Reviews of Hotel Don Pepe - Adults Only 3 stars
San Cristobal, 43, 07600 El Arenal, Spain
#19 of 70 hotels in El Arenal
Guests' ChoiceReview score
Based on 132 hotel reviews
7.7Score breakdown
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Cleanliness
8.0
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Comfort
7.9
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Location
8.0
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Facilities
7.8
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Staff
8.6
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Value for money
8.2
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Free WiFi
6.8
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Reviewed: 7 October 2023
Teresita
Canada7 reviews1 helpful vote9.0“— no comments”- • Leisure trip
- • Couple
- • Economy Double Room with Courtyard view
- • Stayed 3 nights
- • Submitted via mobile
Maybe a bit over priced
Location Staff
Stayed in October 2023
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Reviewed: 19 September 2023
Alexey
Switzerland12 reviews3 helpful votes8.0Very good- • Leisure trip
- • People with friends
- • Double or Twin Room with Balcony
- • Stayed 4 nights
- • Submitted via mobile
It's a good value hotel, clean, near to the beach and lots of clubs near it
Stayed in September 2023
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Reviewed: 12 September 2023
Anastasiia
Ukraine4 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Double or Twin Room with Balcony
- • Stayed 8 nights
- Poor sound insulation - Uncomfortable pillow (one long one for the whole bed)
- The hotel is 5 minutes from the beach - The hotel has very nice staff - Very comfortable bathroom - The room is cleaned almost every day - Large terrace
Stayed in September 2023
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Reviewed: 7 September 2023
Zvonimir
Norway13 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room with Balcony
- • Stayed 7 nights
- • Submitted via mobile
one elevator on seven floors, often busy couldnt take glasses to room for champagne beds were very easy to move (just by sitting up towards the wall) you could sometime hear other guests through walls taking shower
Close to the beach helpful staff good price
Stayed in September 2023
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Reviewed: 4 September 2023
Janka
Hungary3 reviews2 helpful votes7.0“Nice room, difficult staff.”- • Leisure trip
- • Couple
- • Double or Twin Room with Balcony
- • Stayed 5 nights
The communication with the staff and with the hotel was really demanding. One week before our arrival I asked the hotel if they had a parking lot, but they didn't answer. When we arrived, we asked the same, and they said that it was full at the time, but we should try it the day after because a lot of guests would check out. So we asked again on the day after and they treated us like it was an impossible thing to ask, and told us to try it the day after. So we tried again, but it was like a never-ending circle, we never got the chance to park at the hotel's parking lot. Also, the room had a refrigerator with 2 bottles of water, 2 cans of Coke, and 2 cans of Bear, but there was no sign that you should pay for that in a superior room, so at the end of our stay we had an unpleasant surprise when we got the check. It wasn't really about the price but about the fact that there was no information about the prices, letting us assume that it was free.
The room was really nice, we had a big balcony on which you could enjoy the sun and have a look at the sea.
Stayed in August 2023
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Reviewed: 22 August 2023
April
Germany4 reviews1 helpful vote7.0“I had a good stay🌊👙”- • Leisure trip
- • Solo traveller
- • Economy Double Room with Courtyard view
- • Stayed 5 nights
- • Submitted via mobile
little bit noisy at night but it is expected cause of thr location
Staff were so friendly
Stayed in August 2023
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Reviewed: 22 August 2023
Lena
Germany13 reviews8.0“Pleasant”- • Leisure trip
- • People with friends
- • Double or Twin Room with Balcony
- • Stayed 4 nights
- • Submitted via mobile
It was extremely loud
Staff was very friendly, facilities were alright and quite clean
Stayed in August 2023
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Reviewed: 13 August 2023
Mentasti
Italy13 reviews8.0Very good- • Leisure trip
- • People with friends
- • Double or Twin Room with Balcony
- • Stayed 6 nights
- • Submitted via mobile
The staff was not so polite
It was modern and clean
Stayed in August 2023
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Reviewed: 11 August 2023
Paloma
Ireland12 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 4 nights
- • Submitted via mobile
The hotel is better than it looks on the pictures! It is comfy and clean!
Stayed in August 2023
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Reviewed: 8 August 2023
Alan
United Kingdom13 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Economy Double Room with Courtyard view
- • Stayed 4 nights
- • Submitted via mobile
Lots of disrespectful young people making noise throughout the night
Great ,location, clean,great value
Stayed in August 2023
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Reviewed: 30 July 2023
Petr
Czech Republic3 reviews9.0Superb- • Leisure trip
- • Couple
- • Double or Twin Room with Balcony
- • Stayed 5 nights
- • Submitted via mobile
Staff were best. Near to the sea. Clean apartment.
