Sevilla, 3, Centro, 28014 Madrid, Spain
#1 of 441 hotels in Madrid
Guests' ChoiceBased on 244 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.6
Staff
9.6
Value for money
8.6
Free WiFi
9.6
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End of dialog contentReviewed: 23 May 2024
Maria
CanadaExcellent location , comfortable rooms , great facilities and excellent staff
Stayed in April 2024
Reviewed: 3 May 2024
Mariam
JordanThe food
The location and the service
Stayed in March 2024
Reviewed: 20 April 2024
Hayofa
Kuwait.
Competent staff. Special thank to Alex from the reception team; she was very friendly and gave an a amzing welcome energy.
Stayed in April 2024
Reviewed: 6 April 2024
Lombardo
ColombiaThe breakfast
Everything but the breakfast.
Stayed in April 2024
Reviewed: 2 April 2024
Tom
United KingdomNothing
Great location, great breakfast, the other restaurants were also excellent. 15 minutes walk to all of the main sights. Super beautiful building.
Stayed in April 2024
Reviewed: 26 March 2024
Louay
KuwaitNothing
The menu varieties, quality, cleanness. Location of the hotel is amazing. Hospitality is outrageous. Room size just perfect.
Stayed in February 2024
Reviewed: 18 March 2024
Andrei
RomaniaExcellent breakfast, all the proposed selection tasted fantastic. Very attentive personnel for room service, multiple visits during the day for the guest comfort. Hotel location is excellent, within walking distance to many attractive destinations in Madrid (museums, parks, architecture, shopping).
Stayed in March 2024
Reviewed: 16 March 2024
Hackney
MonacoNothing
Beautiful hotel in excellent central location Perfect staff
Stayed in March 2024
Reviewed: 15 February 2024
Jonathan
IsraelWe took the four seasons suite for some reason breakfest is not included, would expect that and those rates and that high level we would have it included In addition thought our room was excellent in quality but all windows we higher them us so we could not really look outside
The bath room had heated floors that were excellent like a Spa and a huge tub
Stayed in February 2024
Reviewed: 26 January 2024
Dominik
CroatiaEverything was awesome, but staff is the star of this hotel!!
Stayed in January 2024
Reviewed: 22 January 2024
Abdullah
KuwaitThe reception counter was small. If someone waited line would block the corridor
Generally everyone everything was exceptional
Stayed in January 2024
Reviewed: 7 January 2024
Cassius
United KingdomThere was not anything that I didn’t like about this place honestly
Every it was perfect super comfy could leave anything in the room and it would be still there when you got back the cleaners super super trust worthy people and was a excellent hotel
Stayed in January 2024
Reviewed: 1 January 2024
Yasmine
MoroccoNothing
Everything
Stayed in December 2023
Reviewed: 27 December 2023
Alaa
United Arab EmiratesWelcome was excellent - Loïc did a great job.
Stayed in December 2023
Reviewed: 23 December 2023
Pauline
QatarEverything was beautiful,The driver who picked us from the airport was so friendly.All the hotel staff were amazing.
Stayed in December 2023
Reviewed: 16 December 2023
Maria
PortugalThe location very crowded and very touristy. We had a difficult time pulling up to valet our car the first time for it wasn't clear where to leave it since there was traffic and cars everywhere.
The hotel was beautiful and staff incredibly kind and helpful. The rooms were nice and spacious and the room service exceptional!!
Stayed in December 2023
Reviewed: 9 December 2023
Claudia
NorwayExcelente hotel
Stayed in November 2023
Reviewed: 7 December 2023
Danielle
IsraelThe lobby is small and a little crowded. I think in summer it could be nice to sit on the top floor.
The location is great, maybe too good. This is the time of year before Christmas and everybody is walking the streets of Madrid day and night. The hotel is near Puerta del Sol, a walking distance from the museums and Chueca neighborhood./Breakfast is good, so as the staff. Raul and the rest of the team at the concierge were exceptionally friendly and helpful.
Stayed in December 2023
Reviewed: 27 November 2023
Ismail
TurkeyNothing
Concierge service and all stuff
Stayed in November 2023
Reviewed: 25 November 2023
Hisham
KuwaitNothing
The room was spacious and cleaned at least two times a day, very near to the centre and everything thing is close to reasurants, shops and cafes. All the staff were helpful and friendly and recommended to us places to visit and always offered help. The reasurant at the 7th floor was excellent and the staff were great specially Alexander 👌 his service was excellent and helped us and was very professional.
Stayed in November 2023
Reviewed: 15 November 2023
Michaela
United KingdomFull of older people, but I guess it’s normal for four season
Beautiful hotel, super central location in the centre of buzzing Madrid, walking distance to everywhere. Very helpful, friendly staff, I loved staying there and definitely will be back !!
Stayed in September 2023
Reviewed: 13 November 2023
Jose
United StatesEverything
Stayed in November 2023
Reviewed: 7 November 2023
Santiago
ColombiaAbsolutely Wonderful hotel in every way ! The concierge service is superb ( helping from transportation, to restaurant reservations, tickets for football match ) Amazing! The hotel is beautiful. Great location !
Stayed in November 2023
Reviewed: 2 November 2023
Stephen
CanadaThe restaurant food was not so good and expensive.
The location, the services, the room was clean and quiet.
Stayed in October 2023
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