Very good location and the staff Daniel and Manuel were very helpful.

Stayed in May 2024

There is a musky smell, and some mold in the washroom but not too much.

Great location not too far from the main attractions. Daniel was wonderful and was very helpful with our late check in, making everything super easy and simple for our arrival.

Stayed in May 2024

Basic breakfast

Close proximity to historical area. Short walk to bars and restaurants Daniel at reception was very helpful.

Stayed in May 2024

There should have been a sign on the hotel door (which was electronically closed with keypad entry) to say that reception was across the road in the Dona Lola apartments, we weren't the only guests to arrive and have trouble getting in. Apart from the initial confusion, the hotel was good. The breakfasts were limited, although I can understand this as so few guests appear to be having breakfast and I can understand the hotel not wanting to waste food.

I liked the location, fairly central, and not in the really busy central part of Seville which is more to my liking, yet close enough that a short walk could take you either to the centre, to the Setas, or the little side streets which we love. The room was clean and comfortable, although having a glass door between the bedroom and bathroom seemed unusual.

Stayed in April 2024

Central location, very well equipped, car parking

Stayed in April 2024

The room is good enough for three persons, was kept clean and is located near every place that we wanted to visit..We enjoyed our stay.

Stayed in March 2024

Had a hard time finding it. Roads were temporarily closed around the location.

Great location and good value for the money. Manuel was very helpful and a pleasure to deal with.

Stayed in February 2024

I wish the room had a window giving on the outside rather than on the indoor courtyard.

The size of the single room was decent with a large bathroom and it was very clean. It was all really well organised and the location really good.

Stayed in January 2024

Location

… great location - & pleasant staff

Stayed in November 2023

The disco across the street that went all night long — meaning that even with all of my windows tightly closed and earplugs in I was hearing people partying all night long — was problematic. Neither I nor my friend got any sleep.

It was a great location, I appreciated having parking right there, and the staff were wonderful.

Stayed in November 2023

The room had a very strong smell of sewage that did not go away and was quite unpleasant

The staff was very friendly and welcoming

Stayed in October 2023

Daniel was great and helpful!

Stayed in October 2023

The room smelled of cigarettes, wasn't pleasant since we don't smoke and had 2 kids with us. The only thing I could mention when it comes to comfort was the dining table, it's far too big, once sofa bed unfolds you can't walk around, apart from that we loved everything.

The location is just perfect, swimming pool great for chilling, very friendly staff, I liked the idea of digital room key.

Stayed in October 2023

The pool was very small and dirty: given the number of people who use such a small pool at the same time, I had huge hygiene concerns as the water always looked muddy The photos of the pool advertised here don't match the reality The room gets very little amount of natural light The bathroom had molds in the shower edges

The personal was very friendly: always greeting us with a smile and very helpful The location was amazing: very close to all the amenities and main attractions of Sevilla The bed was very comfortable

Stayed in August 2023

No pool as advertised, no kettle and coffee machine didn’t work, hotel is in need of upgrade

Location

Stayed in May 2024

Very small room. No kettle. No room for anything other than the bed, not even a chair. Overpowering orange colour. Only one tiny bin in the bathroom so rubbish built up. Flimsy sliding glass door to the bathroom was dangerous.

Very central location close to all the major sights. Comfortable beds and a nice roof garden.

Stayed in May 2024

We didn’t like the building we were staying in. When you look at booking you first see a beautiful patio, a small pool on the roof etc. But in reality you have 2 buildings: 1 for the appartments and one for the hotel rooms. Those pictures are also on booking but we thought it was the same. Also our fault… we should of read and looked better. The entrance of the hotel building looks like a entrance of a old dentist practice mixed with a kinder garden and it smells very bad. Nothing beautiful about it. They sure clean it every day but it still smells old. It gives you the chills. The appartment building at the other side of the street has a way more beautiful entrance. Also during our stay it was superrrr hot and we really booked the hotel because of the pool. But they removed the pool for restauration. It seems like they sended something about it in a spanish info mail but if we were really really sad about it. They ask people to give a 10 on booking and you can win a free night. So you can’t really trust the reviews.

Let’s start with the people working at the reception. The guys we met were very kind en helpful. They are great! The location is a 10! It’s in the city centre en everything is just around the corner.

Stayed in May 2024

They WhatsApped us check-in instructions as we were arriving after 9pm but they sent us the details and entry code for SOMEONE ELSE'S ROOM!!! We actually opened the door and entered this room, only to find it full of another guest's belongings!! Their so-called emergency number was just a long recorded message in Spanish, which we couldn't understand, so we had to find an alternative (& much nicer!) hotel for the night which was an extra cost for us. They eventually sent the correct instructions and entry code but too late for that night. Subsequently they ignored all messages and emails and even when Booking.Com intervened on our behalf, they refused to recompense us or offer any sort of compensation. The apartment building is not "opposite" the hotel, as stated, but rather some 200 yards down the road and this is where the "reception" is located with a staff member there during the day - but there is nothing at the "hotel" to tell you this, so we had no idea where the reception was. Our room was not serviced during our stay and we had to go in search of the apartment building to get some toilet rolls. And the air conditioning did not work either! Absolutely dreadful!

