Calle Párroco Antonio Gil 8, 35320 Vega de San Mateo, Spain
#3 of 57 hotels in Vega de San Mateo
Guests' ChoiceBased on 23 apartment reviews
9.6Cleanliness
9.9
Comfort
9.7
Location
9.7
Facilities
9.8
Staff
10.0
Value for money
9.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 23
Reviewed: 6 February 2024
Yael
GermanyThe bed is very comfortable but it’s not a double bed but rather two single beds that slide apart if u sleep in the middle and for a couple that’s a bit annoying.
The house is very well equipped and the owner is absolutely wonderful and available for any questions or needs that might come up. The town is cute and mainly a great location the mountains in the center of the island.
Stayed in January 2024
Reviewed: 21 November 2023
Gareth
United KingdomWell maintained and equipped family managed apartment. Genuinely nice hosts who provided plenty of fruit, marzipan sweet and water on arrival. Good location to start exploring the island.
Stayed in November 2023
Reviewed: 29 March 2023
Mateja
CroatiaReally nice apartment in the very centre of Vega de San Mateo. Everything was very clean, spatious and well equipped. Fruits, coffee, and almond cake were really nice welcome gifts from the host, who was super nice and friendly. The apartment is a great value for money!
Stayed in March 2023
Reviewed: 23 March 2023
Alan
United KingdomHelpful host. Comfortable, quiet, well equipped.
Stayed in March 2023
Reviewed: 10 February 2023
Mary
United KingdomNothing, it was all great!
We loved the apartment. It's very comfortable and is located in the heart of the old town, very near to shops, restaurants/cafés, the tourist office and the bus station. Encarna was very sweet and had bought us lots of special treats which were much appreciated after a long journey!
Stayed in February 2023
Reviewed: 28 December 2022
Quirin
Swedenfully equipped apartments
Stayed in December 2022
Reviewed: 26 December 2022
Mehdi
BelgiumVery beautiful flat, newly renovated. Comfortable bedding, owner has been flexible for check-in and check-out
Stayed in December 2022
Reviewed: 2 December 2022
Jana
AustriaPerfect location in the city centre; everything was really clean; you have a whole flat with sleeping room, bathroom, living room and (perfectly equipped) kitchen for yourself; the host was so nice, she even left a bowl of fruit, some coffee and a typical snack of the city for us. Thank you!
Stayed in November 2022
Reviewed: 25 November 2022
Helen
United KingdomNothing it was perfect
The stay was exceptional. Gorgeous apartment. Very kind host - left us delicious cake and coffee and let us check in early. Much appreciated. Well equipped kitchen area with all you need to create a simple meal - important as local restaurants generally shut by 6 pm!
Stayed in November 2022
Reviewed: 23 November 2022
Alan
United StatesLiked everything!
The location was perfect after a hike to Roque Nublo. Such a quiet neighborhood! You included all the amenities we needed and everything was so clean and comfortable.
Stayed in November 2022
Reviewed: 6 October 2022
Juraj
SlovakiaParking is a little bit more difficult (you need to park on the street during the night). The city was too quiet most of the time - everything was closed.
It is an old house in city center with its own spirit. The apartment is cozy and spacious. There are heaters available in case it gets cold (which it can during rain in the mountains). Host was very nice, attentive. She speeks little to no English, but this caused no issues (we managed to communicate just fine, in person as well as on Whatsapp, us speaking no Spanish at all :-) ). Not many tourists around.
Stayed in September 2022
Reviewed: 29 September 2022
Jakob
GermanyIt's a very nice place with lots of space and new interior The host was extremely friendly
Stayed in September 2022
Reviewed: 11 September 2022
Guido
NetherlandsA hidden gem! We had a very pleasant stay at Casa Encarna. The appartement is super cute and cosy, and is super well equipped to make your stay as comfortable as it could possibly be. On top of that, we had a very warm welcome from the host and were surprised with a nice coffee and local cake! We’d recommend anyone who’s visiting the mountainous centre of Gran Canaria to spend one or more nights here, it’s definitely worth the trip.
Stayed in September 2022
Reviewed: 1 June 2022
Enrico
GermanyAll just great! Well, since nothing is just perfect in life and for the sake of completeness I just want to mention that the bed is super super comfy and cozy. However, might be a little to cozy, if you are a tall (180cm+) or "big" person. It seems to be a general issue on the Canary Islands that beds are very small. Actually, hard to understand when bearing in mind the "Latin body" that most people have nowadays. But if you're a single traveler, or two rather lean and not gigantic person and/or love spooning all night long, than this is your castle. And bear in mind it's in the mountains, so you shouldn't just come here wearing shirt and Flipflops. But that should be common sense. Again, muchas muchas gracias a Encarna!
Perfecto! In order to vote 10 out of 10 points things need to be incredibly great. And this actually happened at Casa Rural. Well, it always is a question of the individual perspective. Different people, different expectations and demands. In our case, our expectations were exceeded. Communication with Encarna: superb at all times. Welcoming by Encarna: it doesn't get better. She even literally run down the streets in order to welcome us and navigate us with our car through the wrinkled little roads. Above that, fresh fruits, water bottles and a traditional pastry were awaiting us. Accommodation: superb! An old traditional house, beautifully renovated and equipped with more than you need. Location: romantic. Peaceful. Situated in the center of the old town, right next to the cute little church. To make it short, if you wanna get out of all the hustle and bustle and want to be welcomed by a super attentive host, come here!
Stayed in May 2022
Reviewed: 4 March 2022
Konrad
NorwayNothing! Everything was exceptional!
I have been using Booking.com since a while and the host of Casa Rural Encarna is the kindest and most friendly person that I have encountered! She will instantly make you feel as at your own home. What I liked: Very friendly host, big and newly renovated apartment (looks even better in reality than on pictures!), proximity to the bus station and the supermarket and local market, all equipment – even with washing machine and all bigger and smaller stuff in the kitchen, an act of kindness from the host – free coffee and a treat from a local bakery.
Stayed in February 2022
Reviewed: 10 February 2022
Lorraine
BelgiumNothing particular
iEsta estancia fue una pasada! Roomy, super clean and really comfortable facilities. We had everything we needed to cook or just have a breakfast. The bathroom has a small washing machine. The bedroom has much storing space, spare pillows, spare blankets, and so forth. The accommodation is well located: right next to the forecourt of Nuestra Señora del Pino; you can park at the frontdoor or at the municpal parking, for free; it is a quiet town center. Our host was charming and always willing to take extra care of us. We're willing to go back, for sure!
Stayed in February 2022
Reviewed: 12 December 2023
Patrick
United KingdomA few ants in the kitchen. Not enough to put us off staying here again but still needs sorting
Elegant and comfortable in nice surroundings. Lovely welcome from host with lots of useful info. Some welcome treats for us in kitchen along with range of toiletries etc
Stayed in December 2023
Reviewed: 20 March 2023
Anonymous
Latvia10 points (excellent) home for those who value cleanliness and comfort. A very good location for lovers of mountain routes (in the middle of the island) and visitors to the capital. The hostess is wonderful - hospitable and responsive! definitely recommend this place!
Stayed in March 2023
Reviewed: 30 January 2023
Joanna
United KingdomThere are no comments available for this review
Stayed in January 2023
Reviewed: 13 January 2023
İzel
GermanyThere are no comments available for this review
Stayed in January 2023
Reviewed: 15 November 2022
Catherine
CanadaThere are no comments available for this review
Stayed in November 2022
Reviewed: 26 February 2023
Anonymous
SpainThere are no comments available for this review
Stayed in February 2023
Showing 1 – 23
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content