No mini fridge in the room, breakfast could have been better, a few more options and variations day to day would have been nice.

The pool is very nice, rooms are spacious and clean, perfect location, close to the center but quiet, very helpful staff.

Stayed in April 2024

Gym was excellent and whole place very clean.

Stayed in March 2024

Hotel needs to be refurbished Welcome products in bathroom Breakfast to be much improved

Location, staff, balcony

Stayed in April 2024

Mattress was very soft. This was the only complaint

exccellent service, clean, Great buffet for both dinner and breakfast and very reasonable price

Stayed in February 2024

The breakfast time 7.30 till 9.30 is not comfortable for a holiday hotel. Altough the staff is doing their best to clear the tables, majority of customers arrive after 9.00, therefore there is shortage of table. I would appreciate a longer time for breakfast. The breakfast was quite monotonous, same dishes every day.

The location is very good, close to the centre of the town. There are lots of very good restaurants within a short walk. The walk to the Loro park takes 20 min, can go back by their free train. Short walk to the bus station to go to Jardin Botanico or Orotava. We had a room with the ocean view, which was a bonus. The area aroung swimming pool is very green, pretty gardens and birds are singing.

Stayed in January 2024

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Lots of choice!

Stayed in November 2023

Food was above average but breakfast had limited choice

Loved the location and the clean rooms. The staff were very good too

Stayed in December 2023

Nothing

Ideal location for the town area very flat so suitable for us oldies staff very friendly helpful

Stayed in August 2023

Nothing

Breakfast was excellent 👌

Stayed in May 2023

Nothing I could think of. Even missing a minifridge and tea/coffe maker wasn't a problem.

Good quiet location but close to centre and bus station. Staff was very friendly. Nice buffet breakfast with lot of options to choose from.

Stayed in April 2023

The dinner was could be more diverse. There was alway some kind of pasta and souce for it plus meat/ fish and vegitables. The variaty was not so big, but it was nevertheless delicious.

Each room has a balcony with a view to the ocean or to the mountain.

Stayed in April 2023

The only real problem was the lack of decent wifi. There was a strong signal in the reception area, but reception elsewhere was poor.

The hotel was well located in a quiet area close to all amenities. The room was comfortable, very clean and well looked after. The hotel had all the facilities we needed including a decent pool. The breakfast was basic but enough to start the day with!

Stayed in March 2023

Everything was fine. Better as expected.

The hotel is close to the centre of Puerto de la Cruz. Very close to everything - bars, shops, promenade and few nice public beaches. The rooms were really ok. Big enough, clean bathrooms, comfortable beds. Nice balcony - we where even lucky to have Teide view from our balcony. Nice garden with a cosy bar, which was open til 23:00. Breakfest was also ok. Not the best we have had , but we got everything we needed for the start of the day. Some people are claiming about noise. But the only "noise" we had, were singing birds in the garden early in the morning. It was not so easy to find parking place at the daytime. But not a mayor problem really.

Stayed in March 2023

maybe coffee in rooms wound be nice.

the best thing was its location. it was very clean and comfortable. we found all staff very helpful and polite.

Stayed in February 2023

We spent 6 nights here and during this time the breakfast was the same. It got a little boring by the end.

The room was very good and the staff was very nice throughout.

Stayed in January 2023

Room was cold with no means of heating. Pool/Hotel bar not staffed very often. Only one plug available for tv and charging and located in inaccesible place.

Reasonably central location a short walk to city centre. Breakfast was well presented and facilities as advertised. Staff helpful with local and transport information.

Stayed in January 2023

The location is perfect if you're travelling by bus (central station close by). The staff is very nice and helpful.

Stayed in January 2023

- lack of iron in the hotel - hotel do not have a parking

Localization of the hotel

Stayed in December 2022

The hotel itself is quite old although it seems to be very well maintained and cleaned. The room was small and not very good sound isolation to other rooms and hall.

Great location. The hotel was according to what we were expecting considering its price. We went for only one night as we would fly the day after and just wanted to hang out and explore Puert del la Cruz. Breakfast was ok. Overall the hotel met what it was supposed to: one night stay without spending to much time in it as there are many streets to explore around it

Stayed in December 2022

The room was not equipped with airconditioneror heating, this was quite cold in the rain. Wifi was working only partially. not very friendly toward kids guests. parking is tricky

Hotel is nice and refurbished. garden territory is green. the location is quiet but close to the Jardin beach and city center. Personnel was very helpful.

Stayed in November 2022

Wi-Fi signal was dropping in the room. The twin bed was made of two single beds that moved away from each other, which was uncomfortable, since we like to sleep snuggled with my wife.

Communicative staff at the reception that helped us and also the cleaning staff was really nice. For the price, breakfast and dinner were great

Stayed in October 2022

No fridge in the room.

Clean and confortable room. Walking distance to city center.

Stayed in September 2022

Miss a refrigerator

Breakfast is very fine - and nice poolbar

Stayed in August 2022

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Breakfast

Stayed in June 2022