Portugal, 10, 38400 Puerto de la Cruz, Spain
#165 of 513 hotels in Puerto de la Cruz
Guests' ChoiceBased on 106 hotel reviews
8.4Cleanliness
8.7
Comfort
8.4
Location
7.8
Facilities
8.2
Staff
9.4
Value for money
8.9
Free WiFi
8.6
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End of dialog contentReviewed: 22 May 2024
Tatiana
SerbiaWi-Fi connection was week in our room. Really sad that my alarm didn't go off and we couldn't make it to the breakfast.
Place is in a nice area. Hotel is small and quiet. Room was clean and rather big. I really appreciated receptionist explaining me everything slowly, so I can understand what she was saying, because I'm not that fluent in Spanish yet.
Stayed in May 2024
Reviewed: 17 May 2024
Lucena
LuxembourgNothing comes to mind of what could have been better
The Staff was very kind and the rooms were very clean.
Stayed in May 2024
Reviewed: 5 May 2024
Mrs
Spain-shower was either boiling hot or cold but we managed. - balcony door very stiff but not a major problem. Everything else was fab!
- Staff were lovely and very helpful - pool area is so nice! - beds and pillows comfortable - nice balcony - room had a mini fridge, plenty of hangers and spare blankets - plenty of plug sockets -location 10 minute walk into town square -quiet
Stayed in May 2024
Reviewed: 28 April 2024
Mouloud
SpainWhen you book a double bedroom and upon checking in, you find it's 2 single beds pushed together
Great location not to far away.
Stayed in April 2024
Reviewed: 22 April 2024
Aistė
LithuaniaThere was only cover for sleep, so on April it was quite cold for us to sleep. Shower temperature regulation was very bad, if you want to get good pressure you will have boiling water if you want normal temperature there will be very bad pressure.
They have beautiful view on the top of the roof (terrace) where you can sunbath or just chill, good location to reach city center and ocean on foot. I would recommend to take room with a balcony. Nice staff.
Stayed in April 2024
Reviewed: 20 April 2024
Romanos
GermanyThe location
Breakfast was good.
Stayed in April 2024
Reviewed: 25 March 2024
Norbert
PolandThe bathroom was so tiny that being a tall person it was difficult to use the toilet. Would have appreciated a little more variety at breakfast and more frequent cleaning of toilets in the lobby.
Very friendly staff, nice pool, good location, liked the possibility to work from a dedicated room.
Stayed in February 2024
Reviewed: 2 March 2024
Norman
IrelandN/A
Short 10 minute walk to town. Restaurants, bars and supermarkets close by. Staff was very friendly and helpful. Room was very clean.
Stayed in March 2024
Reviewed: 22 February 2024
Evgenii
GermanyNot very central
Everything was great
Stayed in December 2023
Reviewed: 20 February 2024
Jacek
PolandAfter two days the breakfast became rather dull, no surprises and unfortunately barely any vegetables.
Nice hotel, not too big which added to the friendly vibe of the place. Room was spacious with a balcony. I could debate the colors and esthetics but what's important is that the room was clean, bed bug free and cleaned daily. staff was welcoming and helpful! We rather enjoyed the walk uphill to the hotel, although it might be tough for some.
Stayed in February 2024
Reviewed: 10 February 2024
Manuela
ItalyA bit far from the city center, and the road is very steep to reach the hotel from the sea level.
Great welcoming, big and clean room, solarium on the rooftop.
Stayed in February 2024
Reviewed: 31 January 2024
Kirstin
FinlandThey didn't clean the bathroom during 1 week's stay. I would expect that the toilet bowl and the bathroom sink would be cleaned daily. The breakfast wasn't meeting my expectations, no fresh bread for example. You can reach the city center by foot, but note that the hotel is on a steep hill.
Large room with balcony. Comfy bed. Well-functioning bath. Friendly staff. There was a pool and a roof terrace. There was a fridge in the room.
Stayed in December 2023
Reviewed: 30 January 2024
Ania
PolandComfortable beds. Quite green area. Great for a short stay
Stayed in January 2024
Reviewed: 29 January 2024
Bart
BelgiumYou can tell everything is being cleaned, just the long hairs in some corners are a bit of a nuisance. I know they are not easy to get rid off. Noticed that in several hotels on the island.
It's very quiet there, the staff is wonderful, wifi works, towels are clean,.. especially the double rooms are very nice, because they also have a terrace and they are quite spacious (also compared to the single rooms).
Stayed in January 2024
Reviewed: 21 January 2024
Andrew
United KingdomHad bunk bed in single room
The pool was a bonus The breakfast was good and plentiful and was very peaceful
Stayed in January 2024
Reviewed: 7 January 2024
Brian
IrelandReceptionist was friendly and the hotel was great value for money and exceeded my expectations
Stayed in December 2023
Reviewed: 4 January 2024
Anton
BelgiumEvery thing was just fine.
Clean and quiet rooms, delicious food, comfortable working salon and friendly environment.
Stayed in January 2024
Reviewed: 3 January 2024
Agnieszka
United KingdomWe could hear noise from other rooms (especially crying baby early in the morning was a pain). Really hard to find a parking spot in the area.
We really liked the friendly staff. The beds were very comfortable.
Stayed in December 2023
Reviewed: 3 January 2024
Aniko
HungaryWas missing some items from the room like a chair, drinking glasses or hair drier.
It was convenient for the purpose I needed it for.
Stayed in December 2023
Reviewed: 3 December 2023
Anne
BelgiumThe solo room is very small and the swimmingpool not in the Sunny area!
The family atmosphere and the nice neighbourhood and the
Stayed in November 2023
Reviewed: 29 November 2023
Plocksmith99
PolandBreakfast with completely no vegetables. Disappointing especially for the 7,5E price
Big bed
Stayed in November 2023
Reviewed: 23 November 2023
Martina_mar
SlovakiaLady at reception was friendly and nice, however did not speak English.
Hotel is situated around 10 minutes from the city centre and 15 minutes from the beach, clean and fresh towels were provided. Room was sufficient for a short stay for solo traveller. Easy and fast communication with the hotel staff prior checking in. I would recommend this hotel.
Stayed in November 2023
Reviewed: 22 November 2023
Matej
SlovakiaThe hotel has no parking lot, but this is well known from description in Booking.com. Therefore you need to park on the street what can be in late hours quite difficult. To the city center it took me approx. 10 minutes by walk. Maybe 15, I dont remember well. The pool is surrounded by buildings (can have impact on sunshine and its quite small. But can be cozy - this is subjective. Here I have just picked some small things that could be better and then the hotel would be 10 of 10. However it totally met my expectations. After all I just slept there and took a shower.
Very nice and polite staff, cleanliness of bedroom and bathroom. I had also terrace at my room. Breakfast were also in good price and very tasty (Only vegetable was missing)
Stayed in November 2023
Reviewed: 11 November 2023
Petja
SwedenCheap hotel, 10 min walk from town. Pretty basic and worn out rooms. Pool was closed until I did check out so I could’t use it.
Stayed in November 2023
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