Banco de España nº 3 - 1º Dcha., 48005 Bilbao, Spain
#36 of 93 B&Bs and Inns in Bilbao
Guests' ChoiceBased on 148 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.5
Facilities
8.0
Staff
8.8
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 2 June 2024
Luana
United KingdomIt was perfect as a place to stay for the position, a bit noisy at night because of the central position but we didn’t mind. There was one coffee machine vendor in the all and didn’t work, overall was good
Very clean and central place
Stayed in June 2024
Reviewed: 18 May 2024
Dallimore
United KingdomThe entry code for the apartment via WhatsApp took 3 days to arrive. This meant I had to phone the agency to gain entry which even then was complicated as the key pad did not initially recognise the number code..
The location , so near to Plaza Nueva.
Stayed in May 2024
Reviewed: 11 May 2024
Jan
IrelandGreat location
Stayed in April 2024
Reviewed: 10 May 2024
Mary
United KingdomSlippery shower. Drink dispenser in kitchen didn’t work. 1 part of shower broken
Central. Good communication with company. Simple . Clean
Stayed in May 2024
Reviewed: 7 May 2024
Betty
United KingdomThe rooms are within a beautiful old building and can hear the water system throughout the night, this was fine as a deep sleeper.
Amazing customer service and location. The team were super helpful and good communication. The room was very clean and bed was super comfortable. The room is very basic but everything needed for a night after exploring the city.
Stayed in May 2024
Reviewed: 1 May 2024
Marta
San MarinoThe bed sheets could be cleaner.
The location is perfect to visit the city by feet. The bedrooms are comfy. There is a common room with tables and some stuff to prepare a simple breakfast.
Stayed in May 2024
Reviewed: 17 April 2024
Harisa
Czech RepublicThere was no pair of sleepers. (Although i did not ask if would be possible to have) The room did not have a window.
There are a lot of things that i like about the property. To begin with the cleaning. Everyday the cleaning lady would come after we would live the apartment. They changed the towels everytime. The location was super. You would find all the attractions nearby, in 3 min by walking. (Metro, lots of restaurants and local attractions) Everything was functual, heat, cold and warm water. The bathroom was spacious. When i booked this apartment, i booked it for the price and for good reviews in general. I can say that the owner or who manages those rooms, make a difference for how they treat/respect the foreigners, for all the positive points of view i mentioned.
Stayed in April 2024
Reviewed: 15 April 2024
Xenia
SwitzerlandAnonymous, no human being on site
The location, the bathroom
Stayed in April 2024
Reviewed: 14 April 2024
Ray
AustraliaEverything was managed remotely. It would have been helpful to have a personal contact for advice about the local area.
The room was attractively furnished and very comfortable. It was nicely situated in the old city. We were able to leave our luggage at a storage facility nearby after we checked out.
Stayed in April 2024
Reviewed: 8 April 2024
Aileen
United KingdomHadn't realised it wasn't a hotel with a reception and having no phone (it had been stolen out of my pocket in San Sebastian) I had no information on how to access the accommodation.
I had my phone stolen in San Sebastian before I reached Bilbao. I therefore never received any e-mails or texts advising me how to book in. I found the accommodation but could not access it as I hadn't received the info I needed to access it. A young Spanish man who lived in the same block as the Casual Blue phoned them for me and directed me to where I needed to be to gain access. This was in another street and up four flights of stairs! After that everything was fine. If I hadn't had help I'd have been on the street or had to find alternative accommodation. Casual Blue is in the old town and it was fantastic.
Stayed in March 2024
Reviewed: 1 April 2024
Ana
SpainBit noisy between the rooms.
Great stay,great location,family friendly
Stayed in March 2024
Reviewed: 26 March 2024
Niikaz
Germanythe location was perfect, the cleaning also super good!
Stayed in March 2024
Reviewed: 21 February 2024
Maxim
RussiaHeating is not enough
Kitchen, location, beautiful entrance
Stayed in February 2024
Reviewed: 27 January 2024
Linda
United KingdomThe toilet ran on a very noisy pump not regular plumbing. It was also very awkwardly placed, sandwiched at an angle between the shower and the wall. Quite a squeeze.
Amazing location. efficient, responsive reception. Clean. Very good cleaners.
Stayed in January 2024
Reviewed: 1 November 2023
Manuela
United KingdomNoisy corridor when people walking in, light from the corridor constantly on, was visible from below the door. No air conditioning
Good walking shower
Stayed in October 2023
Reviewed: 16 October 2023
Street
Australianothing
This room was spacious and clean. It was in the old town and walking distance to many bars and restaurants. We arrived early but was able to leave our luggage at a nearby hotel before check in.
Stayed in September 2023
Reviewed: 12 October 2023
Milena
Russiait wasn’t super clean, in some place it was a bit dusty, one towel was clean but stained, walls are quite thin
nice bed, supportive staff, they helped me to order a taxi to airport
Stayed in October 2023
Reviewed: 15 September 2023
Susan
United StatesWindow was to a very small internal building shaft so no marital light or air and very very hot
Great location , comfortable bed, easy checkin and access to the property and room.
Stayed in September 2023
Reviewed: 15 September 2023
Laraine
AustraliaI was disappointed that we couldn't get a taxi to the door, lugging around big suitcases was heavy going on cobbled streets. I was surprised there was no air conditioning and also the size of our room was very small. Not sure if the contents of the fridge in the common area was for everyone or it was other people staying at Casual Blue, so we didn't touch anything. Not sure if what I've mentioned was in the description on Booking.com. Could have been my own fault.
Our room was very clean, bright and modern.
Stayed in September 2023
Reviewed: 10 September 2023
Ekaterina
NetherlandsThe AC unit was right across and above bed, so it was chilly in the night. Without it was too hot
Really well located and quiet
Stayed in August 2023
Reviewed: 8 September 2023
Hami
TurkeyNo AC So much humidity
Location
Stayed in September 2023
Reviewed: 18 August 2023
Lorna
IrelandAs there is no direct parking a discount or something would be very useful! Parking for a few days close to the hotel is expensive!
Great location, very friendly staff that made it super easy to check-in! Nice clean and comfortable room! The kitchen was very useful for us with our baby to be able to keep milk etc.
Stayed in August 2023
Reviewed: 13 August 2023
G
NetherlandsPrime location in the Old Town in a historic building. Clean and comfortable rooms. Kitchen was very useful. Small supermarket next door. Staff was wonderful, very helpful, quick and accurate. Highly recommended!
Stayed in August 2023
Reviewed: 13 August 2023
Donna
United KingdomWould have been nice to have a window for some fresh air and shower unit needed fixing to hold the shower head in place.
Check-in was great, really clear instructions provided for self check-in and all worked perfectly. Great location. Clean room and well kept shared areas.
Stayed in August 2023
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