Nothing

Amazing view and room

Stayed in April 2024

Sadly not many gluten free options at the buffets.

Breakfast and dinner buffet choices were extremley good, plenty of options. The staff all exceeded with the customer service and were very friendly and couteous. The rooms were very well presented and very clean. The pool terrace was laid out so it was never overcrowded.

Stayed in April 2024

We don't have anything negative to say about the hotel.

Location was great a small walk into Palma Novia which we knew about. The staff were very helpful, giving us tips for our trip into Palma, they were pleasant to deal with. The breakfast had a great selection to suit everyone. The staff at the Restaurant The Bow were very friendly the night we eat there. Overall we had a great stay, we will return

Stayed in April 2024

Beautiful hotel, staff were so lovely

Stayed in April 2024

Pool is freezing

Clean, good location, friendly staff, nice rooms, great breakfast

Stayed in April 2024

The pool was too cold for us to enjoy, but we sun bathed next to it all weekend. :)

Everything was fabulous. The hotel is just gorgeous, so clean and really calm. We would've been happy to not even venture outside of the hotel during our stay because even though it wasn't super hot, sitting by the pool in the sun was just the perfect temperature. The food was really good too and a great price. Breakfast and dinner buffets are massive.

Stayed in April 2024

Some people

Caring for customers comfort

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

I loved everything!

Perfect

Stayed in April 2024

Air conditioning in the rooms should be turned on with temperature outside…not by calendar date …stayed in 3 hotels in Mallorca with exactly the same issue…Mallorca gets HOT before the 1st of May

Beautiful views .::great breakfast…lovely rooms

Stayed in March 2024

There’s not much to not like.

Perfect location with fabulous views

Stayed in April 2024

No room service

The Aesthetic. The views were mesmerising

Stayed in April 2024

N/A

The property was very clean! The staff were very warm & helpful. The hotel restaurants also offered a good variety of food. The location is just perfect if you want to go to Magaluf or tour palmanova. Close to the bus stop bringing you to Palma city aswell.

Stayed in March 2024

The air conditioner in the room is still in Winter mode so the rooms were very warm. It was so warm I could not sleep properly with the heat. Even with the window open, it was still too warm. I hope to return in the future but only when the air conditioner is working.

The location was absolutely stunning. So relaxing. The breakfast was beautiful, lots of selection. The rooms are very modern and clean.

Stayed in April 2024

No room service for ordering food, no amenities (just a shower gel and hairdryer).

The staff were very friendly and nice, the food is to die for (my recommendation is churros with Nutella 😋), the view and location are indescribably beautiful.

Stayed in March 2024

Nothing to report

Beautiful resort! Immaculately clean, and the staff very welcoming. Food was excellent along with sea view room. Great value for money and exceeded our expectations. We took a well needed rest and came away refreshed. I would wholeheartedly recommend this hotel, in a great location and look forward to visiting again. Well done Elba!

Stayed in March 2024

The aircon system was not working.

View and the staff

Stayed in March 2024

Here are a view points I feel need improving: - The water at breakfast (Drinking water, coffee machine, Tea-Water) was tapwater and tasted awful, full of chlorine. - coffee at breakfast from the machine is not good - The Wellness area is much too expensive for what you get (€15 for 1h), which includes 1 sauna, 1 Turkish bath (basically a much too cold steam room) and 1 pool with a small jacuzzi. The water wasn't very warm. Would not recommend using the wellness area. - The room-doors are not very soundproof. You can hear everything going on in the hallway. - There is no door to close to the on-suite bathroom/toilet.

Absolutely amazing view, friendly staff, great food, clean hotel. We will definitely be coming again!

Stayed in March 2024

Would of liked to pay in cash, just my preferred method of payment.

We loved the food,so much choice and a lovely dining room. The views were stunning!

Stayed in March 2024

beautiful hotel clean and bright

Stayed in March 2024

I didn't like that the walls are very thin and you can hear even the smallest sound from the next room. We could even hear the normal conversation of the married couple in the room next to us.The second thing we consider is the lack of a brush for cleaning the toilet salt.It is very unpleasant when you enter behind anyone and you find dirty toilet salt.Very unusual that such a small but very important thing is missing in such a modern hotel.And one more minus, there is no room service during the night. If you are hungry after half past ten at night there is nothing to eat or order.Very unusual.We had to order food delivery outside the hotel. I don't consider this a big drawback, I just want to help future guests

The room is large, the balcony is large with two deckchairs where you can sunbathe.The bathroom and toilet are separate, which is very practical.The food was fresh and varied.The staff at the reception and in the restaurant were very friendly.The pools are fantastic.We were there at the beginning of March and we were able to swim in the pool on the roof, which is heated by the polar light.Every morning we had fresh peslikira.apart from a few minor complaints, I still highly recommend this hotel.The view is fantastic.Breakfast with a view of the ocean and the game of seagulls is beautiful. The hotel is huge.Very nicely designed and arranged.You can make many beautiful photos. There is a dress code for visiting the restaurant.Two outdoor pools and one indoor pool. Comfortable sunbeds.The view of the ocean is fantastic both in the morning and in the evening.

Stayed in March 2024

The room was kinda small but beautiful , also there is no Halal food so i don’t have enough choice

Excellent vue and great staff, they were kind and helped us, the property was clean, quite and wonderful

Stayed in March 2024

The washroom facilities. It would have been better with a basin inside the bathroom. Felt a little uncomfortable. Also water bottles should normally be complementary.

The breakfast was great, lots of options and amazing view from the hotel. Staff especially Luca was really helpful and jolly. The place overall was calm and quiet.

Stayed in February 2024

there is nothing to complain

breakfast and dinner was excellent but the staff maked it brilliant

Stayed in February 2024