Convento San Francisco 7, Ciutat Vella, 46002 Valencia, Spain
#100 of 153 hotels in Valencia
Guests' ChoiceBased on 707 hotel reviews
8.1Cleanliness
8.4
Comfort
8.2
Location
9.7
Facilities
7.8
Staff
9.3
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 11 May 2024
David
United StatesElevator did not work or was just so slow noone used it - our room was next to the stairs and elevator so it was very noisy in the hallway. Rooms are NOT soundproof and could hear conversations and toilets flushing all around us. A previous review suggested an interior room to muffle street noise, but in hindsight the street noise would have been better than overhearing private conversations. Smell coming in through the window. A/C had not been turned on for the season and it was a warm week with temps in the 25/26.
Front staff was courteous, but didn't have any information on the specific room request we had made and type of bed. Breakfast was adequate - liked the idea of a staggered booking as the dining room is not very big.
Stayed in May 2024
Reviewed: 11 May 2024
John
NetherlandsNothing
Breakfast was excellent. Location top! Friendly People
Stayed in May 2024
Reviewed: 6 May 2024
Janez
SloveniaBreakfast had a poor selection, and.the food was not tasteful. Very noisy rooms.
Location was great.
Stayed in May 2024
Reviewed: 3 May 2024
Sean
IrelandNothing
Super attentive & very friendly staff Quiet central location. It is very convenient to bus stops. In-house bike hire. Cold & hot breakfast choice. Excellent English spoken by reception staff. Numerous quality restaurants within 15 minutes of safe walking distance. 4 cafes located on the same street as the hotel, max 2 minutes walk.
Stayed in April 2024
Reviewed: 25 April 2024
Nasser
QatarMy stay at Casual del Cinema in Valencia came as a charming reprieve after a tough week in Barcelona. This cinema-themed hotel is not only a haven for movie lovers but also a delight for anyone appreciating creative decor and a warm ambiance. Its prime location is a stone's throw from must-visit attractions like the City of Arts and Sciences and the lively Central Market, offering ample opportunities for exploration and enjoyment right at your doorstep. The reception team, consisting of Valentina, Laura, and Noor El Din, provided an exceptionally warm welcome that contrasted sharply with my earlier experiences in Barcelona. Their friendly and helpful nature made a significant difference, ensuring a smooth and pleasant stay. While the rooms are simple, they are clean, comfortable, and offer incredible value for money, making this hotel a top choice for travelers seeking convenience without compromising on quality. Casual del Cinema stands out as a top recommendation for anyone visiting Valencia, combining cinematic flair with excellent service and a central location that's hard to beat. A perfect spot for a memorable and enjoyable stay!
Stayed in April 2024
Reviewed: 23 April 2024
Cristóbal
SpainThere's only one elevator which, at the busy hours, makes the waiting a bit longer if you have been walking the whole day. The toilets are super small, looks like they did renovations but should have used more space of the room to do the toilet and the shower orientation better, as is it now, the water goes out the shower plate and wets the door which makes it pretty difficult to close, eventually will be impossible.
The service, how they care about you, but without going over the extra mile, which is pretty good 😊 The breakfast service feels super comfy and the options are plenty. Healthy and savage modes are available. The location is perfect, 8/10, better location is difficult to beat to be honest.
Stayed in April 2024
Reviewed: 13 April 2024
Anastasiia
UkraineWonderful room with a little balcony, nice big bed.
Stayed in March 2024
Reviewed: 26 March 2024
Paweł
PolandRooms with movie themes, great location in the center of Valencia with very good breakfast
Stayed in February 2024
Reviewed: 25 March 2024
Cliona
IrelandVery clean, excellent location
Stayed in March 2024
Reviewed: 24 March 2024
Lesley
FranceA balcony would have been wonderful
Breakfast good. Location excellent
Stayed in March 2024
Reviewed: 16 March 2024
Steve
United KingdomThis is specific to room 404 - I’m only 5 foot 11 and my feet dangled over the end of our double bed. The shower is brilliant except for the shower tray which is far too shallow for the impressive volume of water which means it’s impossible to avoid overflow with every usage, even when the power was turned right down. No bin in the main room was frustrating.
The location is brilliant with ready access to bus, train and metro, plus you’re only minutes from the town hall square with abundant bar, coffee shop and eatery options all within walking distance. The staff were universally friendly and helpful from a warm welcome to fond farewell. The breakfast is good enough but repetitive. We had small issues with a leak in our bathroom radiator and a worn headrest but these were resolved without us speaking to anyone which speaks volumes for the attentiveness of the cleaning staff who ensured the room was immaculately clean from beginning to end. Free and consistently good WiFi was appreciated. Overall great value for money.
