Los Gatos, 1, 34005 Palencia, Spain
#8 of 30 hotels in Palencia
Guests' ChoiceBased on 187 hotel reviews
8.6Cleanliness
9.2
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
9.2
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 28 June 2022
Giedre
Lithuanian/a
new, cosy, clean
Stayed in June 2022
Reviewed: 28 June 2022
John
United Kingdomnothing
very pleasant and helpful staff. good decor.
Stayed in June 2022
Reviewed: 26 May 2022
Graham
United KingdomBreakfast Basic but what can you expect for the price,We had enough and would not hold it against the Hotel.
Arrived by Motorcycle.Booking in went smoothly.Parking was a little scary for us as the underground car park had steep ramps going down but we managed ok,Coming up was sorted with a little planning,It all went well.Loved the Hotel was great value and situated just off the main Highway,Very easy to find with sat nav.All very clean and bedrooms nice.
Stayed in May 2022
Reviewed: 20 May 2022
Mark
United KingdomNothing - recently renovated
We were two Cyclists from the UK on a 1000km ride around Spain. We were guests in late April/early May 2022. The location was superb, the welcome generous and the rooms 100% as expected - Our needs are simple: hot showers and warm beds – both were delivered to a high standard – Thank You
Stayed in April 2022
Reviewed: 14 May 2022
Yannick
Germanygreat personnel, very friendly, great location, all newly refurbished, super bed quality. Nothing bad to say
Stayed in May 2022
Reviewed: 13 May 2022
Jayne
United KingdomOnly slight negative was the underground garage, which was very tight for a larger car, but fairly typical for Spain
Lovely staff; good sized room & beautiful bathroom; dog friendly & lovely walks beside the river moments away across the main road. Quiet location on edge of old town. Restaurant kitchen was closed for hot food but cold tapas was available: all the dishes were delicious and good sized tapas portions - ordered way too much! Lovely for when you’re tired and just want something simple. Would have liked to stay for longer to explore what looked like a nice town. Made a great overnight stop in easy range of Santander for the ferry the following day.
Stayed in April 2022
Reviewed: 3 May 2022
Daniel
SpainVery small parking slots. With a large car we where told to not even try and part 2 or 3 blocks away in a public parking on the other side of the river.
Very nice location. Staff super friendly an quick to support. Very clean and looks renewed.
Stayed in May 2022
Reviewed: 27 April 2022
Mike
United KingdomQuite difficult to find, the “pin drop” sent by the hotel was useless and sent us miles out of our way!! Once standing in reception it still said we had a 15 minute drive to reach our destination! Car park was extremely tight to manoeuvre unless you were in a Fiat 500!!! Menu could have been more extensive, but maybe that’s a British thing!!
Nicely decorated and equipped, staff were very helpful and friendly. Despite what we didn’t like, we would stay again!
Stayed in April 2022
Reviewed: 13 April 2022
Martin
United Kingdomlights failed in room and shower flooded bathroom
Stayed in April 2022
Reviewed: 8 April 2022
Deborah
United Kingdomlimited breakfast choice
great value
Stayed in April 2022
Reviewed: 4 April 2022
Sharon
United KingdomThe breakfast was a little lacking, hardly any choice, with a bowl of ‘seen better days’ fruit!
Easy to get too & very close to centre. Superbly clean & nicely furnished rooms. Huge, incredibly comfortable king sized bed & pillows. Pleasant staff. Secure parking underneath hotel for €10 a night. Some may find the parking spaces a little ‘tight’.
Stayed in April 2022
Reviewed: 4 April 2022
Peter
United Kingdomno complaints
Small friendly hotel near to cathedral and all facilities of city centre. Enjoyed my stay, so came back for a second night later on. In both cases, clean, comfortable room with good wifi. Small cafeteria where had good reasonably priced lunch on my first visit.
Stayed in March 2022
Reviewed: 4 April 2022
Julia
GermanyAfter a very long drive the stay at the hotel was absolutely life saving for me. The staff was very friendly and helpful, giving me a very welcoming feeling accompanied by excellent service. Thank you so so much!
Stayed in March 2022
Reviewed: 7 March 2022
Steve
United KingdomThe staff were incredibly friendly and helpful considering I didn't speak any Spanish. If you take a car and park at the hotel beware the carpark is very tight and I had a bit of trouble getting in and out but I did have a large Estate
Stayed in March 2022
Reviewed: 3 March 2022
John
United KingdomVery comfortable and clean centrally located hotel.
Stayed in February 2022
Reviewed: 7 December 2021
Saioa
SpainNo haya 24h reception
Limpio Tranquilo
Stayed in December 2021
Reviewed: 10 May 2024
Philippe
United KingdomNo shower head holder on the wall
Stayed in May 2024
Reviewed: 5 May 2024
Michael
IrelandWe would prefer not to comment further as this hotel was a disaster for us which we will not repeat. Totally unsuitable for an older couple just staying overnight on our journey to the Ferry.
Stayed in April 2024
Reviewed: 16 April 2024
Colin
MaltaWe were given a room for disabled with a wet bathroom. The restaurant was closed
Clean Parking
Stayed in April 2024
Reviewed: 15 March 2024
Tim
United KingdomSee above and very narrow car park ing , difficult to get in and out , didn’t like the fact that on arrival there was a girl behind reception brushing her very long hair , she didn’t stop to say good evening or acknowledge us in any way
Nice rooms , but although we asked for a quiet room the pump ? for the air conditioner came on around 2am and kept me awake most of the night
Stayed in March 2024
Reviewed: 25 January 2024
Gwyneth
United KingdomCouldn’t get our transit van in the underground garage. Noisy guests next door coming in at 2am.
Reception is was lovely. Made us very welcome. Good location for city centre.
Stayed in December 2023
Reviewed: 1 November 2023
Ray
United KingdomAll good
location and staff plus a car park
Stayed in October 2023
Reviewed: 23 October 2023
Claire
United KingdomBeds rather hard and had to ask for extra blankets
Helpful staff, good location
Stayed in October 2023
Reviewed: 15 October 2023
Dominic
United KingdomNo food. Small room.
Friendly staff, not expensive. Clean room. Nice foyer.
Stayed in July 2023
Reviewed: 17 September 2023
Browne
FranceBreakfast.
It was extremely ordinary and without any refinement. It is not difficult to provide a tasty and fresh breakfast.
Stayed in September 2023
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