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Reviews of Apartamentos Plaza de Santiago - Estudios Turisticos - 1 LLAVE 1 stars

Plaza de Santiago, 1, 28320 Pinto, Spain

#9 of 12 hotels in Pinto

Guests' Choice

Review score

Based on 66 apartment reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.0

  • Value for money

    8.5

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Lack of some basic elements in the kitchen as individuals or tablecloth. Additional blankets were not available.

    Calm area, very close to the train station and other facilities.

    Stayed in April 2024

  • Reviewed: 3 December 2023

    9.0
    perfect, quiet, nice and warm
    • Leisure trip
    • Solo traveller
    • Studio Standard
    • Stayed 2 nights

    the tv wasnt working, but thats it

    once i got access it was perfect, it took me a while to get a good internet connection to read the manual code, after i got wifi it was perfect

    Stayed in December 2023

  • Reviewed: 8 August 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Non Iron Toilet must have bump spray to wash.

    2 bathrooms Beds Kitchen Air conditioning

    Stayed in July 2023

  • Reviewed: 17 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 4 nights
    • Submitted via mobile

    The building was a bit old, we had water leaking from the ceiling from where the AC unit was.

    The check-in process was very simple, all done through your phone, digital keys, etc… might be a problem if you didn’t have service/wifi. Good AC.

    Stayed in July 2023

  • Reviewed: 7 June 2023

    8.0
    Great choice, 25 minutes to the center of Madrid. Pinto is also a great place to look around.
    • Leisure trip
    • Family with young children
    • One bed Attic Studio with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    no caps only glasses

    very clean and close to Madrid

    Stayed in June 2023

  • Reviewed: 14 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 5 nights
    • Submitted via mobile

    The apartment was quite small but tidy. In my honest opinion just a regular hotel room. The photos on Booking.com displayed an entire apartment not the two bed room we got.

    The staff was very nice. The price on the apartment was the best that we could find in all of the Madrid area. Really happy with the price.

    Stayed in April 2023

  • Reviewed: 21 November 2022

    8.0
    Convenient
    • Business trip
    • Couple
    • Studio Standard
    • Stayed 23 nights
    • Submitted via mobile

    Lack of human contact. Instructions for key code use are not clear

    Very easy to travel to Madrid Sol by train

    Stayed in November 2022

  • Reviewed: 24 August 2022

    9.0
    Superb
    • Family with young children
    • Studio Standard
    • Stayed 7 nights
    • Submitted via mobile

    Sometimes you could smell the cigarettes from other rooms...That must be fixed.

    Very good stay. Everything worked as expected, nice room with A/C, functional kitchen and clean bathroom.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    8.0
    They changed sheets and towels only once in 22 days of stay. The mattress is too worn, it needs to
    • Business trip
    • Couple
    • Studio Standard
    • Stayed 22 nights
    • Submitted via mobile

    the kitchen utensils are pitiful, worse than those of a homeless

    Stayed in August 2022

  • Reviewed: 4 June 2022

    8.0
    Good place for short stays. A/C and Wifi could be better
    • Solo traveller
    • Studio Standard
    • Stayed 30 nights
    • Submitted via mobile

    A/C can’t be set for heat in summer or cold air in winter Wifi is slow sometimes

    Cleanliness, friendly stuff

    Stayed in May 2022

  • Reviewed: 22 April 2022

    8.0
    Very good for the price
    • Leisure trip
    • Family with young children
    • Studio Standard
    • Stayed 2 nights
    • Submitted via mobile

    Hand soap and shampoo were not provided. Kitchenware weren’t clean properly.

