and friendly helpful staff. A great breakfast offer.

Stayed in March 2024

Not enough milk and coffee in the room Day 2 there should have been water in fridge as per day 1

Breakfast. Exceptional

Stayed in March 2024

One guy at the desk was quite nervous but nobody is perfect:-) therefore this is not really complaint.

Perfect location , - close to the old town as well as to the museum ,breakfast with many varieties and really tasty! The room had all what I needed including a kettle and some tea options. internet connection was also very good. I also appreciated espresso coffee machine down in the lobby available 24/7 and free espresso for guests .

Stayed in February 2024

It was spotless!! The rooms looked and were spotlessly clean!! The breakfast was plentiful! Kind and helpful staff!! we also did check in earlier than usual!

Stayed in March 2024

Vistas a un patio

Parking

Stayed in March 2024

No eenteryainment options on TV. Netflix, youtube etc

Location, modernity, cleanliness

Stayed in March 2024

Good location,easy to find, parking was very convenient if not the cheapest. The very comfortable room was a decent size with an enormous bed & pretty quiet. Breakfast was good.

Stayed in March 2024

the room was too small

location and parking

Stayed in March 2024

Location, comfort, parking, staff

Stayed in March 2024

Walls were a bit scuffed and in general you could see it was a bit old.

Very good location, within walking distance of the old town and the centre. The room was clean and the breakfast was good with a big variety. The staff was very friendly and helpful. The bar area is nothing amazing but nice to have a late drink or small bite.

Stayed in February 2024

Walls were a bit scuffed and in general you could see it was a bit old.

Very good location, within walking distance of the old town and the centre. The room was clean and the breakfast was good. The Staff was very friendly.

Stayed in February 2024

An option for breakfast included (via booking)

The amenities and the room. And the replenishment of certain products.

Stayed in February 2024

As with most Hotels it was far too warm and the thermostat didn’t alter the temperature at all. The view was of the back yard and other buildings, but I suppose you have to book a suite for a better view.

Excellent location, equidistant between Guggenheim and the old town. Super breakfast with plenty of choice and Gluten free products for one of our party. Evening meal very good and great value for money. Special mention for the two young ladies who booked a restaurant for us on the19th Feb. Very comfortable huge bed with pillow choices and great shower.

Stayed in February 2024