Avda. Del Mar,3, 08398 Santa Susanna, Spain
#29 of 44 hotels in Santa Susanna
Guests' ChoiceBased on 201 hotel reviews
7.7Cleanliness
8.2
Comfort
8.1
Location
8.4
Facilities
8.0
Staff
8.4
Value for money
7.9
Free WiFi
6.8
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End of dialog contentReviewed: 15 May 2024
Sintija
IrelandCouldn't get hot water
Nice spaci0us hotel
Stayed in May 2024
Reviewed: 30 April 2024
Annika
EstoniaSmoking is allowed on balconies, not great
Clean and nice
Stayed in April 2024
Reviewed: 25 April 2024
Vlad
UkraineThe bathroom could be cleaner next time
The service was nice. Amazing view from the room
Stayed in April 2024
Reviewed: 24 April 2024
Gloria
NorwayBe aware that you need to pay parking 10 € per night if you have rental car. since it was April is not to cold and is not too hot so the air conditioning wasn't working, so the air was a bit bad in the bedroom, cause when I opened the window from the balcony neighbors were smoking so it was bit uncomfortable and dry air during night. But in general all is good.
Staff were very nice. Dinner was very good and diverse we loved it. It is a lot of food in the buffet <3 Hotel was great and food for the price!!! Also in general the hotel is very big and also central it is situated in front of the train station.
Stayed in April 2024
Reviewed: 2 April 2024
Michelle
United KingdomThe bed was rather uncomfortable a little hard.
The food was good and lots of variety. The room was very clean and tidy with clean towels daily.
Stayed in March 2024
Reviewed: 29 October 2023
Astghik
ArmeniaBreakfast
All
Stayed in October 2023
Reviewed: 28 October 2023
Igor
SpainThere are a few details that wouldn’t cost management too much but would improved the perception a lot. 1 cheap smallish towel per person is okayish, but could be fixed easily. 1 electricity socket in a room plus one more you can use if you don’t need TV is good for a digital detox, but irritate in 2020s. Food quality is decent, but variety/taste could be better. Although it’s really not bad, especially for the price you pay.
Very good value for money, these days 75 euros for a night with half board for a family of 3 is extreme generosity almost anywhere in Europe. Generally there’s nothing to complain about if you know what to expect. It’s a classic 80-90s holiday destination place with all the usual features for better or worse. I probably was there ~30 years ago as a kid, don’t think it’s changed much.
Stayed in October 2023
Reviewed: 26 October 2023
Shila
United KingdomSwimming pool cold both inside and outside. Food had variety but felt like you had the same thing again 2 days later, or for lunch one day and for dinner the next.
Good location, good restaurants near by. Can get metro from 3 minute walk to Barcelona. Hotel was clean.
Stayed in October 2023
Reviewed: 14 October 2023
Ludmila
Czech RepublicThe Internet was slow
Swimming pool
Stayed in October 2023
Reviewed: 14 October 2023
Tommy
HungaryHotel is just in front of the train station. The breakfast, lunch was good. Receptionist was friendly. We could arrange to have a picnic when leaving.
Stayed in October 2023
Reviewed: 14 October 2023
Micheal
SpainThe water temperature in the wonderful SPA was far too cold.In the restaurant staff makes a lot of unnecessary noise collecting crockery.
Food was better than last time we were there and we will come back. Beds are comfortable.
Stayed in October 2023
Reviewed: 1 October 2023
Marcello
ItalyI would have loved more choice of starters in the buffet dinner. I didn't like the desserts. The rest of food was very good
The room was amazing. I had the mountain but also the sea view. I loved the time at the pool. The guys working at the pool bar were very nice. I also loved the live music after dinner. Great experience. Great main courses at dinner.