    It easy access to centre Madrid by train, quite and clean place. Grocery store just around the corner

    Stayed in April 2022

  • Reviewed: 30 March 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 7 nights
    • Submitted via mobile

    too modern, without smatphon , internet connection you will not check in , :-))

    Stayed in March 2022

  • Reviewed: 15 December 2021

    9.0
    Superb
    • Couple
    • Studio Standard
    • Stayed 5 nights
    • Submitted via mobile

    Para aparcar es horrible

    Stayed in December 2021

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Couple
    • Studio Standard
    • Stayed 7 nights
    • Submitted via mobile

    Everything location apartment cleanliness 10+

    Stayed in March 2024

  • Reviewed: 31 January 2024

    10
    Great value for money - nice studio apartment
    • Leisure trip
    • Solo traveller
    • Studio Standard
    • Stayed 4 nights
    • Submitted via mobile

    All instructions were in Spanish, English translation could have been helpful. Walls are a bit thin, if you're supersensitive to noises, that might be an issue.

    Great value for money! Modern, clean studio apartment, kitchen utensils, everything you need. Supermarket and railway station very close. You'll need to take the train to get to Madrid, but in 30 mins you're in the very centre. Train is a bit crowded sometimes, but commuting with the locals was a part of the authentic Spanish experience :) If I ever visit Madrid again, I'll totally go for this one.

    Stayed in January 2024

  • Reviewed: 25 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Two beds Attic Studio with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Everything that's why I stayed there 4 times in 12 months

    Stayed in November 2023

  • Reviewed: 19 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Spent a very comfortable five nights. Very good modern and clean facilities including washer/dryer a few steps from our door. There was a top restaurant and bar within the building, and the staff, in particular, Patricia, was very responsive to any of our needs. Easy walking distance to supermarket, bakery, etc.

    Stayed in October 2023

  • Reviewed: 21 August 2023

    5.0
    Pinto better for non families
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 7 nights
    • Submitted via mobile

    A lot of bars cafeteria closed staff on holidays . No kettle or cups in apartment , Had to get a Spanish person with English to ring property managers to get code for apartment. Not a great place for family holidays unless you have a car.

    Apartment close to train station , nice quiet area. Short walk to shops

    Stayed in August 2023

  • Reviewed: 2 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 7 nights
    • Submitted via mobile

    Just tv channels don't always cater for English, in plaza 1 plaza 2 got Netflix and Amazon as I stayed there 4 times in last 8 months 33 days in total

    Everything

    Stayed in May 2023

  • Reviewed: 18 April 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Studio Standard
    • Stayed 31 nights

    Great customer service, affordable price, clean apartment, strategically good location, in 20 mins in central Madrid.

    Stayed in April 2023

  • Reviewed: 9 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two beds Attic Studio with Terrace
    • Stayed 8 nights
    • Submitted via mobile

    No contact with staff . Room wasn't cleaned and we stayed 8 nights so same towels and bins . Didn't like that there was no staff to speak too .needs more in kitchen no kettle. There only a number to call so not perfect. Human contact most important .

    Room was clean and handy for train

    Stayed in March 2023

  • Reviewed: 28 November 2022

    5.0
    Fine
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 3 nights
    • Submitted via mobile

    The towels do not smell like they have been washed at a high enough temperature. Overall clean studio, but not sparkling clean. No soap in the toilet. The shower and the spin on the shower work at the same time There are no dishcloths/paper towels in the kitchen. No salt, pepper, or oil. For cooking, there is one small pot with a lid and two pans (one small, one bigger). The sound insulation is very bad, you can hear people talking in the from next to yours, when someone in the next room turns on the water, or when someone walks in the corridor. Fortunately, the apartment is located in a very quiet neighborhood, so there are not many sounds from the street. The Studio Standard window look at the street, no balcony.

    20min to Parque Warner = 10 min walking to the bus station, 10 min driving (2 bus stations with the bus 412 - you'll need to have the cash to buy a bus ticket)

    Stayed in November 2022

  • Reviewed: 14 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 14 nights
    • Submitted via mobile

    Everything was better than expected

    Stayed in November 2022

  • Reviewed: 14 October 2022

    2.0
    Very Bad for Check in experience.
    • Business trip
    • Solo traveller
    • Triple Room
    • Stayed 36 nights

    Noone is present at reception or there is no reception. Nobody understands English.

    Check-in Time is 4 PM.

    Stayed in October 2022

Showing 1 – 25

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