CALLE SANTANDER, 39700 Castro-Urdiales, Spain
#53 of 83 Holiday rentals in Castro-Urdiales
Guests' ChoiceBased on 79 apartment reviews
7.5Cleanliness
8.2
Comfort
7.8
Location
9.2
Facilities
7.5
Staff
7.8
Value for money
7.6
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Claire
IrelandThe advertised apartment looked substantially bigger that the the actual room . We expected a larger room
Good location and good price
Stayed in May 2024
Reviewed: 24 April 2024
Jamie
United KingdomShower head wasn’t connected to the wall so you had to hold it.
Ocean view was a bit of a push to say in advert.
Stayed in April 2024
Reviewed: 15 April 2024
Dimitrios
GreeceThe message with the description of the procedure to obtain the keys was sent to a wrong e-mail. The host does not speak English and he was a little bit arrogant with foreigners which speak English and not so good Spanish. The promised free parking close to the appartment was not true, we had to pay extra for a nearby parking.
The location.
Stayed in March 2024
Reviewed: 12 October 2023
Michi
AustraliaNo air-conditioning, small room.
Great location, right in the middle of town.
Stayed in September 2023
Reviewed: 2 October 2023
Brendan
IrelandNo windows in the bedrooms
Location
Stayed in September 2023
Reviewed: 20 September 2023
Jennifer
United StatesLots of stairs—no elevator. One nice but small bathroom for all guests. You have to stick your head out the window and look down the street for the sea view. Airflow through common areas was great with front and rear windows open, but bedrooms were stuffy—only one had a window. Many of the glasses and utensils in the kitchen cabinets were dirty. 🙁
Photos in the listing are from multiple apartments—ours was on the 3a planta (4th floor in U.S.). It was very close to waterfront restaurants and historic sights. Easy check-in and the building felt safe. Good water pressure and hot water in the shower. It is a good space for low-maintenance travelers.
Stayed in September 2023
Reviewed: 11 September 2023
Elizabeth
CanadaThe bed was not very comfortable and rhe sheets very thin.
The location and the large space.
Stayed in September 2023
Reviewed: 25 August 2023
Katrina
United KingdomDidn’t receive access details until very last minute which was slightly anxiety inducing. Basic items you’d expect in a kitchen weren’t there - kettle or chopping board. We arrived in 38 degree heat and despite being listed as available there were no fans. The owner didn’t respond when I messaged to ask about this.
Lovely clean and spacious apartment. Great location, just minutes from the sea front.
Stayed in August 2023
Reviewed: 3 August 2023
Rachael
United KingdomFinding the property was awfully difficult. There is no sign outside the property and the map info is wrong. I rang the number online which was answered but I don’t speak Spanish and they didn’t speak English. In the end I had to take a photo of the door to ask if it was the correct door! We couldn’t use the code to get in but luckily someone came out of the property allowing us entry to the 2nd floor flat. The key safe did work at this point and entry was easy. There is no lift so be prepared to carry your luggage up a lot of flights of stairs.
Very spacious inside, white clean pain; everything in good condition.
Stayed in August 2023
Reviewed: 1 August 2023
Olena
NetherlandsBad Wi-Fi, dishwasher was not operational, there was no kettle, there was no patio as was promised in the description, two bedrooms had no windows, bad soundproofing from the neighbours above
Good location, good beds and bed linens
Stayed in August 2023
Reviewed: 4 July 2023
Chris
United StatesElevator to the 3rd floor
Great location near the central area
Stayed in May 2023
Reviewed: 29 June 2023
Robin
FranceNo hot water at all
Proximity to the beach
Stayed in June 2023
Reviewed: 5 June 2023
Fiona
United KingdomPoor communication led to a frustrating check in. After 2 previous requests for details of how to check in, somewhat unclear instructions were sent 4 minutes prior to our arrival at the apartment. Not an enjoyable experience after a 5-hour drive with 2 young children. Two requests for parking information had also been unanswered and then incorrect pricing given (for information, not €12/day as stated but €17:40 for less than a day). A minor detail perhaps but no sockets in the kitchen to plug in the coffee machine supplied so had to put it on the floor in another area, and then it didn't appear to work. No kettle so water had to be boiled in a saucepan for a hot drink. Part of the shower screen was missing so it was very difficult to avoid wetting bathroom floor. Netting covering the building due to building works meant the balcony doors were unopenable, therefore one bedroom was completely unventilated. With no A/C this made the temperature quite uncomfortable. It was not a major issue but I was disappointed that we were not advised of this.
Excellent location. Spotlessly clean, comfortable and well furnished apartment.
Stayed in June 2023
Reviewed: 9 April 2023
Lois
Portugal4 floors up with no elevator. Probably my fault in selecting cheaper option but wish I had known.
Central location however it was hard to locate and get access.
Stayed in April 2023
Reviewed: 26 September 2022
Michael
United KingdomWrong key was left in key box. Had to contact owner and wait for administrator to come to change keys. A bit poor in this department.
Central location to town and facilities.
Stayed in September 2022
Reviewed: 30 August 2022
Nacho
Spainone bathroom
space and clean
Stayed in June 2022
Reviewed: 27 August 2022
Eneko
United KingdomBetter equipped kitchen and new mattresses for the double beds
Stayed in August 2022
Reviewed: 22 August 2022
Chloe
United KingdomThe address of the apartment was not so easily recognised on the sat nav however one we found it The location is fabulous there is plenty of parking lovely restaurants and beautiful scenery
Stayed in August 2022
Reviewed: 15 July 2022
Maria
United StatesHosts were super nice and gave us lots of helpful recommendations, brought in extra towels, very responsive.
Stayed in June 2022
Reviewed: 7 July 2022
Anne
United KingdomOnly side ocean view No kettle or coffee maker as stated Very small balcony so could not use Toaster in oven not separate Lots of stairs to negotiate with luggage Not able to leave luggage in safe space if leaving town later than check out time
Location Space in apartment Cleanliness Comfortable beds
Stayed in July 2022
Reviewed: 5 July 2022
Casey
United Statesright above a chicken restaurant and you will smell roast chicken. it closes at 3pm though so not too bad.
modern and roomy.
Stayed in July 2022
Reviewed: 16 May 2022
Patrick
United StatesUncomfortable mattresses. Misrepresentation of sea view. Because you have to hang out the balcony for a partial view. Difficulty in accessing the building because they sent the complex instructions via email on the day of checkin from an unfamiliar phone number. Be prepared.
Spacious apartment (Unit 3B). Washing machine. Good location. Decent price.
Stayed in May 2022
Reviewed: 15 April 2022
Sharon
SpainSloped ceiling not good for tall people! Plastic liner on mattress!
Clean, comfy bed.
Stayed in April 2022
Reviewed: 9 April 2022
Giles
United KingdomI have checked since we've been and the property is advertised with parking. There is parking outside but you have to pay through the day or an underground car park approximately 300m away that costs 16 euros per day. It needs to be explicit if you have to pay for parking. Whilst the facilities felt recently improved, our one observation is that this is not the sort of place you want to self cater from. The fridge was new. The microwave was new. Everything felt new, but the kitchen area felt very cramped because of the roof space.
Once we'd made contact with the host/owner by phone, it was easy. I had not checked my phone before calling him and he had already sent the details by text. He had a very helpful contact who lives in the block of apartments who saw us in. We really like the location. Very close to the sea front. The property is secure. It is part of approx 10 apartments. Our apartment felt as if it had renovated recently. The facilities were comfortable and very clean. Very good bathroom. We were on the top floor of 5 in the roof space.
Stayed in April 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content