Carrer de les Tereses 6, 07003 Palma de Mallorca, Spain
#1 of 113 hotels in Palma de Mallorca
Guests' ChoiceBased on 268 hotel reviews
9.8Cleanliness
9.9
Comfort
9.9
Location
10.0
Facilities
9.8
Staff
9.9
Value for money
9.7
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Carla
United StatesWould have liked breakfast there at the hotel rather than going out.
Unbelievably spacious rooms in a magnificent old home filled with antiques!
Stayed in April 2024
Reviewed: 26 April 2024
Pinar
United StatesNothing
Amazing it is like being in a museum
Stayed in April 2024
Reviewed: 21 April 2024
P
AustraliaRoom sizes were large. The decor is decorated with antiques that are interesting and give an air of decadence.. There is an outdoor garden where you can sit and enjoy a glass of wine in the afternoon.
Stayed in April 2024
Reviewed: 17 April 2024
Saranya
United KingdomNothing
It is a historic Manor House located in the city centre. Everything is walking distance. The best part was we got a free upgrade as we were on our minimoon! The furniture and interiors are exceptional, feels like a museum. The owner was very helpful. We arrived at the hotel around 2:30am and he gave us a warm welcome even at such a late hour. Miguel left us a complimentary bottle of champagne in the room.
Stayed in April 2024
Reviewed: 15 April 2024
Andrew
United KingdomQuite unique. An old mansion house in central location that looks quite ordinary from outside but enters into a magical property with gardens, courtyard… rooms decorated with antiques… an amazing place, great location, highly recommended.
Stayed in April 2024
Reviewed: 9 April 2024
Rebecca
IrelandNothing
This hotel is extraordinary, an absolute gem ! Also The gardens are beautiful and peaceful , rooms stunning and antiques so special
Stayed in April 2024
Reviewed: 7 April 2024
Hsiao-ting
NetherlandsExceptional experience! feel like staying in a museum. Absolutely recommended
Stayed in March 2024
Reviewed: 5 April 2024
Hannah
United KingdomIt’s perfect
Incredible hotel, highlight of our trip to Palma. There are too many good things to list. Super unique - walking through the hotel is mesmerising. The room was elegant and spacious, clean, really comfortable bed and a great shower. There were so many thoughtful details, like umbrellas put out if it was raining, free snacks/drinks in the room, free bikes. The host was incredibly kind and helpful. And the courtyard/garden is so peaceful. Would absolutely love to return.
Stayed in April 2024
Reviewed: 2 April 2024
Scott
United KingdomWas all good
Extremely elegant property filled with antiques. Huge bedroom. Free minibar, tea & coffee. Lovely garden to relax in. Friendly helpful host. Great location but also very quiet.
Stayed in April 2024
Reviewed: 1 April 2024
Carole
United KingdomNothing
This was the most memorable hotel we have ever stayed at. It was absolutely fantastic and such an interesting place . The furniture, antiques and art work were of very high quality. Nothing was too much trouble for the staff, the attention to detail was outstanding. We spent 6 days there and were very sorry to leave. If you get the chance to visit I recommend you take it. You won’t be disappointed.
Stayed in April 2024
Reviewed: 26 March 2024
Magdalena
United KingdomGood location, amazing staff, beautiful place, super exclusive room. Fantastic!
Everything was unexpected and beautiful. Amazing place to stay.
Stayed in March 2024
Reviewed: 16 March 2024
John
SwedenExcellent boutique hotel. Spacious suites, great courtyard for relaxing and a glass of wine in the afternoons.
Stayed in March 2024
Reviewed: 14 March 2024
Lorraine
United KingdomEverything was perfect
The peace and tranquility, just walking through the doors you feel calm.
Stayed in March 2024
Reviewed: 13 November 2023
Carly
United KingdomNothing
Beautiful, traditional Spanish house situated in the old town. The rooms are huge, comfortable and beautifully decorated with lots of thoughtful touches. Along with access to a garden and lots of indoor and terrace seating. It was ideal to explore Palma and then retreat to a peaceful and relaxing space.
Stayed in November 2023
Reviewed: 13 November 2023
Jin
FranceNoting
Everything was perfect. Better than what you can imagine, especially the furniture..
Stayed in November 2023
Reviewed: 31 October 2023
Rima
United StatesNothing
Beautiful! Like staying in an art museum. Very impressive and would highly recommend!
Stayed in October 2023
Reviewed: 27 October 2023
Andrew
United KingdomNothing it was all perfect.
Absolutely wonderful rooms and decor. Our host was very kind and helpful.
Stayed in October 2023
Reviewed: 22 October 2023
Chris
AustraliaNothing.
It’s a perfect fusion of antique meeting contemporary needs.
Stayed in September 2023
Reviewed: 15 October 2023
Christian
United StatesNothing!
Awesome location, huge room!
Stayed in September 2023
Reviewed: 14 October 2023
Jane
United KingdomEverything
Just amazing
Stayed in September 2023
Reviewed: 12 October 2023
Raquel
SwitzerlandAbsolutely smashing. A breathtaking spanish manor with a fantastic garden and amazing antiques.
Stayed in October 2023
Reviewed: 8 October 2023
Lee
United KingdomA SUPERB EXPERIENCE HIDDEN IN THE CENTRE OF PALMA......... ROOMS OUT OF THIS WORLD . FREE MINI BAR IN THE ROOM AND A FULLY STOCKED HONESTY BAR TO ENJOY THE BEAUTIFUL RELAXING COURTYARD AND GARDENS
Stayed in September 2023
Reviewed: 2 October 2023
Kirsten
United KingdomVery quiet, great location.
Stayed in October 2023
Reviewed: 30 September 2023
Fiona
United KingdomNothing
Incredible! Beautiful, quiet, calm and discreet. And full of antiques.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content