There is nothing to dislike. This hotel is really really good Interior view rooms a little dark but so so comfortable and well furnished

The hotel is so lovely. Modern interior. Funky touches Great location opposite Guggenheim surrounding area lots of cafes and restaurants Staff were just so helpful and friendly. Everyone from the chambermaids car valets reception etc. all were totally warm and welcoming

Stayed in May 2024

Superb location opposite Guggenheim and close to river walkway. Very comfortable bed.

Stayed in May 2024

top professionals and extremely friendly. Fantastic

Stayed in April 2024

Room was perhaps a bit dark with just one window but overall really don't have any complaints!

Superb staff - extremely friendly, helpful and accommodating. Great location within walking distance to everything and great views. Newly refreshed and well maintained hotel. Great lobby bar. Comfortable spacious room. Ended up staying in Bilbao twice and this hotel far surpassed another one nearby for the same price.

Stayed in May 2024

We had a room with an 'interior' view. Which meant no real view, and no outside window. Not the end of the world but I would avoid such rooms.

The friendliness and efficiency of all the staff. Outstanding. The upstairs dining room looking out over Bilbao and the Guggenheim was a joy

Stayed in May 2024

Rooftop bar was a bit slow.

Location is absolutely amazing. Concierge gave spot-on recommendations.

Stayed in May 2024

Our room was very dark with only a small window in the corridor to the bathroom. The window was covered in a blind and it overlooked the atrium. I like to breathe fresh air and have a bright room. This was definitely lacking.

The location Pleasant and helpful staff Very nice room .. except for issue below

Stayed in May 2024

Zero

Exceptional breakfast and the view was incomparable!

Stayed in May 2024

There was a big party in the rooftop lounge on May 16. It was noisy and the sound could be heard in our room via the central atrium. We would not recommend such events as they will lead to many complaints from occupants of interior facing rooms.

Decor was luxurious. The breakfast was delicious. The view at breakfast was magnificent. It had the feel of a luxury five star hotel.

Stayed in May 2024

Nothing

Beautiful art-filled hotel, wonderful staff, fabulous room and great breakfast at the rooftop restaurant. 12 out of 10! We will be back.

Stayed in May 2024

Nothing

The room was spacious and cleaned perfectly every day. The front desk staff and rooftop restaurant staff were terrific.

Stayed in May 2024

Inside room.

Localization and arquitecture. It is a nice hotel but the inside room is not so good.

Stayed in May 2024

Next time I will choose a room facing the museum and not the street

Great hotel,excellent location,extremely polite and helpful staff,amazing breakfast

Stayed in May 2024

Great location

Stayed in May 2024

A decent a la cart breakfast

Olio is an astoundingly excellent restaurant.

Stayed in May 2024

Nothing really

I loved it!! Great location, amazing staff, clean spacious room, loved it and loved Bilbao the nicest city in Spain

Stayed in May 2024

I enjoyed the location, the sauna, and morning breakfast. The hotel and staff were lovely.

Stayed in May 2024

Breakfast on the rooftop is lovely, but really overpriced. €32,00 per person!

Loved that the hotel is across the street from the Guggenheim! Loved the Room Service!

Stayed in April 2024

none

location, modern facilities great breakfast

Stayed in May 2024

Buffet breakfast was 35 Euros-way higher than any other buffet we had over 3 weeks in Spain. Went out nearby. Many good choices.

Directly across the street from Guggenheim Bilbao. Wonderful room. Restaurant was star quality. Concierge very helpful!

Stayed in May 2024

Expensive parking

Everything. Nice big room. Great shower. Excellent breakfast. Perfect location.

Stayed in May 2024

- Nothing :)

- The room was facing Guggenheim Museum (as we expected) which made my husband's birthday quite special. But it was never enough by itself. There were many other reasons which made the day. -The reception staff was very kind and welcoming. We were expecting a courier to the reception. They have taken the note and placed the package in the room whenever it is received. - The room amenities were high quality and refilled rapidly. Thank you for the fresh water, also for coffee & night chocolates. -Great thanks to the housekeeping! They were really good at what they are doing. Appreciated!🙏🏾 -The breakfast was nicely prepared with fresh & quality ingredients. -The breakfast service team was very welcoming & organized. They were making the breakfast experience smooth in every way. After omlette our service has been changed without even requesting, appreciated🙏🏾 -The building itself was simple and nicely decorated. -The location was good, the airport bus is passing by just few steps away from the hotel. -Last but not least "Thank you for the freshly cooked birthday cake. 🙏🏾"

Stayed in April 2024

Nothing

Extremely high quality

Stayed in April 2024

There was no breakfast included in the room rate and it was 32 euros per person to have this which is rather expensive for a breakfast. We did 'treat' ourselves on 2 days and the breakfast was very good but the remainder of the days we ate our breakfast locally

Location was exceptional, room clean and modern, staff very professional and friendly

Stayed in April 2024