5 Plaza de la Encarnación, Old town, 41003 Seville, Spain
#204 of 204 hotels in Seville
Guests' ChoiceBased on 918 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.5
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 27 May 2024
Allison
United StatesWe loved it all.
Hotel was gorgeous! Beautifully designed rooms and very well-appointed bathrooms. The staff was extremely friendly. Location was great- very close to restaurants, attractions and transportation.
Stayed in April 2024
Reviewed: 21 May 2024
Mariateresa
BrazilSmall bathroom.
Excellent location. Excellent, courteous and helpful staff. Charming building nicely renovated. Great rooftop bar.
Stayed in May 2024
Reviewed: 20 May 2024
Justine
United KingdomHard to find anything wrong - Breakfast area was a bit small when it was very busy but wasn’t a problem
Very clean, comfortable beds, spacious, lovely roof terrace and bar
Stayed in May 2024
Reviewed: 19 May 2024
Adam
IrelandNearly nothing to dislike. There are steps in some places to get to rooms after the elevator, just be aware.
Fantastic location for a couples weekend trip to Seville. Rooftop pool and bar overlooking the Setas de Sivillas, and close to all the tourist attractions and shops.
Stayed in May 2024
Reviewed: 19 May 2024
Natasha
United KingdomLack of storage- some drawers for smaller bits of clothing would have been good. Would also have liked a shelf in the shower cubical to put things like face wash
Great location. Good design. Loved the floral arrangements throughout the hotel
Stayed in May 2024
Reviewed: 17 May 2024
Diane
United KingdomOur room was spacious and well thought out. Comfortable bed and great bathroom.
Stayed in May 2024
Reviewed: 15 May 2024
Ronald
United KingdomPillow was like a brick! Totally spoilt our stay. Pool bar tender had no idea how to make cocktails.
Great location friendly staff. Quiet pool.
Stayed in April 2024
Reviewed: 14 May 2024
Lesley
United KingdomA lovely hotel with great staff. Couldn’t have been more helpful
Stayed in May 2024
Reviewed: 14 May 2024
Emma
United KingdomWould have liked the offer of tourist advice on arrival, but as there were other people checking in, I felt that we were rushed through and not given as much info as we had from other hotels on our trip
The roof top bar and small plunge pool were fab after a hot day sightseeing. The location was excellent with a short walk through winding streets to the main squares, Cathedral and Alcázar. There Is a taxi rank on the far side of the Mushroom and there are plenty of local restaurants, cafes, bars and ice cream shops at hand. The round Seville bus tour can be picked up from the square 5minute’s walk away
Stayed in May 2024
Reviewed: 13 May 2024
Ayodeji
United KingdomI had a courtyard facing room so when curtains are drawn people walking upstairs or on the same floor could see into my room but it wasn’t a problem for me
I liked the central location, you could walk to most of the tourist attractions in under 30 minutes.
Stayed in May 2024
Reviewed: 12 May 2024
Menno
NetherlandsThe central location makes it also louder in the night. We had a room on the first floor. Because of the wooden floors you hear the sound of people walking on the 2nd floor. Also the drain of other toilets was behind the wall of our bed. When people flush the toilet in the middle of the night the noise is really loud and hard to sleep.
The location was perfect. In the center close to all the attractions. The staff was very friendly and helpfull. The breakfast was good. The rooms are large and clean.
Stayed in May 2024
Reviewed: 4 May 2024
Lindsay
SpainWe loved everything so have already booked to return.
Fantastic location in a very busy part of the city but the rooms are so quiet so a perfect nights sleep. The hotel is spotlessly clean and the rooms and beds very comfortable
Stayed in April 2024
Reviewed: 3 May 2024
Lisa
United KingdomNothing
Location was excellent. The roof top bar had wonderful views . The Reception staff were friendly and helpful in booking restaurants and Flamenco. A lovely breakfast everything you needed to start a busy day .An absolute wonderful find and would thoroughly recommend.
Stayed in May 2024
Reviewed: 2 May 2024
Eric
United StatesLocation, cleanliness, modern, friendly staff
Stayed in April 2024
Reviewed: 1 May 2024
Sharon
United KingdomThere was a tea/coffee making facility in the room but it didn't have any English breakfast tea and no milk/creamers . We didn't bother to request some to be fair so it was probably just an oversight .
Hotel location was ideal -not too far from the railway station and an easy walk to the main attractions. The decor is fresh and although the room wasn't large it was big enough for our three night stay. Bed was comfortable and shower good. Everywhere is very clean and the staff very helpful. We had complimentary water on arrival and chocolates left for the evening. We were also given a welcoming complimentary small desert in our room on our first afternoon. We didn't take breakfast in the hotel. The roof terrace is pretty and has tables and chairs and some loungers and a small plunge pool and a bar.
Stayed in April 2024
Reviewed: 30 April 2024
Jon
United KingdomA very small point - more pillows in the bedroom.
The room, hotel and staff were excellent. The location was perfect. Hotel very clean and staff were so helpful. Breakfast was perfect and lots of choice.
Stayed in April 2024
Reviewed: 28 April 2024
Remy
United StatesFound one big cockroach in the bathroom
Great location
Stayed in April 2024
Reviewed: 25 April 2024
Olivia
United KingdomNothing
Great location, close to centre of city and everywhere reachable by foot. The hotel was a nice size, the staff were polite, knowledgeable and friendly. The Breakfast was great, a selection of cooked food was available along with the extensive cold buffet.
Stayed in April 2024
Reviewed: 24 April 2024
Anthony
United KingdomWe had late night noise from corridors and adjoining rooms which disturbed our sleep, it claims sound proofed rooms but this is not accurate we could hear everything from the next room including them taking a shower. Recommend taking earplugs.
Great location, fabulous breakfast, friendly and helpful staff. Very clean and loved the beautiful fragrance throughout. Roof bar was a great place to relax at the end of the evening. Good selection of toiletries and added touch of free fragrance spray to take home.
Stayed in April 2024
Reviewed: 24 April 2024
John
SpainIt was quite expensive but worth it if you want a quality hotel. Only niggle was the registration process was repetitive and I was asked for the same information a number of times.
This luxury hotel is located in heart of Seville. The staff were very helpful and friendly. The room was scrupulously clean, well equipped and extremely comfortable. A top class hotel.
Stayed in April 2024
Reviewed: 24 April 2024
Anna
United KingdomPillows to high - bad neck
Great design and colours Pool area and bar
Stayed in April 2024
Reviewed: 23 April 2024
Sylva
Czech RepublicPerfect staff, cleanliness, facilities, location, very comfortable beds, cute rooms with charm.
Stayed in February 2024
Reviewed: 22 April 2024
Alison
United KingdomNothing to dislike!
Very traditional outside but beautifully clean with modern facilities. It’s nice and central, away from the main road. We had one of the cheap rooms with 2 large single beds. It was a large room with windows facing into the courtyard which made it very quiet. No street noise which suited us. Staff all very nice and helpful with good English (as we can’t speak Spanish unfortunately). Breakfasts were excellent, fresh fruit and freshly squeezed orange juice. Delicious cooked breakfast if you want it and tasty fresh bread. Also cold meats/cheese. We would definitely recommend this hotel.
Stayed in April 2024
Reviewed: 21 April 2024
Gill
United KingdomWish there had been some drawers in the room to put things away- and some more hangars for the rail would have been very helpful.
Breakfast was lovely and freshly cooked. The room was comfortable, very clean and quiet. The staff were extremely helpful and efficient.
Stayed in March 2024
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