Stayed in July 2023
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Reviewed: 27 July 2023
Marco
United Kingdom15 reviews1 helpful vote8.0“Very good”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
It takes an extra fee to use the minibar to refresh own drinks. Also the safe requires a fee to be used. Watch out in case selecting a room with balcony facing the inside courtyard: the courtyard is mostly enclosed and lacks of sun to quickly dry beach towels (nothing too uncomfortable anyways).
Helpful staff. Great location. Nice size of the room for 1 person and clean. The air conditioning is well-placed so that it keeps the room fresh without releasing air directly on the bed and on the user. The tv has plenty of channels as well in German, French and Italian.
Stayed in July 2023
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Reviewed: 13 July 2023
Bryan
Netherlands8 reviews9.0Superb- • Leisure trip
- • Couple
- • Economy Double Room with Courtyard view
- • Stayed 3 nights
- • Submitted via mobile
Difficult to find parking spot around the hotel
Friendly staff
Stayed in July 2023
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Reviewed: 30 June 2023
Idil
Turkey48 reviews4 helpful votes7.0“Good Value for Money”- • Leisure trip
- • People with friends
- • Economy Double Room with Courtyard view
- • Stayed 4 nights
- • Submitted via mobile
There is no parking even they mentioning, it’s for 12€ daily which is ridiculous even in the Palma center. Staff is always in bad mood, not trying to help you for any need, there is no friendly and professional behavior. And the walls are very thin and there has been very noise because of german groups.
Location is very good in S’Arenal area, beach by 2 min walking, room was clean and everyday they are cleaning. Price is good.
Stayed in June 2023
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Reviewed: 17 June 2023
Sayed
United Kingdom8 reviews1 helpful vote8.0“good experience”- • Leisure trip
- • Couple
- • Economy Double Room with Courtyard view
- • Stayed 5 nights
- • Submitted via mobile
breakfast wasn’t good , same opinion every day , lots of noise in midnight,
room was good size and nice balcony,really close to seaside and shops, really clean and nice shower room and friendly staff,
Stayed in June 2023
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Reviewed: 9 May 2023
Ludmila
United Kingdom7 reviews2 helpful votes8.0“just good”- • Leisure trip
- • People with friends
- • Economy Double Room with Courtyard view
- • Stayed 3 nights
- • Submitted via mobile
if you don’t throw the towels on the floor they would not change them.
very close to the beach and airport bus station.
Stayed in May 2023
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Reviewed: 19 September 2022
Felix
Germany13 reviews8.0“Super Hotel for a low Price”- • Leisure trip
- • People with friends
- • Double or Twin Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
Bed not that comfy
-Location -clean -Price -good working AC
Stayed in September 2022
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Reviewed: 14 September 2022
Leah
Austria2 reviews7.0“preis leistungs verhältnis stimmt”- • Leisure trip
- • Group
- • Double or Twin Room with Balcony
- • Stayed 4 nights
- • Submitted via mobile
there was no toiletbrush and no soap
the location and the price
Stayed in September 2022
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Reviewed: 4 September 2022
Adrienn
Slovakia21 reviews8.0Very good- • Leisure trip
- • Group
- • Economy Double or Twin Room
- • Stayed 3 nights
Helpful staff. Close to restaurants. The beach was only 5 minutes away. Bus stop to the airport 1 min away.
Stayed in August 2022
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Reviewed: 23 August 2022
Erik
Germany4 reviews9.0Superb- • Leisure trip
- • Couple
- • Double or Twin Room with Balcony
- • Stayed 4 nights
- • Submitted via mobile
too far from main tourist attractions
close to beach
Stayed in August 2022
-
Reviewed: 20 August 2022
Mario
Austria7 reviews7.0Good- • Leisure trip
- • People with friends
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
Tidyness
Stayed in August 2022
-
Reviewed: 22 July 2022
Joseph
Germany2 reviews1 helpful vote7.0“Great stay. I would definitely recommend your hotel”- • Leisure trip
- • Couple
- • Double or Twin Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
Two room keys would be nice. It was kinda hot coming back to the room and not having AC already on. Having another key would have allowed us to leave a key in the room to let the AC run
The breakfast was amazing and very convenient. The restaurants near by were always busy. It was nice being able to go downstairs and have a very fulfilling breakfast.
Stayed in July 2022
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Reviewed: 10 July 2022
Matthew
United Kingdom13 reviews9.0Superb- • Leisure trip
- • Group
- • Economy Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Would be better if there were a pool but the quality of the water in the sea was very good so it wasn’t a major issue as we just swam there instead
Helpful staff, great location as really close to the beach and bars/restaurants and a large selection of breakfast items available
Stayed in July 2022
-
Reviewed: 5 July 2022
Tomáš
Slovakia10 reviews9.0Superb- • Leisure trip
- • People with friends
- • Economy Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
The view could be better (view to the beach will be better)
Great and big terrace
Stayed in May 2022
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