The shower cubicle leaked, leaving a pool of water on the bathroom floor. It was a bit noisy - both from the internal plumbing (ours and others) and outside in the Plaza but it was very quiet later in the night and we slept well.

Location of hotel, character of the building - both inside and out, simply furnished but very clean bedroom, well-equipped and very clean bathroom

Stayed in April 2024

My room was small and basic. The shower was difficult to set to a tolerable temperature. One degree either way it was either scalding or freezing.

Historic property. Some interesting and beautiful art work. Spectacular courtyard restaurant area.

Stayed in May 2024

I wish I had been informed beforehand that I had to check in at another hotel, Plaza Nueva.

Stayed in April 2024

Check in and taxi drop off a bit of a nuscience

Room and ambiance was great

Stayed in March 2024

Easier to find. Reception not open, need to ask to the restaurant waiters

Spacious room and comfy bed

Stayed in November 2023

Our room could have done with a paint. A kettle for a cup of coffee or tea when you wake up would be a nice touch too.

Very central Easy walking distance to where we needed to go Staff very helpful and friendly.

Stayed in December 2023

Small dark and cold room

Great location

Stayed in November 2023

You have to go to a sister hotel across the plaza for breakfast. It is cheap at only €5, but by the time we left the hotel and walked across the plaza we went somewhere else that had outdoor seating and views instead.

We stayed here before covid and loved it, it feels like you are living in a slice of history. The rooms are around a beautiful covered patio which has the bar/restaurant. The beds have to be the best we have slept in while staying in Andalucia. It is just off Plaza Nueva so it is central but very quiet. The room was dark but that's fine, we were there to sleep. Good bathroom with brand toiletries from Rituals and good towels. You get a code to open the room and hotel door, or you can download an app. We just used the code, it was easy.

Stayed in October 2023

Wi-Fi doesn’t work

Comfort and location

Stayed in October 2023

No litter bins in the room, had to bring plastic bag to collect trash till the room service collected them next day

The room and bathroom were very clean and spacious Near to every touristic attraction with few minutes walk

Stayed in September 2023

Wi fi very slow.

The friendliness of the staff. The size of room, decor of hotel and that it was not ultra modern. The location is excellent.exceE

Stayed in September 2023

Room a bit small and somewhat dated.

Close to city centre & attractions, quiet location, good air-con comfortable bed.

Stayed in September 2023

Liked everything

Beautiful historic building, staff couldn’t be more helpful.

Stayed in September 2023

Nothing of note

Excellent location in Granada, 10mins walk to the Alhambra. Quiet location despite central location, good facilities and air conditioned.

Stayed in September 2023

Nothing

Great location, lovely big room on first floor, restaurant looked inviting , we didn't eat there as we're meeting friends, staff helpful, will definitely stay again

Stayed in August 2023

10 minutes walk from Alhambra Porta de La Justicia. Hotel situated in a wonderful historic palace, very particular impressions entering through rhe restaurant hall.

Stayed in August 2023

I loved everything!

The place was absolutely stunning. A very old place with a lot of history around. We really loved the hotel and the room. It seems that you are in another era. The location was perfect to walk around the old city and all the public transport close to the hotel. The breakfast was ok, nothing extravagant (very basic). I highly recommend this hotel if you want to have a different experience in Granada. The staff was very helpful and nice when we needed help.

Stayed in June 2023

the Spanish feel

Stayed in May 2023

No staff regularly on site, quite noisy as rooms look onto restaurant or flamenco venue.

Perfect location. Rooms dramatically furnished, good bathroom.

Stayed in May 2023

Lovely, helpful and friendly staff. Nice room. Needs more clarity about parking, checkin. As overseas visitors without internet, telephone or Spanish language we struggled to understand the checkin.

Stayed in May 2023

room was not clean specially the Balcony was full of dust - the only access for entrance is through the restaurant in GF it was so awkward moment when you pass through people who are sitting in the restaurant with my luggage to check in or to go to my room.

Location is very good

Stayed in May 2023

The light in the room is really low and the Wi-Fi didn’t work

The hotel is exactly in the center and the room disposed of everything needed (shower gel, conditioner, cream lotion).

Stayed in April 2023

It was fine and met my expectations. For the price, it was a good value.

Location was premier. The driving instructions provided to get to the parking garage were excellent. Staff promptly showed up to get us into the garage. It was a tricky set of instructions, but it worked.

Stayed in March 2023

Wifi was terrible. I could connect from my room, and it wasn't working on common areas either. Something smelled bad in the corridors and common areas and it never went away. Also, no one was in the front desk at any time, had to call a number everything we needed help.

Location was great, room were nice amd clean.

Stayed in January 2023