Bizardia Plaza, 7, 20180 Oiartzun, Spain
#11 of 12 hotels in Oiartzun
Guests' ChoiceBased on 120 hotel reviews
6.8Cleanliness
7.1
Comfort
6.9
Location
7.8
Facilities
6.6
Staff
7.3
Value for money
6.9
Free WiFi
4.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Emma-jane
SpainLovely location in the countryside
Stayed in May 2024
Reviewed: 19 April 2024
A
EstoniaRainy weather.
All went well.
Stayed in March 2024
Reviewed: 26 February 2024
Steve
United KingdomSmelly reception area
Comfortable and quiet
Stayed in January 2024
Reviewed: 7 February 2024
Mar
NetherlandsNot really clean, dark and poor stuff
Not much
Stayed in December 2023
Reviewed: 23 December 2023
Robbie
United StatesWe couldn’t connect to the Internet.
Very quiet, slept well and a great shower.
Stayed in December 2023
Reviewed: 22 November 2023
Aline
United KingdomShame we didn’t notice before booking that restaurant was closed on Mondays
Good room price but bar prices very expensive - 20euros for 2 gin and tonics and a tinto!
Stayed in November 2023
Reviewed: 21 November 2023
Anthony
United KingdomSecure bike storage. Coffee and breakfast kindly provided early in the morning. Good value for an overnight stop. Many thanks
Stayed in November 2023
Reviewed: 22 October 2023
Robert
United KingdomI asked for an easy access room, I didn’t get it. The host didn’t speak English (i know I should speak Spanish but I don’t ) so he didn’t understand what I wanted. The wifi (only available in the lobby area) was next to useless (websurfing only and very very slow)and my phone had no service in that area. The place was clean but very tired.
The Hotel overall ok for the price in this location.
Stayed in October 2023
Reviewed: 27 September 2023
Stuart
United KingdomWiFi (bad), lack of phone signal
Location, comfort, good food, friendly. Beautiful surroundings.
Stayed in September 2023
Reviewed: 12 September 2023
Rio
IrelandOnly think missing from the bedroom was Air conditioning and it would improve the stay especially during very hot weather.
It was a very quaint little place tucked away at the foot of the mountain with a old traditional charm. A real family feel about the place.
Stayed in September 2023
Reviewed: 10 September 2023
L
NetherlandsNo air-conditioning and WiFi signal is so weak that there is no signal in the room.
Although the hotel furnitures are outdated, the hotel still looks boutique.
Stayed in September 2023
Reviewed: 29 August 2023
Peter
SpainPoor WIFI
Stayed in August 2023
Reviewed: 24 August 2023
Yasir
United Kingdomno left also no aircondinar/fan as its was very hot
location also available parking
Stayed in August 2023
Reviewed: 7 August 2023
Karen
United KingdomDidn’t have a lift
The room was clean with the added bonus of a balcony
Stayed in August 2023
Reviewed: 24 June 2023
Jana
SpainThe room was next to the parking lot. It didn´t have any courtains, so everyone could see in. When someone arrived at night, the lights shone straight into your room and in the morning when people were leaving at 6am and chatted outside, your sleep was over. The bathroom, especially the sink with toothpaste, seemed like it wasn´t cleaned for some time. I also agree with the thin walls, I could hear my neighbours like being in the same room with them.
The staff was very friendly and at your disposal. The food was really good and they allowed my dog in the "comedor". Sometimes it´s difficult when you travel alone with pet to have food inside, but they let me.
Stayed in June 2023
Reviewed: 22 June 2023
Anthony
United Kingdomnothing
fabulous old world charm, great Tapas, food and drink very inexpensive . pleasant staff.
Stayed in June 2023
Reviewed: 10 June 2023
Donna
United KingdomI would have appreciated help with luggage. My husband is disabled and struggles with stairs. I was left to help him and carry both our luggage up the stairs
There were signs that the hotel had once been very grand. The room was comfortable and the bathroom massive
Stayed in May 2023
Reviewed: 13 May 2023
Katri
EstoniaThe rooms were cold, nothing too bad, but there was no coziness.
Stayed in May 2023
Reviewed: 25 March 2023
Algirdas
LithuaniaVery spanish style.
Stayed in March 2023
Reviewed: 5 December 2022
Robert
United KingdomJust there was no kettle for a cuppa but coffee etc sold in the bar
Friendly staff and comfortable room with great heating although lacking kettle, quit off peak but I'm sure it gets busy.
Stayed in December 2022
Reviewed: 30 October 2022
Deborah
FranceThere was nothing to dislike.
lovely building. Good food. There was no problem having a dog.
Stayed in October 2022
Reviewed: 20 October 2022
Gustavo
Spaincouldn’t use internet
nice rural setting had a great dinner
Stayed in October 2022
Reviewed: 26 July 2022
Marc
BelgiumNo internet on the rooms
Nice rooms
Stayed in July 2022
Reviewed: 17 July 2022
Boris
United StatesGood
Stayed in July 2022
Bournemouth, UK
Venice, Italy
Fira, Greece
Trenčín, Slovakia
Kavarna, Bulgaria
Tresmeer, UK
Alvin, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content