Stayed in September 2023
Reviewed: 1 October 2023
Anne
FranceAfter staying in a few other hotels on our trip,the only thing if we were to say anything was the fact of the restaurant being extremely noisy with some guests,it was hard to have a conversation with ourselves, but I must say the food was good , it wasn’t really the fault of the hotel
Very nice hotel,very clean,ideal location for the beach and evening walks
Stayed in September 2023
Reviewed: 13 September 2023
Ramin
NetherlandsEverything was perfect. Friendly employees. Very good service.
Stayed in August 2023
Reviewed: 6 September 2023
Darius
United KingdomReception staff on cheak in young men was not really nice, very rude , food not good. Beer at bar like water . Not really good programs at evening specially for kids
Rooms was good, all hotel its nice and clean... pool its good
Stayed in August 2023
Reviewed: 19 August 2023
Nowaczyk
Poland-
Fantastic
Stayed in August 2023
Reviewed: 2 August 2023
Liebrand
United KingdomSome bar staff not so friendly, but the worst thing was the food. It wasn't great. My kids hardly ate for four days. The hotel is lovely but the food has to improve. At times it was borderline awful...
lounge area, location, pool was exceptional. The prices for drinks was also very good. Generally speaking the hotel definitely makes an effort to provide a good experience
Stayed in July 2023
Reviewed: 2 August 2023
Lynda
NetherlandsVery noisy.. dogs sitting on couches dogs at the swimmingpool..
Very friendly.. food was very good
Stayed in August 2023
Reviewed: 31 July 2023
Lenaenoksen
NorwayHousekeeper department needs to work on timing for room cleaning. At least, nock on the door, before entering. I would recommend the management to consider more welcoming opening hours in the gym (now 10 AM - 6 PM), a nice work out before breakfast is a good start on a new day. Also a water dispenser in the gym would be appreciated. Further, consider to supply the rooms with some glasses, beside the two of them in the bathroom and it might be time to do something with sound insulation, the room doors have a larger gap at the bottom. Must be easy thing to fix for more guest´s comfort. Food for dinner did not taste good at all time but large variety may compensate for All inclusive guests. Again, avoid dinner at the hotel and enjoy a nice restaurant near by instead. I would say 3 stars hotel.
Location, short walk to the beach, train station, shops. Comfy but a bit short beds, good pillows. Good size on the swimming pool. Beach towels available against a deposit. Good variety of food but for sure, it was not made with passion. Yet, very good for guests who like All inclusive. I would recommend to go for a nice restaurant instead. Plenty of sun beds, but lack of parasols. And the greatest thing about this hotel is that they are dog friendly! Love it! Nice staff at front desk and restaurant. Looked like the waters in the restaurant have a good time at work. They continuously use "Happy" word on theirs signs and promo details. It made me smile :)
Stayed in July 2023
Reviewed: 24 July 2023
Katic
SloveniaSlow elevetors
Big duble room for family of four, friendly stuff, clean rooms, food is good, near the beach, nice pool.
Stayed in July 2023
Reviewed: 24 July 2023
Aleksei
GermanyNo animation for small kids Awful coffee It's noisy in rooms facing the courtyard: disco till midnight Not all food is fresh No laundry in the hotel Poor Wi-Fi coverage
2 swimming pools Good selection of food, including fruits and vegetables Nice receptionists Good animation for approx. 6+ aged kids Very good location
Stayed in July 2023
Reviewed: 14 July 2023
Manuel
SpainConfortable Personal eficiente
Stayed in June 2023
Reviewed: 14 July 2023
Meltem
Turkeythere are many children's voices, it's hard if you're going to listen :)I have a deposit left because I forgot the parking card, sorry :)
staff and service , food was very good..
Stayed in July 2023
Reviewed: 4 June 2023
Window
United StatesI send a message to the hotel asking a question about the parking and did not get a response.
The hotel features a huge lobby reminiscent of the grand hotels of previous decades. Location is great right on the boardwalk and minutes to the beach with a wonderful array of stores and restaurants. Staff was very helpful. The room on the top floor was spacious and bright with large sliding doors and a beautiful terrace overlooking the surrounding area.
Stayed in June 2023
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