Roma, 4, 03503 Benidorm, Spain
#88 of 130 hotels in Benidorm
Guests' ChoiceBased on 180 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
8.2
Facilities
8.1
Staff
8.9
Value for money
8.3
Free WiFi
7.5
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End of dialog contentReviewed: 27 February 2024
Janice
SpainWalls of rooms very thin we could here every word fron next to us
Food was lovely staff great location good
Stayed in January 2024
Reviewed: 13 February 2024
Kevan
United KingdomBuffet breakfast was poor , plenty of choice but food not hot , would not fry eggs fresh
Staff friendly and helpful
Stayed in February 2024
Reviewed: 10 February 2024
Radford
United KingdomAll good
Food excellent
Stayed in February 2024
Reviewed: 7 January 2024
Helen
United KingdomThe 2 lifts are very small. 2 people with 2 cases is all they can hold. However, it wasn't a problem out of season in January.
Our room was very clean with a lovely comfy bed. There was a very wide variety of food. Breakfast every morning included English sausages, baked beans and eggs. Over our 5 days we were served roast chicken, grilled chicken, braised beef, grilled pork, pork chops, paella, meatballs, king prawns, a variety of fish and a good choice of potatoes, veg and salad. Everything we ate was very nice. The desserts were pretty standard, various cakes, yogurts and fresh melon and pineapple slices were served every lunch and evening. Drinks in the dining room were reasonably priced. We enjoyed our stay and would return.
Stayed in January 2024
Reviewed: 27 December 2023
Shaun
United KingdomFood was quite average with the exception of Christmas Day gala dinner which was excellent
Good location staff fantastic hotel very clean with good facilities.
Stayed in December 2023
Reviewed: 14 December 2023
Marie
New ZealandBacon could have been cooked more at breakfast. People with children above us were noisy late at night.
Breakfast
Stayed in December 2023
Reviewed: 12 December 2023
Penny
United KingdomNice hotel, staff were all lovely and very helpful. Facilities were good, the rooms had large balconies and the TV in the room had some english channels to watch. Breakfast had lots of choice as its buffet style. We used the car park which is located in another hotel which was only 2 minutes away but not a problem at all.
Stayed in December 2023
Reviewed: 8 December 2023
Gwt1961
SpainNoise from room above / slamming doors
Location
Stayed in November 2023
Reviewed: 22 November 2023
Liz
United Kingdombreakfast was nice but could of been improved with nicer quality meat products and hotter. Still perfectly fine. It was up a hill which some people may not prefer Could be a better wine selection, but again it was ok
Hotel room were cleaned everyday, fresh towels provided. Hotel was a little out of the way for main bars and strip so would suit people who like that. There are plenty of shops and restaurants local to the hotel.
Stayed in November 2023
Reviewed: 21 November 2023
Gerald
United KingdomThere was nothing I didn't like. All the basics were done very well
Convenient location, clean, friendly staff, and quiet at night so you can sleep
Stayed in November 2023
Reviewed: 14 November 2023
Lindsey
United KingdomThere was nothing really to complain about
The property was clean and had everything we needed. Price was very good value for money snd staff very helpful
Stayed in November 2023
Reviewed: 14 November 2023
Patricia
SpainWe were B@B so I can only comment on the breakfast, which was cold every morning, the fried eggs were curing at the ends and the yolks were hard, tinned fruit is not what I expected. The toilet paper was very thin meaning that you used more. The entertainment at night was awful.
The staff were very helpful, the rooms are cleaned daily, the hotel is in a great location not too far from the beach and near the shops and bars. There are two pools at the hotel one that is in sun the other in shade which is fabulous for the summer heat. The water pressure was fantastic.
Stayed in November 2023
Reviewed: 12 November 2023
Karen
SpainSmoke alarm going off at 6.30am but no call to explain error. Car parking not accessible at times thru hotel. Bathroom very tired and insufficient lighting for makeup. Twin beds pushed together not double bed and bedding.
Breakfast very good. Staff very helpful.
Stayed in November 2023
Reviewed: 5 November 2023
Michelle
United KingdomThe cost of the upgrade to all inclusive for 3 days.
Location comfortable
Stayed in October 2023
Reviewed: 5 November 2023
Margaret
United KingdomCoffee awful. Orange juice tasted awful and artificial( was it made from powder?) Cooked food poor quality, been kept warm too long
Breakfast fruit, yogurts, croissants. Freshly fried eggs ok
Stayed in October 2023
Reviewed: 31 October 2023
Pearl
SpainReally don't know where they found the coffee it was not drinkable and the juice was no better. Jam was like sauce. But plenty of choice normal type buffet breakfast
Very clean nicely decorated. The reception staff were very helpful we arrived with our friends and they asked if we would like to be on the same floor they put us next to each other which was lovely
Stayed in October 2023
Reviewed: 27 October 2023
Derek
United KingdomHotel took payment for our room twice which nearly sent our bank account overdrawn. Payment was taken twice on the Thursday we arrived and one payment was payed back into our account the following day, but this did not appear in our account u till the Monday evening we got home. Our holiday was therefore spoilt due to the stress of "hoping" the overpayment was payed back into our account. The hotel is more of a 3 star than a 4,food was OK but the presentation and serving dishes were very poor and quite often the food was cold.
Staff were very good, location good. Rooms spacious and clean
Stayed in October 2023
Reviewed: 7 October 2023
Neil
United KingdomThe lifts
Location and facilities
Stayed in October 2023
Reviewed: 19 September 2023
Stephen
United KingdomNo fridges or tea making equipment in the rooms
Cleanliness
Stayed in September 2023
Reviewed: 1 September 2023
James
United KingdomCost was high for non all inclusive in comparison
Helpful staff
Stayed in July 2023
Reviewed: 31 August 2023
Claire
United KingdomSnack bar could offer more variety
Lovely hotel, would stay again, rooms were comfy and clean, all meals were lovely and could always find something to eat, the BBQ on Fridays was really good. pool areas were clean.
Stayed in July 2023
Reviewed: 20 June 2023
Rothwell
United KingdomN/A
The hotel's pool offered a refreshing escape from the scorching sun, although its bar lacked the vibrant atmosphere and variety of drinks typically found in the region's renowned establishments. overall decent experience
Stayed in June 2023
Reviewed: 13 June 2023
Nicola
United KingdomAlthough the room refurbishments were lovely, we found the two chairs and high table inconvenient and pointless. Also, some draws would have been good to store smaller items
Food was amazing and hugely improved from 2 years ago. Staff were extremely friendly and helpful. Rooms had undergone refurbishment and were lovely. Plenty of sun beds and parasols.
Stayed in June 2023
Reviewed: 31 May 2023
Elizabeth
United KingdomWas not a problem for our group but a 10/15 min walk to the front so may be an issue for some who need to consider mobility.
Staff were great, hotel was very clean.
Stayed in May 2023
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