Laguna del Sopetón 59-62, 21760 Matalascañas, Spain
#9 of 9 hotels in Matalascañas
Guests' ChoiceBased on 14 hotel reviews
7.3Cleanliness
7.4
Comfort
7.6
Location
7.5
Facilities
7.4
Staff
8.5
Value for money
7.2
Free WiFi
6.9
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Showing 1 – 14
Reviewed: 27 May 2024
Simon
GibraltarThe pools open at 11am which is a little bit late and would prefer from 10am.
The water park, although would have been nicer if next to the main pool rather than having to cross the car park.
Stayed in May 2024
Reviewed: 24 April 2024
Isabel
United KingdomThe mosquitos!
Fatima is the best!!!
Stayed in April 2024
Reviewed: 19 June 2023
Colin
SpainA bit dirty and poor entertainment.... Ok for small kids...
Room comfortable , staff friendly
Stayed in June 2023
Reviewed: 16 June 2021
Fernanda
Saudi ArabiaOld....not a 4 star....the cleaning crew did not clean...only piles the sand in one corner of the bathroom. The shared spaces are Extremely loud....I mean...nauseatingly loud with kids crying and screaming and the children's entertainment person loudly on the mic...I left...with a headache...this is not a hotel for childless couples....not even a little bit.. Quite a long walk 25 min from.beach but has a train that takes u hourly. 35 min walk from city center....far
the beds were big, they have cable in the room so could watch Eurocopa in silence... Has an excellent buffet...breakfast 10€, lunch and donner 14€...worth it unless you plan on paying the same or more for low quality tapas in the town center.
Stayed in June 2021
Reviewed: 28 May 2024
Michael
GibraltarDespite being booked on a half board basis, no drinks were included with dinner. On the first night I ordered drinks on the recommendation of the waiter, however at the end I had to pay for the drinks. I accept that not all drinks are included, but I had to pay for water! Not what I expected for half board. Disappointing and will certainly be a factor on whether I return.
Stayed in May 2024
Reviewed: 28 May 2024
Dale
GibraltarFood needs a big improvement. Parking security barrier broken the whole weekend.
Stayed in May 2024
Reviewed: 18 July 2022
Asdf
SpainEl hotel en general un flipe
Stayed in July 2022
Reviewed: 28 July 2021
Encarnacion
SpainFirst of all, this is not a 4-star hotel. It needs to be repaired, repainted and cleaned deeply. Everywhere you look there is something either dirty or that needs to be painted. Secondly, the hotel is marketed by showing amazing pictures of the water park, but what people don't know until they arrive is that kids need to be at least 1,30 meters tall, and if your kids is 1,25 (s)he is not allowed to get in the park, even if parents offer to sign a document.
The staff was very nice and the food at the buffet was good too.
Stayed in July 2021
Reviewed: 21 July 2023
Berta
PortugalThere are no comments available for this review
Stayed in July 2023
Reviewed: 8 October 2022
Antonio
SpainThere are no comments available for this review
Stayed in October 2022
Reviewed: 26 May 2022
Marion
United KingdomThere are no comments available for this review
Stayed in May 2022
Reviewed: 13 October 2022
Vitaliy
IrelandThere are no comments available for this review
Stayed in October 2022
Reviewed: 31 August 2022
Elisabeth
United KingdomThere are no comments available for this review
Stayed in August 2022
Showing 1 – 14
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