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Reviews of Sercotel El Balcón de la Bahía Suites

Paseo Menéndez Pelayo 44, 39006 Santander, Spain

#4 of 43 hotels in Santander

Guests' Choice

Review score

Based on 403 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    9.0

  • Free WiFi

    9.1

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Showing 76 – 100

  • Reviewed: 13 October 2023

    9.0
    Comfortable stay in a super location
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Great location, very clean and comfortable. Reception check in was very friendly and a welcome glass of cava. Pointed out places of interest and some dining suggestions all extremely helpful. Would highly recommend.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Double Room
    • Stayed 7 nights

    My Mother and I stayed at this hotel for a week, we thoroughly enjoyed our stay at the Hotel and Santander. The breakfast was very nice and we enjoyed it very much, Our stay was so relaxing as there was no hurry to have to get to breakfast, we enjoyed it on our balcony with the complimentary coffee. Daniel, Paula and another receptionist where very friendly and helpful, showing where to go on the map that they gave us . The glass of cava was a lovely welcoming touch. There were lots of places to visit and we saw all of them. The Hotel is a short walk in to the main part of the city and to beaches and shops. There are also restaurants and bars very close by. we would definitely stay here again.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    Great location, near to both town and the beach.
    • Leisure trip
    • People with friends
    • Premier Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Every thing was fine

    Great location, very helpful staff.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Very helpful reception staff Great suite overlooking the garden

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Lovely boutique style hotel with great location to explore Santander
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Slightly small bedroom Checkout requested later checkout from 12 - 1pm due to our flight departure but was declined - not an issue but wasnt too much to ask for 1 hour

    Great location from beach and town The hotel is modern and trendy and staff are all very helpful

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier Double Room
    • Stayed 3 nights

    The room size was a bit smaller than I was expecting.

    Location is great, nearby everything. Room is clean and staff were so friendly.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    10
    Fantastic , Luisa was very helpful and charming !
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slow elevator.

    Location, Center of City, Cleanliness , Easy and friendly check-in!

    Stayed in October 2023

  • Reviewed: 6 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing, add a bar and that would make it amazing

    Loved it all. 5* for everything

    Stayed in October 2023

  • Reviewed: 6 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing to criticise. Everything was above expectations.

    Fantastic Location, kind and helpful reception staff, very comfortable bed. Great views from our room. Swimming pool area was lovely to relax in.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    10
    Excel at facilities near the port
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Nothing

    No breakfast available

    Stayed in October 2023

  • Reviewed: 5 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Great staff.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Lovely view and great hosts
    • Leisure trip
    • Couple
    • Premier Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Receiption Recommendation f Restaurants View from the room

    Stayed in September 2023

  • Reviewed: 1 October 2023

    10
    Wonderful relaxing stay!
    • Leisure trip
    • Solo traveller
    • Premier Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable - clean - attention to details and exceptional personel at the reception! Smiling and so helpful and nice!

    It’s a beautiful boutique hotel located in the city centre.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    10
    Perfect accommodation
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Great location. Very comfortable bed. Gave us a recommendation for dinner and the restaurant was extraordinary.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    Great location and very kind staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    - it was not a negative, but keep in mind that the toilet and shower is directly connected to the room, so not much privacy

    + perfect location just few steps above the city centre + very kind and nicely dressed staff + parking available on the streets for free or in the hotel courtyard for a fee + nice chill out zone around the small pool + building is looking great, obviously after well done reconstruction, the room we had was a bit small, but we did not need more space just for one night + while we were waiting for the check-in, we were offered a glass of local sparkling wine Cava

    Stayed in September 2023

  • Reviewed: 24 September 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Premier Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing .

    Impeccable Hotel Boutique in a very residencial aerea near by the City Center and the see ... Modern Bed Rooms with beautiful facilities such as kettle with tea and coffee plus excellent cookies , fruit and water . Thank.you.so much Very clean,with flowers and parfum . Staff very kind and helpful ,I have often spoken with Paula that fave me some yogurt and,water and cookies ,as I arrived in Santander rather late . Excellent alternative to a classic Hotel ,with more service . To advice without any doubt . Thank you

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    Fantastic stay.
    • Leisure trip
    • Couple
    • Premier Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. All great.

    Great location. Within walking distance of the town. Secure parking. Staff were excellent. Welcome glass of cava on arrival, showed us and marked on the map places to visit, things to do and place to eat. Very helpful. We have visited Santander once before and stayed else where, but will always use this hotel on future visits.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect, absolutely clean and new. Great location. Beds were new and comfortable.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    10
    I love this place!!!!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The staff are exceptional. The room is superior. Super clean, super functional, fantastic location. I would stay here over and over again.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing . Would recommend staying at this hotel

    Very central location to main dining area of the city. Staff extremely helpful and friendly . Area felt safe and not noisy.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    nobody at desk the rest of day

    no breakfast, location fairly good

    Stayed in June 2023

  • Reviewed: 13 September 2023

    10
    Loved my stay at El Balcon
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    My room (Room 5) was a bit small, fine for me on my own but might be quite small for two. Honestly can't think of anything else I didn't love.

    Good location, clean and comfortable facilities, an absolutely beautiful pool, and outstanding hospitality from the staff (special commendation for Paola). I really enjoyed my stay here and would happily return.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Great place to visit for a short stay summer city break.
    • Leisure trip
    • Couple
    • Premier Double Room
    • Stayed 4 nights

    Too many hills in Santander!

    Exceptional welcome from Paula. Lovely room, good air conditioning. Beautiful street. Great boutique look.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    Perfect oasis in a quite area
    • Leisure trip
    • Solo traveller
    • Premier Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable room with great facilities. New local snacks and coffee every day. Very friendly team. Very quite and calm, perfect place to relax and explore the city/area. In general a great experience.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Staff were so helpful and the location was easy to access to the center and the beach

    Stayed in September 2023

Showing 76 – 100

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