excellent staff and location. helpful and attentive to travelers

Stayed in May 2022

everything was perfect!!

Stayed in April 2022

Breakfast was not restful with lots of loud talking/shouting by staff. Otherwise very good.

Excellent location, modern, clean and ideal location.

Stayed in April 2022

Host really tried hard at breakfast offering everyone pastries and inviting us to see the underground catacombs.

Stayed in January 2022

Great location, friendly staff, great breakfast

Stayed in March 2022

There is parking fairly nearby, free overnight, but one has to climb the beautiful Mudejar steps or walk up a steep road. But it only takes 5 mins if that. Just can be tiring if heavy suitcase so, prepare overnight bag if this is your situation.

Our 2nd stay at El Mudayyan, this time in a smaller room. Still excellent, on a par with far more expensive hotels. Only reason not 10 was a small problem with the lighting that was later fixed. Delightful staff. Very good buffet breakfast. Excellent location for old town. Small cafe downstairs. Amazing value for money.

Stayed in March 2022

It’s a shame there is no car park but we understand why as the hotel is in the town.

This is a lovely hotel in a lovely location

Stayed in March 2022

Great location. Lovely renovated building. Breakfast a good plus. Staff wonderful!

Stayed in March 2022

All perfect.

Very clean hotel and helpful staff. We could stay in the attic, which was just great with a perfect view and very spacious. Location is great, right in the middle of the center. Parking is free and close by at the station.

Stayed in February 2022

WiFi was horrible, it kept on freezing. Although the stuff was helpful and polite as I mentioned, not everyone was speaking English.

Great location, very clean hotel. The stuff was helpful and very polite.

Stayed in February 2022

It looks a little rundown but nothing gross or unpleasent

Excellent location a Free parking 300 mts from the hotel very friendly staff and they have a pretty interesting cave-museum in-house found in a renovation.

Stayed in January 2022

The Mum & daughter team along with their team went above & beyond to help guests. We highly recommend this hotel which is a great location and provides a delicious breakfast.

Stayed in January 2022

Parking distance wasn´t so clear. Not an issue for me, but could be with mobility issues. About 6 minute walk, albeit flat. Parking Gloriette

Covid times. Side street view, room 103, parking a short distance away 16 euros a day but were able to unload outside. Staff friendly, buffet breakfast excellent, internet good. Comfortable beds and shower pressure with hot water fabulous. Teruel is small so a day and a night would be enough. Main squares offer food and drink options within a few minutes. Note, the city is high, nearly 1000 m, so quite cold in January. Take warm things for evening wander

Stayed in January 2022

The hotel lies in the centre, thus our room was a little bit noisy. Also the door could be isolated better. The bed could be more comfortable and the room in general could be more clean. That's it. Our stay was very nice generally speaking.

I had the feeling that the stuff really tried their best to run the hotel and they liked what they did. All the stuff we met were nice and very helpful all the time. The hotel lies in the center of the city, a few minutes by feet to most of the sights. Maybe two minutes to the central square, 2 minutes to the cathedral, 2 minutes to the mausoleum of the lovers (Amantes de Teruel)... From the location I would say it is perfect. The room in which we stayed was equipped simple, without much comfort. For some days it was perfect for us. The highlight of the hotel is the tunnel to the church what they found when they constructed or refurnished the hotel. It is worth a visit for all people who are not afraid from tiny spaces. The hotel manager was very kind and showed us the tunnel.

Stayed in December 2021

nothing

Location

Stayed in November 2021

I didn't like to drive in theopposite direction in the street and leave the car in the middle of the street to bring the luggage otherwise was a long walk with it.

Location was amazing. the room was spacious and comfortable.

Stayed in October 2021

Nothing - it was perfect

Excellent location, spotlessly clean. Family run hotel with wonderful accomodating staff - always friendly and helpful and went over and above to make us feel welcome. Room was perfect, breakfast was delicious with fresh food and good variety on continental foods. Can't fault this wonderful little hotel in the heart of Old Teruel! Thank you. Xx

Stayed in November 2021

No in room safe but is small hotel.

Location The best close to main attractions and train station Underground tunnels medieval time free visit Mudejar decor Big and comfortable room. Wifi OK Helpful staff

Stayed in November 2021

No car parking

Center of the tourist area

Stayed in November 2021

The shower was broken (lying on the floor) and most of the electric sockets in my room didn’t work. In fact everything electrical looked decidedly dodgy!There is little or no soundproofing… I could hear every word of a telephone conversation in the next room. The room really does need to be overhauled - some furniture is falling apart, bedside light is about to collapse, walls are badly marked. A deep clean wouldn’t go a miss!

Excellent location just a few minutes walk to the centre of the historic old town. Great front desk staff - very personable, professional and efficient. The hotel represents exceptional value for money. Happy to store my bicycle in their downstairs office overnight. Despite all my issues with this hotel I like it - it is quite different, has a great atmosphere and I would stay again. My room was decked out in fairy lights!!

Stayed in November 2021

Excellent location. Lovely room. Great breakfast. Very covid safe.

Stayed in October 2021

Breakfast as described

Breakfast was a bit of a let down, we decided to have breakfast at the hotel and were aware of the good reviews but it did not match our expectations. Understaffed and the one person on duty was under pressure, food items had run out and not replaced and in general breakfast was chaotic, we left and went elsewhere.

Stayed in October 2021

breakfast very poor though staff most helpful

lovely staff, very clean and comfortable

Stayed in October 2021

This is an old hotel which has been refurbished to a high standard. It offers excellent value for money, including the breakfasts. The hotel offers a free guided tour of the medieval tunnels in its basement - definitely worth doing.

Some staff were friendlier than others.

Stayed in October 2021