the staff didn’t look under their Booking.com account to see that I had already paid a percentage of the bill to reserve the spot and they were only supposed to charge me for remaining balance but instead they charge d me the full amount. they looked under their own personal system and of course it didn’t show what I already paid. You must insist that they log in into their Booking.com/hostelworld account to see full details.

Stayed in March 2022

sharing mg room

the staff . especially one girl that has kids. very friendly

Stayed in April 2022

Cleanliness

Location

Stayed in April 2022

Street noise, street lights shone through curtains.

24hr reception and close to train station

Stayed in April 2022

Not everybody at reception is willing to help Room did not seem finished

check in Good location Bla

Stayed in February 2022

Shower??

Stayed in February 2022

Very small room. Room needs refurbishment

Location is perfect for city, bars and restaurants

Stayed in February 2022

nothing

Great location. Everything was pretty good.

Stayed in December 2021

It's so hard right now due to Covid. Having to stay in a full room with sneezing and coughing guests not great. Mask wearing not great Really should be following guidelines. Not thinking about safety. I was in a 6 bed dorm..... really should have only been 3 beds used.... especially these days.

Staff was great. Location close to everything.

Stayed in January 2022

The bathroom in the room is dirty with a lot of moll on the walls. Also the drain was clogged so when you take a shower the room will overflow with water.

It's a OK hostel to stay in. The hostes are nice. Liked that there were electric plugs on the bed and your own night light. Also that there is an hot shower and toilet in the room. The location in Soho was nice.

Stayed in January 2022

Bathroom was filthy.

Location, staff

Stayed in November 2021

the place looked bigger and nicer on the pictures

was only one night to catch an early flight. was fine but not as nice as on the the photos Late checkin was possible

Stayed in November 2021

Toilet smelled bad and the tiled shower plate is not a good call, a lot of water went into the room.

It's in a really good location and the staff is great.

Stayed in December 2021

Noisy night. Stains in bed sheets. Needs maintenance, cold water in shared shower

Location. Staff

Stayed in December 2021

The staff where very polite and helpful There was breakfast tea and coffee provided in in the morning but i didn't have a chance to have it as I had to leave early

I only stayed here for one night but it was comfortable

Stayed in December 2021

The kitchen is really small and the cleaning could be better

Very close to the station. They gave me a better room than I booked

Stayed in December 2021

pelin cutre, incluso para un hostel

Stayed in December 2021

Book in the room for 4 people and I was in the room for 6. Toilet in the rooms is really awful. The light and the noise is possible to be hear in all the room. The window open in the street. No separator/curtain in the bed.

Position, stuff and the common area.

Stayed in November 2021

I arrived last minut due to loosing my plane and the guy at the reception was rude and dissmisive. I was reluctant to give my passport for key deposit and he said: "There are other Hostels there" How rude and not so welcome!! If was not so late I would leave! A bit of calm and gentel aproche would be better.

Location was good and bed clean with bedding ect

Stayed in November 2021

Wifi connexion is not working in the room..I had to go to the hall for the wifi The blanket are small..you can either cover your head or you feet..or you can fold yourself to cover all of you your body

Very good location at the city center..and next to the bus stop for the airport..good and cheap breakfast

Stayed in November 2021

It was full throughout my stay and therefore was a bit noisy. The beds are just ok. Cleanliness needs improvement as well.

I was assigned an upper bunk bed and the design of the bunk bed was such that It was difficult to climb. As for the hostel, it's massive and huge. It was full throughout my stay and therefore can be noisy. However, the location is ideal.

Stayed in August 2021

Probably my 8th time staying at this place but I'm not sure i will return. The room i was given was not the one that I reserved. When the guy on reception was challenged about this I was told that the hostel was full and that I couldn't have the one I had paid for (a look around and a quick check of booking.com showed that clearly wasn't the case), but they continued to try and lie. After 30 minutes of me trying to get them to correct the situation and me trying to find another place to stay, another member of staff arrived and explained that the room was actually going to be renovated the following day so I couldn't be offered it. After some debate it was decided that I could stay in the room that I had paid for. When I arrived in the room there were also two other guests already staying there, so I'm unsure why they were preventing me from doing so. Basically there was a lot of unnecessary drama (at 2330) for them selling something that they "apparently" didn't, but DID have. In the morning workmen let themselves into the (female) room at 10am - check out is at 11am, so I'm not sure why this happened. Long story short, why advertise something as available, let people pay for it and THEN say that it's not?? Had I known i would have very happily reserved a different hostel. The overall service wasn't great at all. Another guest was also dealing with an issue when i arrived and the attitude of the receptionist was the same with her, kind of like "I can't help you. Not my problem". The kitchen wasn't clean. The fridge was old and dirty. The bed only had a thin sheet as a cover and so it was extremely cold and impossible to sleep. I would imagine that some of the issues with this place are down to it going through a continuous renovation (I was there years ago and it was happening then but in a different part of the building).

Distance from the Metro station. Cleaning staff are very friendly and helpful.

Stayed in October 2021

I am not sure what has exactly happened to Malaga in the recent times. Seems like prices have gone up like crazy. As a Spaniard myself, I was shocked with the prices for accommodation when I peeked at Booking. Paying 20€ for a hostel bed seemed to be like a bad joke. Specially when less than seven years ago same thing cost me 8. But OK, prices went up for some reason. But if I pay this, at least I expect a certain comfort. Well, this wasn't the case. The best was quite shabby and uncomfortable, always wanking as I made any move. The room was loaded with too many beds and people were therefore annoying each other as there wasn't enough room (or, at least, they could install some curtains to at least preserve privacy, but they have nothing of this). The bathroom wasn't that clean. There was some oxide at the shower plate. The shower itself was also quite shabby itself. Not what I would have wished. But yeah, it seems it doesn't matter in Malaga anymore what quality you offer, at least within this price range. Tourists are rising prices too much. Meanwhile, in cities that are much nicer to visit (imo) like Budapest, for less than this price you get much better hostels with all facilities in perfect conditions, private cabins or at least curtains, and a more sane distribution of beds. I hope the Malaga bubble will soon burst, because I think next time I will just take some night bus or shared car ride, since prices have gone way too over the roof in this city

Location and staff are the best assets of this hostel. It is quite convenient when you come for example from the airport, your nearly don't need to walk at all to get here. And the staff is very friendly and helpful. The common area facilities are also OK and working properly.

Stayed in October 2021

Run down rooms/apartment, very uncomfortable beds, didn't feel clean

Location was fantastic

Stayed in October 2021

Mattress uncomfortable, dirty toilet and no toilet paper on it for the whole night

Location is good

Stayed in October 2021