It’s stairs up to the first floor entrance but that’s what we can expect with very old building

Breakfast was great - brought to our table on a tray with eggs ham, cheese and sweet things. Room was great with a view of the square, sound proofed. Staff were lovely

Stayed in May 2023

The hotel is beautiful, small but with a perfect old world charm. The breakfast was amazing, served in a lovely room with large windows overlooking the plaza. Every person on staff was friendly and kind and went out of their way to be helpful. Would definitely stay here again!

Stayed in May 2023

For the price, we would have expected tea and coffee facilities in the room

Beautiful hotel in an old building on the main square in Toledo. Room was a good size, clean and comfortable and we enjoyed the balcony that looked out onto the busy square. Staff were helpful and friendly and the breakfast was tasty.

Stayed in May 2023

Requested breakfast when checking in in the afternoon but next morning they said I wasn't booked so they couldn't accommodate me in their breakfast room. No matter, easy enough to get breakfast nearby, for a lot less than 14 Euros. Other thing is, elevator doesn't go to the entry/exit. You have to go up one or two floors to reach reception and the elevator starts there, at European first floor, though there were like 20 steps to get to the reception level.

Location, convenient to buses, restaurants, cities. Beautiful views, from room and rooftop terrace.

Stayed in April 2023

Could do with a lift from the ground level

Great location and very luxurious facilities.

Stayed in April 2023

There was nothing that I can say we didn't like. However, the only thing that it could be better or improved (not sure if possible or practical), is the air conditioning. Somehow, it appeared that the system was connected between rooms (if room next to us was on Heating, our room could not be on Cold). However, fortunately, the weather and timing of the year was something that we could manage our stay without any trouble. To be fair, in summer while everyone would be on Cold, this could not be an issue at all.

The location was The Best! Although Toledo is a small town but the hotel is located simply within walking distance of every place that you might be interested to visit including historical places or even bars/restaurants. The breakfast was also good as well. It was different and unique served in a tray full of various items for any taste. Given the town/location/etc. the room and its size definitely exceeded our expectations. The bed was good and comfortable. The bathroom and shower were spacious and well equipped. The staff were all friendly and willing to help. All of the restaurants recommended by them were found to be very tasty and delicious.

Stayed in April 2023

Is this a "boutique" hotel? I guess it depends on your definition of the term. This is a fairly modern house on a plaza at the entrance to the old city, near the Burger King/McDonald's/Starbucks trio, in fact it is above BK. Furnished with expensive yet bland style and operated by employees. You could probably get a more "authentic" experience at this price level. Front-facing rooms can get a little noisy due to hordes of tourists flooding the plaza during daytime. Evening and night were nice and quiet though. Rooms need a little touch beyond the expensive designer, e.g. it would have been nice to have another place except the floor to put your soap bottles inside the lavish shower.

Very clean, comfortable, elegant. Central location accessible by public transport. Breakfast was nice. Staff friendly and efficient. Safe entrance locked with room card.

Stayed in April 2023

What an awesome place! Right in the middle of everything. A beautiful room, totally awesome staff that can't do enough for you Thank you, Veronica!

Stayed in April 2023

Would have liked a kettle in the room

Lovely welcome and great location. Liked our room overlooking the square. Didn’t take breakfast as so many great places nearby.

Stayed in March 2023

Noisy

Excellent staff.

Stayed in April 2023

The room was on the smallish side.

The location was great right in the main plaza. The remodeled bathroom was very modern and clean. The shower worked great. The breakfast was served on an individual tray with everything one might expect from Europe. Espresso machine at the dining room. There was a person at the hotel counter late into the evening. Internet worked great. The staff was very professional.

Stayed in April 2023

Ideally located in the Plaza Zocodover for any activities you want to do or see. The building maintains a lot of its historic charm but everything is very clean and modern. The staff was very attentive.

Stayed in April 2023

very tricky to understand parking instructions if you are a complete newcomer. Rooms small but adequate.

Staff were helpful. Breakfasts great.

Stayed in April 2023

nothing

location the old style of the building the amazing rooftop terrace with outstanding views very friendly and helpful staff breakfast was great - good selection rooms were lovely and the view was incredible

Stayed in March 2023

Absolutely nothing.

This is an absolutely wonderful hotel, in a fabulous location. Breakfast was great. The staff were terrific and went out of their way to make our stay great - especially Eva, who assisted with luggage, found us an amazing restaurant, and organized our tour. She made our trip delightful.

Stayed in March 2023

smell of canalização

the balcony and rooftop

Stayed in March 2023

breakfast coukd be better

beautiful premises and very friendly and helpful staff. The location and views are unbeatable

Stayed in March 2023

very friendly and helpful staff, very clean hotel

Stayed in March 2023

The pillow wasn't super comfortable, but it wasn't too bad. No other issues.

Lovely room in a modern but old-styled hotel on Plaza Zocodover. The staff was very helpful. The shower and bathroom was quite nice, the location was great. The breakfast was good as well.

Stayed in February 2023

It didn’t have a bar and the outside didn’t have a seating area.

we loved the design and the location. The rooms were very comfortable and big, the bed was very comfortable and the bathroom had the best shower. The staff were ever so helpful with excursions and places to eat. would definitely recommend to family/friends.

Stayed in February 2023

Nothing

Very good location in the main square. Very helpful staff, booked us an excellent restaurant for Sunday lunch and a taxi to the station. An excellent choice for the main sites. Very good breakfast, served to the table. A real gem for a gem city of European and Spanish culture.

Stayed in February 2023

The flight of stairs up to reception on the first floor might be a problem with someone with mobility problems or heavy suitcases. Bedroom temperature on arrival was rather cold. Car park was close but it was complicated to get the hotel discount.

Clean comfortable room. Very competent, efficient and pleasant staff. The best orange juice we've had at breakfast in Spain.

Stayed in January 2023

Due to central location, there’s quite a bit of noise at night which made it hard to sleep. Bring earplugs!

Boutique hotel in the heart of Toledo, located on the second biggest square in a historical building. Terrace on the top floor has a stunning view. All furniture and bathrooms were brand new.

Stayed in January 2023

nothing

location was great. staff were very friendly and modern room

Stayed in December 2022

nothing

staff very accommodating. beautiful bathroom and building

Stayed in December 2022