Based on 103 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
8.1
Value for money
8.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Paul
United StatesThe room was cooler than I like and I didn't find the remote for the heater.
Location and the room. There was lots of windows and it was big.
Stayed in May 2024
Reviewed: 25 March 2024
Michael
GermanyVery nice location and room. My access card stopped working and the staff could help immediately via WhatsApp. Quiet & cosy. Restaurants and breakfast locations in walking range. The included bracelet for attractions is a nice bonus. Definitely worth a visit..
Stayed in March 2024
Reviewed: 15 December 2023
Myron
United StatesA little noisy at night,
Very friendly and helpful hostess met us on arrival, gave us a map, and advised on restaurants. We had the use of a kitchen and refrigerator. Excellent location in the heart of the city.
Stayed in October 2023
Reviewed: 11 December 2023
David
United StatesThe location in Jewish Quarter was close to the city center, but not as crowded. The room was large, modern, and clean.
Stayed in December 2023
Reviewed: 31 October 2023
Liliane
CanadaIt was noisy outside at night time. Park at Santo Tomé when staying there.
Location was excellent. Check-in was easy. No one was at reception but inquiries and concerns were addressed promptly via emails.
Stayed in October 2023
Reviewed: 27 October 2023
Michelle
IrelandStaff were amazing 👏
Stayed in September 2023
Reviewed: 27 October 2023
Claire
United KingdomPerfect location very clean and comfortable would recommend. Thanks for a lovely stay
Stayed in October 2023
Reviewed: 2 October 2023
Michelle
IrelandNothing. Just loved everything
Loved everything, so convenient. Staff were exceptional.
Stayed in September 2023
Reviewed: 26 September 2023
Wayne
AustraliaNot much. It is a good place. Maybe no concierge.
Clean and tidy. Good location
Stayed in September 2023
Reviewed: 23 September 2023
Hilary
United KingdomThere was no one on reception at any point, which seems to be happening more and more nowadays. We were given a room at the front of the building, which was incredibly loud on the Saturday night, but quieter on Sunday. The room size was adequate for a couple of nights.
Great location, comfortable room and lovely bathroom. Very nicely decorated and modern. Room cleaned every day. Easy to gain access to building. Lovely little café next door for breakfast!
Stayed in September 2023
Reviewed: 21 September 2023
Anne
AustraliaStaff were very nice to
Clean easy to access to everything
Stayed in September 2023
Reviewed: 2 September 2023
Chris
AustraliaIt needed a small bar fridge to keep drinks cool on the hot nights
Loved that we were right in the centre of everything.. the room was fabulous
Stayed in September 2023
Reviewed: 1 September 2023
Jenna
AustraliaLove this place! Amazing and helpful staff. Great inclusion of the tourist bracelet in your stay so you have access to tourist attractions in the city. Great street to stay on with great restaurants and local feel. I already miss this place so much!
Stayed in August 2023
Reviewed: 24 August 2023
Julian
SpainNothing
Very well presented room in an ideal location
Stayed in August 2023
Reviewed: 21 July 2023
Melis
TurkeyWe parked our car at safont free and walked to the hotel, this a long way to walk with hills and cobblestones. It could be hard with suitcases, we took a small bag with us. There is no parking inside oldtown walls, so parking is a problem.
We stayed one night in Toleda during our roadtrip from Madrid to Andalusia. Grecorooms was modern-decorated and very clean, location was very central, perfect spot for one night. Small comfortable rooms. Bathroom was enough. There were hair dryer, internet connection was fine. Easy remote check-in. My son loved gift cookies, thanks.
Stayed in May 2023
Reviewed: 11 July 2023
Philip
United Kingdomparking was an issue, quite expensive per day
modern and well equipped
Stayed in July 2023
Reviewed: 4 July 2023
Morel
South AfricaNo bathroom mat , no access to a fridge .
Great location, very clean , staff friendly. , nice lounge to have a snack and drink.
Stayed in July 2023
Reviewed: 26 May 2023
Peter
AustraliaVery clean, great location. Easy check in without staff.
Stayed in May 2023
Reviewed: 18 May 2023
Eric
United StatesLoved to location and the property. Close to everything and very comfortable.
Stayed in May 2023
Reviewed: 17 May 2023
Lisa
New ZealandTerrible checkin. My PIN number did not work. Luckily I was helped by a local who phoned and spoke Spanish for me. Took many attempts to get a correct code to enter the building.
Good location. Clean, comfortable.
Stayed in May 2023
Reviewed: 15 May 2023
Dan
United StatesGood location. Clean room. Comfortable beds. No staff, so no comment. Nice towels, plumbing all worked. It was good.
Stayed in May 2023
Reviewed: 9 May 2023
Denise
United KingdomStaff to check us in on arrival
Location, cleanliness, servicing of the room. Tourist bracelet
Stayed in May 2023
Reviewed: 25 April 2023
Aileen
United Stateswe never saw any staff
location
Stayed in April 2023
Reviewed: 14 April 2023
Azdruval
AustraliaN/A
Easy access, fantastic location
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content