Toledo, 111, Centro, 28005 Madrid, Spain
#206 of 436 hotels in Madrid
Guests' ChoiceBased on 884 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
9.2
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 6 May 2024
Richard
United Statesshower didn't get real hot
location was better than expected, a 12 minute walk to Plaza Mayor. Excellent breakfast. Helpful staff who arranged a taxi to the airport.
Stayed in May 2024
Reviewed: 29 April 2024
Maria
United KingdomPool wasn’t open
Central, clean, comfortable
Stayed in April 2024
Reviewed: 28 April 2024
Donna
United StatesBetter explanation from staff of how and where to park for guests arriving by car.
The location was perfect with walkable access to shops, boutiques, restaurants and Plaza Mayor.
Stayed in April 2024
Reviewed: 26 April 2024
Yong
SingaporePrice is on the high side especially on the 20 April booking. If not because of my tour with Rabbie is stopping at your hotel. I would have book a different hotel. Also, drinking water only provided for the first day. This is low cost item and should be provided for guest convenience. Particularly, there is not kettle provided in the room, which is a big negative.
The front desk staff on 5 Apr was very nice. He help us to order a packed breakfas because our tour need to leave early the next morning.
Stayed in April 2024
Reviewed: 22 April 2024
Rodrigo
ChileGood Location, room and breakfast
Stayed in April 2024
Reviewed: 9 April 2024
Yong
SingaporeNo kettle provided in the room is very inconvenience. We ended have to Purchase a kettle for our stay. Very disappointed. The fridge was not working during the entire period of our stay. Was informed that there is no technician covering the Weekend.
The front desk staff (a gentleman) was very friendly and helpful. He offered us packed breakfast as we have to leave early the first morning for our day tour. Breakfast was very good.
Stayed in April 2024
Reviewed: 3 April 2024
Yesenia
United KingdomI understand it was winter but I would have loved to go to the swimming pool.
Amazing location and staff. We will keep going back.
Stayed in February 2024
Reviewed: 2 April 2024
Mark
Maltanothing
The hotel is quite centrally located, with the Metro Station being a 2-minute walk away. We were a family of four, and the room was really spacious. The breakfast was excellent, with a fair choice of options.
Stayed in April 2024
Reviewed: 2 April 2024
Meilute
LithuaniaI do not have any negatives.
The location is perfect. The staff is very helpful, polite. A special thank you to Laura, she was very helpful for us.
Stayed in March 2024
Reviewed: 26 March 2024
Ellen
BelgiumGreat location in the heart of La Latina, nice room and clean bathroom, excellent breakfast buffet and very friendly and helpfull staff
Stayed in March 2024
Reviewed: 20 March 2024
Karen
United KingdomSoundproofing in rooms wasn’t great, partly due to the flooding, you could hear people above clomping around in heels.
Convenient to nice restaurants, places of interest and the Metro
Stayed in March 2024
Reviewed: 20 March 2024
Julia
United KingdomLack of complimentary water and biscuits after day 1
Location cleanliness comfortable beds
Stayed in March 2024
Reviewed: 18 March 2024
Helen
United KingdomNothing
Location was excellent. Very clean rooms.
Stayed in March 2024
Reviewed: 11 March 2024
Adnan
United KingdomVery clean, very good breakfast. Good location too.
Stayed in March 2024
Reviewed: 4 March 2024
Heather
United KingdomGreat staff, very comfortable and clean
Stayed in February 2024
Reviewed: 22 February 2024
Carla
Peruroom very clean, bed confortable. staff was really nice. Hotel location perfect! it was a relaxing stay.
Stayed in February 2024
Reviewed: 20 February 2024
Andrew
United KingdomNothing but if the hot tub was working that would have been even better
Location was great. Breakfast was great. Bed very comfy
Stayed in February 2024
Reviewed: 14 February 2024
Patricia
CanadaThe room services card said a variety of pillows were available but when we asked we were told they were no longer available.
Everyone was friendly and the space was clean and spacious. Centrally located so we could walk everywhere.
Stayed in February 2024
Reviewed: 6 February 2024
Fraser
United KingdomNothing to dislike!
Central and very clean. Staff were professional and accommodating. Breakfast was very good with lots of choices.
Stayed in February 2024
Reviewed: 6 February 2024
Craig
United KingdomClean hotel very good food most friendly staff ever met they couldn’t do enough for you made our stay excellent
Stayed in February 2024
Reviewed: 3 February 2024
Gabriel
RomaniaEverything has been ok.
Comfort and facilities of the room, breakfast and location.
Stayed in February 2024
Reviewed: 2 February 2024
Liene
United KingdomUnfortunately I wasnt aware that the outdoor pool is only open during summer.
Clean property, nice rooms, good location.
Stayed in January 2024
Reviewed: 22 January 2024
Ke
GermanyI like the breakfast!! and staff are so nice!
Stayed in January 2024
Reviewed: 18 January 2024
Cristiano
United StatesBreakfast was pretty basic
Location and price
Stayed in December 2023
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