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Reviews of Hotel Don Cándido 1 stars

Portugal, 10, 38400 Puerto de la Cruz, Spain

#160 of 510 hotels in Puerto de la Cruz

Guests' Choice

Review score

Based on 102 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    7.8

  • Facilities

    8.1

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 10 nights
    • Submitted via mobile

    Nothing comes to mind of what could have been better

    The Staff was very kind and the rooms were very clean.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Excellent for a 1 star! Very surprised at the quality
    • Leisure trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    -shower was either boiling hot or cold but we managed. - balcony door very stiff but not a major problem. Everything else was fab!

    - Staff were lovely and very helpful - pool area is so nice! - beds and pillows comfortable - nice balcony - room had a mini fridge, plenty of hangers and spare blankets - plenty of plug sockets -location 10 minute walk into town square -quiet

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    When you book a double bedroom and upon checking in, you find it's 2 single beds pushed together

    Great location not to far away.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    For one night it is good.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There was only cover for sleep, so on April it was quite cold for us to sleep. Shower temperature regulation was very bad, if you want to get good pressure you will have boiling water if you want normal temperature there will be very bad pressure.

    They have beautiful view on the top of the roof (terrace) where you can sunbath or just chill, good location to reach city center and ocean on foot. I would recommend to take room with a balcony. Nice staff.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    I think it will be better if the staff of Hotel can speak better English
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The location

    Breakfast was good.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The bathroom was so tiny that being a tall person it was difficult to use the toilet. Would have appreciated a little more variety at breakfast and more frequent cleaning of toilets in the lobby.

    Very friendly staff, nice pool, good location, liked the possibility to work from a dedicated room.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    9.0
    Good value for your money, simple room with all you need
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    Short 10 minute walk to town. Restaurants, bars and supermarkets close by. Staff was very friendly and helpful. Room was very clean.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Good hotel for a great price
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not very central

    Everything was great

    Stayed in December 2023

  • Reviewed: 20 February 2024

    9.0
    Great hotel in walking distance from the old town and beach. Recommandées
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 12 nights
    • Submitted via mobile

    After two days the breakfast became rather dull, no surprises and unfortunately barely any vegetables.

    Nice hotel, not too big which added to the friendly vibe of the place. Room was spacious with a balcony. I could debate the colors and esthetics but what's important is that the room was clean, bed bug free and cleaned daily. staff was welcoming and helpful! We rather enjoyed the walk uphill to the hotel, although it might be tough for some.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 2 nights

    A bit far from the city center, and the road is very steep to reach the hotel from the sea level.

    Great welcoming, big and clean room, solarium on the rooftop.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    They didn't clean the bathroom during 1 week's stay. I would expect that the toilet bowl and the bathroom sink would be cleaned daily. The breakfast wasn't meeting my expectations, no fresh bread for example. You can reach the city center by foot, but note that the hotel is on a steep hill.

    Large room with balcony. Comfy bed. Well-functioning bath. Friendly staff. There was a pool and a roof terrace. There was a fridge in the room.

    Stayed in December 2023

  • Reviewed: 30 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 1 night

    Comfortable beds. Quite green area. Great for a short stay

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    You can tell everything is being cleaned, just the long hairs in some corners are a bit of a nuisance. I know they are not easy to get rid off. Noticed that in several hotels on the island.

    It's very quiet there, the staff is wonderful, wifi works, towels are clean,.. especially the double rooms are very nice, because they also have a terrace and they are quite spacious (also compared to the single rooms).

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Had bunk bed in single room

    The pool was a bonus The breakfast was good and plentiful and was very peaceful

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    great
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Receptionist was friendly and the hotel was great value for money and exceeded my expectations

    Stayed in December 2023

  • Reviewed: 4 January 2024

    9.0
    Joy 🙂
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Every thing was just fine.

    Clean and quiet rooms, delicious food, comfortable working salon and friendly environment.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Good value for money
    • Leisure trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    We could hear noise from other rooms (especially crying baby early in the morning was a pain). Really hard to find a parking spot in the area.

    We really liked the friendly staff. The beds were very comfortable.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 8 nights
    • Submitted via mobile

    Was missing some items from the room like a chair, drinking glasses or hair drier.

    It was convenient for the purpose I needed it for.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The solo room is very small and the swimmingpool not in the Sunny area!

    The family atmosphere and the nice neighbourhood and the

    Stayed in November 2023

  • Reviewed: 29 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Breakfast with completely no vegetables. Disappointing especially for the 7,5E price

    Big bed

    Stayed in November 2023

  • Reviewed: 23 November 2023

    9.0
    nice hotel to stay on a budget
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Lady at reception was friendly and nice, however did not speak English.

    Hotel is situated around 10 minutes from the city centre and 15 minutes from the beach, clean and fresh towels were provided. Room was sufficient for a short stay for solo traveller. Easy and fast communication with the hotel staff prior checking in. I would recommend this hotel.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    9.0
    Very good staying, hotel met my expectations and I was not disappointed at all.
    • Leisure trip
    • Solo traveller
    • Single Room with Terrace
    • Stayed 2 nights

    The hotel has no parking lot, but this is well known from description in Booking.com. Therefore you need to park on the street what can be in late hours quite difficult. To the city center it took me approx. 10 minutes by walk. Maybe 15, I dont remember well. The pool is surrounded by buildings (can have impact on sunshine and its quite small. But can be cozy - this is subjective. Here I have just picked some small things that could be better and then the hotel would be 10 of 10. However it totally met my expectations. After all I just slept there and took a shower.

    Very nice and polite staff, cleanliness of bedroom and bathroom. I had also terrace at my room. Breakfast were also in good price and very tasty (Only vegetable was missing)

    Stayed in November 2023

  • Reviewed: 11 November 2023

    8.0
    Basic hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Cheap hotel, 10 min walk from town. Pretty basic and worn out rooms. Pool was closed until I did check out so I could’t use it.

    Stayed in November 2023

  • Reviewed: 22 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Balcony has no handle on the outside and we lock ourselfs out by accident, but other than that the hotel was pretty great for that price. Evrthing very clean also.

    Nice pool

    Stayed in September 2023

Showing 1 – 25

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