Trasime,12, 07600 Playa de Palma, Spain
#52 of 82 hotels in Playa de Palma
Guests' ChoiceBased on 177 hotel reviews
8.0Cleanliness
8.2
Comfort
8.3
Location
8.6
Facilities
8.2
Staff
8.8
Value for money
7.9
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Teresa
IrelandClean and friendly staff
Location and facilities excellent
Stayed in April 2024
Reviewed: 10 May 2024
Jacek
United Arab EmiratesLocation, close to the beach.
Stayed in May 2024
Reviewed: 27 April 2024
Salma
United KingdomThey don’t change the bedcovers or pillow covers! I’ve noticed a stain on them the first night although the cleans come it was there for 3 days!! There dust under the desk was very noticeable and not cleaned.
The location is so beautiful and very close to airport! The staff are so polite and friendly. The views from the room is amazing, the food is great!
Stayed in April 2024
Reviewed: 18 October 2023
Dilnaz
FranceEverything was perfect
All The stuff, especially guys at the reception are so nice and kind
Stayed in October 2023
Reviewed: 15 October 2023
Angela
PeruThe bed and room were very small.
Stayed in September 2023
Reviewed: 26 September 2023
Quane
IrelandWe asked to be moved after our first night, as we were disturbed by noise this was not an issue and was dealt with easily.
Very friendly accommodating staff, went out of their way for their guests! One young lady at reception ran down the road after us with our sunscreen and the same lady gave us great advice and recommendations when we went into Palma.
Stayed in September 2023
Reviewed: 18 September 2023
Barbara
SwitzerlandThe breakfast room in the cellar. The coffee was horrible and the welcome drink was only a soft drink... The single room was very small and given the size, relatively expensive.
Nice and helpful staff, good central location and bicycles could be rented from the hotel. The room was clean and had a small balcony. Breakfast was ok and included sparkling wine.
Stayed in September 2023
Reviewed: 5 September 2023
Jean
NetherlandsDe locatie was perfect!
Stayed in August 2023
Reviewed: 17 July 2023
Julian
GermanyWe ordered 3 bed rooms but got a room for 2 people with 3 beds in it. So it was very little space but it’s ok cause most of the time we were at the playa. I also wasn’t a fan of the locations in the hotel we were 9 people with 3 rooms and got only 2 rooms together so we had to walk a lot to visit each other.
I really liked that the housekeeping was very kind and thorough. I also enjoyed the pool and the location of the hotel because it was very close to the Ballermann
Stayed in July 2023
Reviewed: 8 July 2023
Sally
United KingdomConvenient for airport
Stayed in July 2023
Reviewed: 8 July 2023
Yelyzaveta
GermanyBreakfast could be better
It was clean and good rooms
Stayed in July 2023
Reviewed: 2 July 2023
Alberto
SwitzerlandThe only problem of the property is that it is located where hordes of German turists invade the Island wearing football jerseys and chanting football chores all day and all night long. Fun if you are one of them
The hotel is very nice, as well as the swimming pools and the facilities. Very clean and very close to the beach
Stayed in June 2023
Reviewed: 24 June 2023
Alexandra
United KingdomThe location (not the hotel) had a lot of German stag do groups not really suitable for a family holiday. Lots of drunk groups around the beach
Fantastic hotel
Stayed in June 2023
Reviewed: 26 May 2023
Joan
United KingdomNot a reflection on the hotel which was a lovely calm place, but the beach strip located by the hotel was very busy and didn't have good quality restaurants and cafe's, it is more a young persons party strip.
The hotel staff were fantastic both in terms of making our stay as comfortable as possible, but also going above and beyond helping my friend who lost her phone outside of the hotel when we were in Palma. The hotel is well designed and had a lovely atmosphere. I would thoroughly recommend it.
Stayed in May 2023
Reviewed: 28 April 2023
Kamil
United Kingdom3 swimming pools , a large selection of seats and loungers .
Stayed in April 2023
Reviewed: 20 April 2023
Yukiko
United Kingdomthe atm in the hotel charged €5 for any withdrawal. should be % of withdrawal or have an exchange facility if they want to charge a deposit for towels.
near the beach, nice pools and amazing staff
Stayed in April 2023
Reviewed: 16 April 2023
Georgie
United Kingdomwould be great if you could have payment options at breakfast
the swimming pool and sun beds are amazing. We loved the welcome drinks - a great start to our holiday
Stayed in April 2023
Reviewed: 11 April 2023
Nicola
United Kingdomlovely clean property , nice staff very helpful nice front desk
Stayed in April 2023
Reviewed: 6 April 2023
Nadia
Germanythe room was a bit small and the balcony was small aswell
the location and the pool
Stayed in April 2023
Reviewed: 2 April 2023
Yvonne
IrelandEvening Buffet was disappointing but the staff were really nice
The atmosphere & the staff 👌
Stayed in April 2023
Reviewed: 11 October 2022
Becky
United KingdomIt was on the party strip so not the nicest area Room was quite small for 3 especially the balcony On the expensive side for what you get
Reception was very helpful and welcoming - enjoyed the Prosecco on arrival! Good breakfast Great pool area with lots of day beds Clean hotel
Stayed in August 2022
Reviewed: 18 September 2022
Yasin
GermanyThere was a bad smell that was in the room sometimes. i don’t know why? Maybe the AC.
The choices were great and the Air conditioning was strong and the staff were very attentive.
Stayed in September 2022
Reviewed: 5 September 2022
Paraschiv
RomaniaQuality of ingredients from salat bar not always good (not fresh salat) Slippery floor in some parts of the dining area
Stayed in September 2022
Reviewed: 3 September 2022
Nora
RomaniaThe room was not clean, no sterile seal on the toilet The staff not speaking well english Small pools
Nice breakfast Good location, easy access to the beach
Stayed in September 2022
Bournemouth, UK
Rastatt, Germany
Knoxville, USA
Alcántara, Spain
Pula, Croatia
Tours, France
Lido di Jesolo, Italy
Pozzolengo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content