Iturriza, 3-1ºDrcha., 48003 Bilbao, Spain
#45 of 93 B&Bs and Inns in Bilbao
Guests' ChoiceBased on 194 hotel reviews
8.1Cleanliness
8.9
Comfort
8.8
Location
8.6
Facilities
8.2
Staff
7.7
Value for money
8.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Bike
TurkeyVery convenient. Value for money. Spotless clean. Very close to the train station, also to anywhere. Nice, small, cute.
Stayed in May 2024
Reviewed: 5 May 2024
Juan
United StatesThey don't provide any space for your luggage once you check-out. That was such a turndown for us!
Great place! Beautiful and spacious room and bathroom. Very close to the city center. I would totally recomend if you are going to Bilbao!
Stayed in April 2024
Reviewed: 25 March 2024
Mariana
United KingdomI could not leave the bags in the lobby area. I think it was honest from them to let me know I could not do it, which I appreciate, but I would have preferred to have that opportunity.
Good value for money and very clean.
Stayed in March 2024
Reviewed: 25 March 2024
Annie
United KingdomBathroom door couldn’t slide shut and frosted glass was quite see through
Great location
Stayed in February 2024
Reviewed: 28 January 2024
Paolo
NetherlandsThe room we got was on the first floor, unfortunately very very dark.
Perfect location, the lodge is walking distant from many city landmarks and attractions. Very easy to reach it from the airport. Clean and very quiet. The check in worked very well and the online communication with the manager was smooth.
Stayed in January 2024
Reviewed: 31 December 2023
Rodriguez
BelgiumNo luggage storage. Check at 11.
Stayed in December 2023
Reviewed: 2 December 2023
Lauren
United StatesEven though it was an apartment, but there was no kitchen or common area
Clean and comfortable.
Stayed in November 2023
Reviewed: 24 November 2023
Valeria
United KingdomThe room was clean, spacious and comfortable. We had a very charming view to the back of some buildings, and it created a very cyberpunk atmosphere. Checking in was a very quick and straightforward process, as you only need codes sent to you online. The staff were very quick to reply on the phone to all of my enquiries.
Stayed in November 2023
Reviewed: 1 October 2023
Kelly
PortugalThe room was very small, and unlike the photos was very dark as it's on the 1st floor facing a small interior courtyard. This is perfect if you're not planning to spend time in the room other than sleeping, since it's quiet and dark. Photos are a bit misleading as the exterior shot is the beautiful building across the street. Also since there's no staff on site, it's not possible to leave bags after check in.
Great location. Easy walk to train station (10 minutes) and Guggenheim (less than 20 minutes). Quiet area, comfortable bed, good air conditioning. Good communication and easy check in via codes.
Stayed in October 2023
Reviewed: 23 September 2023
Mehmet
NetherlandsClean rooms. Centrally located. Good communication. Easy self check-in.
Stayed in September 2023
Reviewed: 23 September 2023
Marjolein
United StatesThere is a bar across the street. At night you could hear people party and talk.
Design and newness, coffee & tea maker, responsive hosts.
Stayed in September 2023
Reviewed: 30 August 2023
Serafima
NetherlandsEverything that happens in the bathroom is good to hear in the room (if you know what I mean), but it’s acceptable because everything else is perfect.
Good location, convenient self check in, very clean, quiet. Tiny room but everything is still very comfortable.
Stayed in August 2023
Reviewed: 28 August 2023
Lunzo78
SpainThe bathtoom is small and does not offer great privacy expecially the WC.... so you need to be partners or close friends to sleep here. I've found some hair on the side of the bed so it means that cleaning was done a little too fast with no attention. The insonorization of the windows facing the road could be better as after 7PM you can heat the traffic. In my opinion it's too expensive for what they offer and where they are, but I didn't find anything better for a booking done just a few hours before arriving in the city.
Easy to find and to get in. Parking was free after 8 PM when we got there until the morning. Beds are really big and comfy.
Stayed in August 2023
Reviewed: 11 August 2023
Laurine
Vietnamfloor 1, close to street where there was construction work in the morning some facilities were not in perfect state: cannot remove the bath cork for example
Staff service: not in the reception but very reactive and trustful Bed: very nice bed quality, and staff installed a new baby cot for my daughter
Stayed in August 2023
Reviewed: 3 August 2023
Laure
BelgiumThe room did not have any natural light. The small window went out to a tiny technical courtyard and mostly walls. But for our one-night stay, this was not a problem.
The room is well equipped and very well located. We appreciated the airco and the fridge in particular, as well as the good shower. The bed is also very comfortable.
Stayed in August 2023
Reviewed: 2 August 2023
Yvonne
IrelandHallway bit dark
Location excellent
Stayed in July 2023
Reviewed: 20 July 2023
Chevtsova
BelgiumThis is a completely digital hotel, without a person. Even though everything is going well, the presence of a humans provides a more reliable feeling, especially when you return late.
The room is very nice, modern shower, there is a coffee maker in the room. Excellente internet. On the one hand, the location is good, not far from the city center (Pl. Moya), on the other hand, close to the train station, which is always not very safe
Stayed in July 2023
Reviewed: 14 July 2023
Carien
NetherlandsNo life contact with anybody but that is part of the booking. Codes arrived in time on the phone
Nice small clean apartment , very well located. All you need in a big city Great modern shower and good bed.
Stayed in July 2023
Reviewed: 9 July 2023
David
United KingdomWe had to call to get entry as we were not sent the codes in time
Comfortable and convenient place in a good location to see the city
Stayed in May 2023
Reviewed: 28 June 2023
Utku
NetherlandsThe room was ready around 16.00 and smell cleaning products very heavily. It is good that it was very clean but we couldn't stay in the room due to heavy smell. Since the windows were looking the common area the air coming inside didn't help because of no circulation.
Room was comfortable, easy to check in and good location.
Stayed in June 2023
Reviewed: 11 June 2023
Zoi
United KingdomThe room that we got was like in the pictures however the lighting is totally different as there is only a blind window which you cannot really use as other rooms can see through it. So although the room is equiped with the basics and is modern white, it feels quite dark and claustrophobic.
The room is located close to the old center. Compared to other options in Bilbao, the price was very good. (Although after staying I wouldn't pay more, I would say it was a fair price). It is worth if you are staying for a night or two especially if you don't spend too much time in the room.
Stayed in June 2023
Reviewed: 2 June 2023
Kat
AustraliaGetting check in info a bit sooner would have been good especially if you don't have internet access
Location and price was great. Good size bathroom also
Stayed in June 2023
Reviewed: 10 May 2023
Denys
SpainMy girlfriend and I stayed here for two nights and we really enjoyed the apartment. Check in instructions were clear and the apartment was very clean. The bed was huge and very comfortable, room space was absolutely adequate (we were thinking it would be smaller). We did not hear any noise during the night. Shower surprised us with electronic touch controls but we really liked it.
Stayed in May 2023
Reviewed: 6 May 2023
The
FranceNice decoration, comfortable bed
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content