Avenida Países Escandinavos, 7, 03540 Alicante, Spain
#47 of 75 hotels in Alicante
Guests' ChoiceBased on 648 hotel reviews
8.0Cleanliness
8.7
Comfort
8.6
Location
9.1
Facilities
8.0
Staff
8.6
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 24 May 2024
Lorna
United KingdomFire alarms went off at 8am which were very loud I was on the eighth floor . When I opened my door everyone was just peaking out the door not knowing what to do looking confused. I was shouting out everybody out leading them pointing to the fire exit , it was left to me to guide and evacuate the 8th floor . No staff insite. Everybody bottle necked at the bottom of the stairs . It turned out to be burnt toast but it could have been a very different case had it been for real . There should be designated staff to evacute the building and to take charge in such a case . Please make yourself aware of exits as you life could depend on it if your stuck on a high floor . After some investigation I found a small exit stairwell which runs down the middle of the building . There was no apology from the staff or management , if there is an emergency there must be somebody on hand to take charge . Regular fire drills are a must for staff .
Needed some documents scanned and sent , was no problem . Taxis prebooked on request Breakfast is a little pricey at 15 euro hot choice is scrambled /fried eggs and floppy smoked bacon
Stayed in May 2024
Reviewed: 22 May 2024
Heidi
United StatesThey needed more coffee machines. The juice was watered down.
There was a wide variety of both European and American breakfast foods. And it was very good.
Stayed in May 2024
Reviewed: 22 May 2024
Ricardo
NorwayThe best shower at any hotel we have stayed
Stayed in May 2024
Reviewed: 19 May 2024
Marion
SpainWould prefer a walk in shower.
The location was good for parking the car and using the trams. Beach close by.
Stayed in April 2024
Reviewed: 19 May 2024
Malis
SwitzerlandTo hard Matratzes
Close do the beaches and restaurants/bars
Stayed in April 2024
Reviewed: 17 May 2024
Sergio
ItalyIt was perfect, no problem at all.
The staff is very kind and ready to solve any problem. The pool is amazing. The location is just a block from the beach, with plenty of cafes, restaurants, pharmacies, etc. The tram can take you to the city in a half hour. The hotel is really good, clean, perfect for my family.
Stayed in April 2024
Reviewed: 14 May 2024
Paul
United KingdomExcellent staff, very clean, rooms lovely. pool very nice. Great location for bars and restaurants. Tram route right outside hotel. Short walk to the beach.
Stayed in May 2024
Reviewed: 13 May 2024
Nevena
SerbiaThe only thing is one stuff in the dinning room,instead of help,he s throwing me away,I got information at even if i not booked meals i Can order and pay there,but the stuff in the kitchen was not able to help,and said go away . All the other things in hotel are great!
Nice hotel with great pool and location. Clean and huge rooms,balcony. I like it!
Stayed in May 2024
Reviewed: 11 May 2024
Lisa
United KingdomThe balcony was cold and windy. Nothing the hotel can do about that. The room had no tea/coffee making facilities
The hotel was very clean and the rooms were very nice
Stayed in May 2024
Reviewed: 9 May 2024
Nenad
SloveniaFrendly personal. Clean room.
Stayed in May 2024
Reviewed: 8 May 2024
Sharon
United KingdomWould have liked a kettle and fridge in the room.
Nice clean room. Bus stop straight outside the hotel and the tram stop within short walking distance. Alicante centre easily accessible with public transport. The hotel is very close to the beach.
Stayed in March 2024
Reviewed: 2 May 2024
Siobhan
IrelandBit dated decor. No fridge or coffee facilities in the room. Very noisy
Good location, plenty of bars and restaurants nearby. Very close to beach and bus and tramlines
Stayed in May 2024
Reviewed: 1 May 2024
Susan
United KingdomUSB charging ports in room would be handy if you forget to bring plug with you. More variety of English speaking channels on the TV apart from Channel 4.
Easy pick up from Airport to Hotel. Good reception upon arrival, we were early but no problem. Great staff in cafe whilst we waited. Staff were friendly and super efficient. 5 mins walk to the beach. Perfect relaxing holiday. Loved the food at the hotel, swordfish and french fries and amazing sauce, not to mention the ice cream :)
Stayed in April 2024
Reviewed: 30 April 2024
Sylviu
United KingdomGreat location, good value for money
Stayed in April 2024
Reviewed: 27 April 2024
John
IrelandIt would be nice to have a kettle in the room. Plastic chairs and tables in the cafe.So much more could be done with this room.
Very nice room with fridge .Very helpfull staff.Tram to Alicante city just outside.
Stayed in April 2024
Reviewed: 23 April 2024
Tyler
IrelandUnable to change the air conditioning from hot to cold. It was very warm and night but the air conditioning was stuck on heating
Fresh and clean
Stayed in April 2024
Reviewed: 23 April 2024
Serena
United KingdomCheck in took a really long time Having to pay extra to use the safe
Really clean room Great location
Stayed in February 2024
Reviewed: 10 April 2024
Andrew
United KingdomNeeded more cooked choice at breakfast, and the fact we needed to pay for the safe. Also only one of the coffee machines was working for several days (which lead to delays), and breakfast started a little late.
beds were brilliant! Nice terrace too.
Stayed in April 2024
Reviewed: 8 April 2024
Emese
Hungarythere was no buffet dinner
Stayed in April 2024
Reviewed: 6 April 2024
Arlete
United KingdomThe lighting in the room is too bright, it was a bit uncomfortable for my eyes. There was no shower gel.
The room was spacious and clean. Prompt, efficient and friendly staff. The hotel is in a great location, just a few minuntes walk to San Juan Beach, restaurants, bars, coffee shops. It has a big swimming pool and a bar/coffee shop next to it. The hotel is easily accessible by tram and buses.
Stayed in March 2024
Reviewed: 26 March 2024
Philippe
Franceok
Quality of the room, breakfast
Stayed in January 2024
Reviewed: 25 March 2024
Jolorko
PolandNoisiness from the street. Very basic breakfast choice if you are staying a bit longer. Gets very boring.
The view
Stayed in March 2024
Reviewed: 25 March 2024
Michael
United KingdomIncredibly noisy, could hear a chair being moved 5 floors away! No English TV channels No kettle in room 2 single beds, rather than a double
Close to the beach, spacious room, great shower, good size balcony, nice looking pool, polite staff, kept very clean, decent price, OK breakfast
Stayed in March 2024
Reviewed: 20 March 2024
M
United KingdomNot enough variety
Limited variety
Stayed in March 2024
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