No coffee making facilities in our room

The staff are so friendly.

Stayed in March 2023

nothing

the staff and location was perfect

Stayed in October 2022

Friendly reception staff

Stayed in October 2022

Hotel on a bit of a small steep road but that was only drawback!

Excellent location between both beaches. Was surprised by the amount of Spanish people on holiday there. Loved the choice of going to the more ‘British’ areas or not having too! Great mix of bars ( including fantastic gin bar!! ) and great atmosphere less than 200m from hotel ( down the slope!! )

Stayed in September 2022

Lack of balcony furniture. Although narrow, a couple of chairs and a small table would have fitted and been a useful addition. Note that I do not consider this hotel suitable for those travelling with young children. It just does not have the facilities for such families but for adults used to the resort and not looking for 4 or 5 star pampering, this is a great base.

Being a Benidorm regular for 25 years or so, the hotel Centro Mar was just what we were looking for. Situated in the heart of the Old Town, a few minutes stroll from the Levante Beach, the hotel was ideal for our needs. Essentially, we were looking for somewhere clean and comfortable to crash and that was what we got. It's a small hotel and facilities available reflect that. We were on a half-board basis (breakfast and dinner, not that we made it to many breakfasts!). The food was fine. Being a small hotel, I wasn't expecting the large selection usually available at the larger hotels but the choice and quality was fine. The friend I was with is a fussy eater and even he never went hungry or had cause to complain about the quality. Very friendly and helpful staff. The rooms reflect the hotel. Small, comfortable, clean if basic. For those who need a fix of UK TV, the tv did offer BBC1 and 2. Note that not all rooms are front facing or have a sea view. If that's important, ask for a room on the 5th or 6th floors. Note also that the hotel is on an incline so that might be an issue for those with walking difficulties. It's on part of the very narrow old town street network that leads up to the Church so take that into account when booking a transfer - a coach will not be able to drop you off outside the hotel. A minibus might, a taxi definitely does. As for the Church - well worth a trip inside - it's only 50 meters or so away at the top of the hill. It has both clock and bell towers. The clock chimes every 15 minutes from 9.00am until 2.00pm when there's a break until 5.00pm, presumably for siesta time. The last chime is at 10.00pm. I don't know if those times change according to season - we stayed late September / early October. The bells ring out to call the faithful to pray before each mass - one mass per weekday, 3 or 4 on a Saturday or Sunday. Both chimes and bells are loud so bear in mind.

Stayed in October 2022

nothing

the location was excellent. staff very friendly and helpful. great pool.

Stayed in October 2022

Would have liked a kettle in the room

Central location Friendly staff Room cleaned everyday

Stayed in October 2022

nothing

location was great staff were friendly room had everything I needed

Stayed in October 2022

There were a few large groups there during our stay and they were a bit noisy around the pool and hogged many of the sunbeds , which were then not used. I think the pool staff could have been more attentive in addressing this, although the otherwise excellent staff were quite young to challenge them. Maybe written code of hotel etiquette could be given on check in

This is the 3rd stay in Centro Mar and it was an excellent vacation. The staff are excellent including Maria & luis plus the young staff working in the restaurant and pool area . The rooms were immaculately cleaned each day. The restaurant was spotless, service excellent and the food very good. The pool was clean and with lovely sea views too. A perfect location for the Benidorm Old Town and everything that is on offer there.

Stayed in September 2022

Young people come there for short trips just for drinking and are very load. There is no refrigerator in the rooms

Location is great and rooftop swimming pool nice

Stayed in September 2022

Small fridge may have been useful.

Central location in old town with option of pool if beach not your thing. Welcoming, friendly staff. Excellent housekeeping. Can’t comment on food as room only

Stayed in September 2022

Sunloungers could do with mattresses. Remote control in television did not work . Lift was out of order the last 2 days we stayed

Breakfast selection was okay accept scrambled egg which was dry and like rubber. Location is excellent near bars and benches

Stayed in September 2022

Extra charges per night for safe and kettle. Unfortunately no mini fridge in rooms

The staff are fantastic, the location is amazing . The pool deck is incredible

Stayed in September 2022

staff couldn’t be more accommodating and helpful

Stayed in September 2022

no tea making facilities in room but this is minor

Great location, exceptionally clean, all the staff were brilliant and couldn’t do enough for us, always happy and chatty

Stayed in September 2022

Nothing

It's a great hotel in a great location. Perfect for a stay in the Old Town and for the beach. Very friendly and helpful staff and the rooftop pool offers great views over the sea.

Stayed in September 2022

There is very little not to like.

The location and the pool. Fantastic!!!

Stayed in September 2022

room was fairly small and no good if a room with no balcony. no kitchen which was no good. TV could do with some more English channels.

nice location next to sea front, roof top pool is good. staff very friendly and helpful 😊

Stayed in August 2022

The price is a bit exorbitant for the facilities it has.

The location and the amazing staff.

Stayed in August 2022

The pool could have been larger

Friendly and helpful staff

Stayed in August 2022

Is missing fridge în room.

Nice view with super swimming pool.

Stayed in August 2022

It was annoying to go to the pool on the terrace and find no there were no beds to sit on as selfish people leave their towels on the beds and go away. However, think that this is a common problems with most hotels.

The location was perfect. Near bars, restaurants and shops.

Stayed in July 2022

bedrooms are very basic but do have all you need

the pool on the roof is fantastic with great views, smaller but more than fit for purpose

Stayed in July 2022

Clean room, spacious bathroom.

Stayed in July 2022

I was 1st floor facing the street. The sound from people passing by on the road is loud so could do with double/triple glazing on the balcony doors. I had ear plugs so soon resolved that issue. The doors used could do with updating as looking dirty and worn. Like the bottom of the doors have all gone out of shape with too much moisture or something.

Lady on reception was super helpful and lovely. LOVED the pool on the roof and the views. Go early and get a sunbed as there isn't many and they get snatched up VERY quickly. Air con was brilliant too.

Stayed in July 2022