Stayed in March 2024
Reviewed: 11 March 2024
Renata
United KingdomThere was nothing we did not like.
Location was ideal for our trip being close to cafes, restaurants, metro & city sights.
Stayed in March 2024
Reviewed: 10 March 2024
Upul
United StatesThin walls. Could clearly hear conversations from other rooms.
Very conveniently located. Very courteous front desk staff.
Stayed in March 2024
Reviewed: 7 March 2024
Greer
FranceThe construction on the second floor was an inconvenience. The elevator did not always work. Having a group of 20-30 High School students made breakfast time a hassle the last two days.
Room was roomy and quiet. Great location! Loved the balcony that came with our room. Breakfast was great.
Stayed in January 2024
Reviewed: 6 March 2024
Alex
GermanyMy room was in the 7th floor and the small elevator took for ages to go up and down. The bathroom was big and clean. Even tho I wished for some more modern standard bathroom for a hotel called casual del cine.
The hotel is located very central which is great. The staff was super friendly and welcoming. My room was fairly big.
Stayed in January 2024
Reviewed: 27 February 2024
Sibonile
United KingdomLimited breakfast options.
The location of this hotel is great! It's very and easy to get to from the airport. The staff were friendly and helpful and the room was not only comfortable but really clean too. The only negative was that the breakfast options were limited.
Stayed in February 2024
Reviewed: 25 February 2024
Cecily
United StatesWould have been nice to have a hot water heater in the room for coffee. But coffee at breakfast was very good.
Staff was very helpful. Rooms were comfortable. Breakfast was great. Location excellent.
Stayed in February 2024
Reviewed: 20 February 2024
Barbara
AustraliaPlaces to hang towels would be good
The girl working in the afternoon was fabulous- friendly and helpful. Location was great
Stayed in February 2024
Reviewed: 9 February 2024
Nicola
NetherlandsVery nice personal, great location if travelling by train, close to sights in the city center, kids liked the Star Wars theme of our room :-)
Stayed in February 2024
Reviewed: 8 February 2024
Kiri
United KingdomThe breakfast was pretty basic and very average quality. I would probably recommend going to the bakery on the corner over the breakfast if I'm honest. The room walls were quite thin so I could hear very clearly music and conversations in other rooms, and I was right next to the housekeeping cupboard so there was usually a trolley in the corridor and some banging around and loud conversation so I'd definitely recommend taking ear plugs. I did really love the location of the hotel and I would stay there again except for one quite big issue - the shower leaked EVERYWHERE. I was washing my hair and could see the water spilling over the tray and it ended up flooding quite a bit of my hotel room floor as well as the bathroom. I had to keep turning the shower on and off in between shampooing, conditioner and body wash so it made for a miserable experience, which is a shame as the water was hot and had good pressure but i had to turn it into a dribble. I raised the issue with the front desk and they said the bathrooms were new and it was a known issue that the shower trays weren't deep enough. They definitely need to resolve the issue as it's not acceptable quality and I should be able to enjoy a shower on holiday without risk of flooding the room and needing to put numerous towels down.
The location was fantastic, so close to the main hub of where things were happening and a 10min walk to lots of attractions. There were also lots of nice eateries nearby. The staff were really friendly and very helpful (extra towels and help ordering a taxi were no problem) and the bed was comfy.
Stayed in February 2024
Reviewed: 3 February 2024
Hana
SlovakiaThe room was really clean,fantastic. But the walls were not white,they were dirty,i think the hitel should paint the walls. Room is noisy. You can hear everything what happened on the hallway,passage
Placement was great,next to the hotel is pedestrian zone and old town. Xativa metro station is 3 minutes from the hotel
Stayed in January 2024
Reviewed: 28 January 2024
Dan
SwedenThe room was a bit too small for three people.
The cinema themed hotel
Stayed in January 2024
Reviewed: 24 January 2024
Špela
SloveniaThe walls are thin so you hear everything (the showers, the water, the hairdryer, people coughing and talking etc.).
Location, the staff were really nice.
Stayed in January 2024
Reviewed: 22 January 2024
David
United KingdomNothing
Really good location and staff were amazing. Even give us an umbrella to use for the day it rained
Stayed in January 2024
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