Needed a little more choice on breakfast

Friendly staff excellent location

Stayed in April 2024

Small hotel clean and tidy rooms Hotel staff superb Overall stay was perfect

Stayed in May 2024

Unfortunately English TV channels unavailable due to a technical issue. Wouldn't normally be an issue but weather was terrible so spent more time in room than anticipated. Mattress not the best but bearable.

The location and the rooftop pool were both fantastic.

Stayed in May 2024

The room was noisy, only in the day time but very thin walls.

The location was brilliant. Plenty of food and drinking around and extremely close to the beach

Stayed in April 2024

Nothing - all excellent

Great location, spotlessly clean, rooms serviced daily. Staff were super friendly. ....and Luis was really cute!!

Stayed in May 2024

No kettle or balcony

Location and clean

Stayed in April 2024

A kettle in the room would be a bonus and better heaters for the food.

Lovely little gem of a hotel. Tucked away (up a sight incline) in a little street within Old Town and close to the Balcony or the top end of Levante beach. The staff were all lovely, we were glad to meet Luis who was really cheerful and helpful. The rooftop bar and pool was a welcome bonus with great views over the town; but it would benefit from some shades (for the fair skinned people). Our room was a good size, with air conditioning and a small mini fridge. We had a side view - on the 6th floor but overlooking a stairwell then the edge of town. The cleaners came in everyday and kept the room spotless. We opted for half board. You can select lunch (1pm -3pm) or evening meal (8pm - 10pm). We had a lovely meal on the Saturday when there were quite a few people eating with a reasonable choice for a small hotel. You can also select a bottle of wine - red, rose or white, and a bottle of water with your meal. I enjoyed the salad bar every night however, on Sunday there was hardly anyone eating, so the main food got a little cold. The next night it was just us eating so they asked us to select from the menu and arranged what time we would arrive. We really appreciate the effort and helpfulness. Breakfast was a mixed bag for me - we only made it once (too many late nights). There was a reasonable choice, but I found the egg dish had cooled. If the heater section could be improved this would make the meals much better. Overall the half board is good value for money, the staff are lovely, the restaurant is really clean but it does have a limited menu as it has such a variable number of guests to serve. Also people order half board then just eat elsewhere but don't let the hotel know - when it's such a small restaurant this means they might be hanging around waiting for guests to arrive until almost 10pm. For location this hotel is in a perfect place if you like Old Town and want to wander between the three beach areas.

Stayed in April 2024

No lounge bar ...there was a bar by the pool which you had to ring for service . .no kettle in the room however for a small charge and a deposit you were able to loan a kettle with tea and coffee etc..this wasn't advertised ..only found out because I asked if they had a kettle ..

Fabulous location ..roof top pool was lovely..staff really friendly and helpful..good hot shower ..

Stayed in April 2024

Possibly add a few extra touches to the rooms. Maybe an iron and a mini fridge but that’s only me being picky.

Location and roof top pool are absolutely fantastic

Stayed in April 2024

The room had no view or balcony,and not enough room for clothes etc.

The rooftop pool and bar are great. The room was on the small size. The location was perfect for me.

Stayed in March 2024

No kettle or tea/coffee making facilities in the room and no fridge . There was a TV and it looked like there was Netflix but no instructions on how to use this , so we didn’t bother .

We loved the location, near the church and LGBT bars , the staff were very helpful and friendly, we had a great view from our room . You need to choose the 5th or 6th floor for a room with a view . The pool area was lovely and our room was basic but clean . The breakfast buffet was good .

Stayed in March 2024

Nothing.

The location is perfect. Right in the centre of the old town, roof top pool with stunning views. Bars, restaurants & shops on the doorstep.

Stayed in March 2024

Only down side was we would have liked to have been able to get to the pool around 9am rather than 10am and the pool was like an ice bath so not enjoyable.

Loved the hotel staff and everything it had to offer. Well worth the visit as my first time to Benidorm and will deffo be back.

Stayed in March 2024

Nothing to report.

Excellent location,rooftop pool and views ,brilliant staff.Definitely value for money.

Stayed in March 2024

No tea & coffee, no iron in room although they did have one at reception

Very clean. Lovely friendly staff

Stayed in March 2024

Luis was fab! Hotel is in a great location. We had an issue with some inconsiderate people coming back drunk but it was dealt with instantly. Would stay again.

Stayed in March 2024

Poor view , looking at a brick wall wasn't what I was expecting

Didn't have breakfast , location was perfect

Stayed in November 2023

This hotel is a hidden little gem Stayed here for 8 nights . The staff were excellent with us. Only downfall is it needed a little fridge. Rooftop pool area is absolutely gorgeous

Stayed in November 2023

Dark room, window view was to a narrow courtyard but I guess that's why it was cheaper.

Location is great in the old town, staff were very nice. Good price for the room!

Stayed in November 2023

All evening meals cold even when dining room first opened

Staff great rooms clean and cfortble

Stayed in November 2023

Ideally a fridge small one if possible

Pool, and view is fantastic.

Stayed in November 2023

Room had not been aired and smelled musty. Room very simply

location. Friendly staff

Stayed in November 2023

Noisy guests. 3 different couples arguing during the night. Not the fault of the hotel, however zero soundproofing in the rooms meant you could hear everything.

Location excellent. Breakfast very good. Super comfy bed. Staff very nice.

Stayed in November 2023

The breakfast wasn't very hot, although there was a microwave, if you wanted to use it. Coffee from the machine needed alot to be desired.

The welcome on reception was kind & helpful. The location was perfect, not far from the lookout at the top end of town.

Stayed in November 2023