WE CATEGORICALLY DO NOT RECOMMEND THIS HOTEL! IT'S NOT EVEN A HOTEL, JUST SOME ROOMS IN A BUILDING WITH NO STAFF. THEY SUPPLIED US WITH ANOTHER GUEST'S CHECK-IN DETAILS SO WE WERE ABLE TO ACCESS SOMEONE ELSE'S ROOM - GOOD JOB WE'RE NOT BURGLARS!! APPALLING CUSTOMER SERVICE, THEY IGNORE GUESTS AND HAVE NO REGARD FOR THEIR WELFARE.

Stayed in April 2024

The faux grass area was a bit smelly from other pets that had stayed there. The whole place didn’t feel particularly clean. There was no hot tub ( though advertised as open from end of March onwards) There was only parking for 1 car (we had 2) so we had to drive 16 minutes to get to their affiliate carpark. Didn’t feel that safe as the front door remains open throughout the night with no security.

We had a good size apartment, a double bed (two singles put together) plus two other single beds for our kids. A sofa with TV. 2 shower rooms and a little outside area with faux grass. Daniel on reception was informative, friendly and spoke excellent English which we appreciated very much.

Stayed in April 2024

No window, 2 plugs, small room for 155 one night (semana santa)

Central position

Stayed in March 2024

they didn't see my reservation at all, they automatically sent me an email that the reservation was accepted. when I went to the hotel, the reception wasn't working, I arrived with my husband and two children (baby 7 months) at midnight, everything was closed. I asked a lady from a restaurant to help me find someone from the hotel, she came out to meet me, called the hotel, talked to them about the situation, where the man from the reception said that they didn't see our reservation, they don't have staff at the reception and that they will arrange for us to spend the night, but they don't have parking. so we couldn't stay in that hotel without parking. They canceled our reservation but not the payment. We did not use the service and now we need to pay them. that is very ugly. I wrote them an email, but nothing.

The reservation they didn't see my reservation at all, they automatically sent me an email that the reservation was accepted. when I went to the hotel, the reception wasn't working, I arrived with my husband and two children (baby 7 months) at midnight, everything was closed. I asked a lady from a restaurant to help me find someone from the hotel, she came out to meet me, called the hotel, talked to them about the situation, where the man from the reception said that they didn't see our reservation, they don't have staff at the reception and that they will arrange for us to spend the night, but they don't have parking. so we couldn't stay in that hotel without parking. They canceled our reservation but not the payment. We did not use the service and now we need to pay them. that is very ugly. I wrote them an email, but nothing.

Stayed in February 2024

The room smelled a bit from the plumbing and with bo window in the bathroom it made it hard to sleep quietly and eliminate the smell.

Location was gorgeous and having parking was great (though it is not included)

Stayed in February 2024

Check in wasnt easy. I went to the wrong building and tried 3 different phone numbers before eventually I was told to come to another building. I know I wasn't the only one with this issue as I could hear people trying to get into the building from my room and even into my room during my stay. The bathroom floor was made of cheap material and was broken and had soaked in lots of water. The tv remote control didn't work and the tv was up too high to use the buttons. The coffee machine had to be moved to to beside the bed as there was no socket where it was. The air con only worked for an hour at a time. The hairdryer didn't work. Overall the room was hard to rest in as the noise from people coming and going was an issue. I didn't bother contacting staff to complain because it wasn't something they could change and anyway, check in was so difficult I decided not to bother!

The location was great and I got value for money. The bed was comfy and the shower really nice

Stayed in February 2024

Heavy outside door banging open and shut all night keeping us awake. Coffee machine which we could not work and no instructions on how to; the QR code was useless. Shower/toilet door wouldn't close, doors sticking on floor as badly aligned. Shower door kept coming off it's running rail. Outside patio was a small square of artificial grass at the bottom of a deep shaft, like being at the bottom of a very deep well. Window panel above room door let in light from the lobby which made it impossible to darken the room at night in order to sleep. Not really what we were expecting from the pictures and description on Booking.com. Although breakfast was included in the price it was not available! Hotel said no breakfast in January and February and they had told Booking.com about it!

Great location for the city. Very helpful staff, especially Daniel who was a star in organising a refund for us. Comfortable bed. Good value for money in the circumstances.

Stayed in February 2024