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Reviews of Hapimag Resort Mas Nou

Carretera de Romanyà, s/n, 17250 Platja d'Aro, Spain

#54 of 175 hotels in Platja d'Aro

Guests' Choice

Review score

Based on 47 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 21 May 2024

    9.0
    Perfect place for a nice holiday
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 11 nights
    • Submitted via mobile

    There is no oven in the kitchen

    The resort is ideal for a calm retreat, secured environment for all. The swimming pool is very nice, the restaurant has a good buffet, the staff is really kind! I was there when the Aurora was visible, I made pictures from the tower!

    Stayed in May 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 8 nights
    • Submitted via mobile

    The waiters at breakfast and the main lady! Runs around so stressed! It’s shouldn’t be this! Even when we went to get drinks during the day it was a bother. A huge amount of dust in the room and floors were not clean! I had to request a vacuum cleaner. Bring your own pillow they are hit and miss. Walking to the indoor pool smell’s disgusting

    I love this property! It’s absolutely beautiful. The reception staff are friendly and helpful! The views are lovely!

    Stayed in April 2024

  • Reviewed: 23 July 2023

    9.0
    Great, nice, clean, pretty.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Quiet, great views, quick drive to the sea and cities. Place was clean and beautifull layout.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 5 nights
    • Submitted via mobile

    The apartment furniture and equipment seems to be really old and could get a refreshment.

    Really beautiful quite location in the mountain. extremely nice stuff!

    Stayed in June 2023

  • Reviewed: 2 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful surroundings. House was well equipped. Market was good.

    Stayed in May 2023

  • Reviewed: 10 April 2023

    8.0
    enjoyed
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 2 nights
    • Submitted via mobile

    sofa bed is so dirty

    location

    Stayed in April 2023

  • Reviewed: 10 October 2022

    8.0
    I would come back
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights

    No airco's in the roooms. We ware there in October but I can imagine that it might be hot during full summer!

    Personnel is very friendly and speaks a lot of languages Location is top, with great views on both mountains and see. Having the Golf D'aro in the areay was a nice surplus!

    Stayed in October 2022

  • Reviewed: 14 July 2022

    9.0
    Beautiful resort, friendly staff and very kid-friendly. We especially loved the pool and playground.
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 3 nights

    The beds were not very comfy, the rooms need updating

    Beautiful views, good restaurant by the pool, a lot of activities

    Stayed in July 2022

  • Reviewed: 8 May 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Great facilities, beautiful surroundings, very attentive staff. Top marks

    Stayed in May 2022

  • Reviewed: 9 November 2021

    9.0
    wonderful resort at wonderful location!
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 2 nights

    there is no washmachine in the room. Cooking facility is a bit too simple.

    the view, the location, the beautiful golf course beside and the good restaurant.

    Stayed in November 2021

  • Reviewed: 6 September 2021

    8.0
    Amazing location with a wonderful staff, very recomendable to go with Kids!
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 2 nights

    The apartments are a bit out dated but are well maintained.

    The place it great and the stuff is really nice! Amazing location and great pool!

    Stayed in August 2021

  • Reviewed: 20 August 2021

    9.0
    Great as usual. we came back there for the 3rd time.
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 6 nights

    Noisy neighbors

    resort by itself.

    Stayed in July 2021

  • Reviewed: 18 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 7 nights
    • Submitted via mobile

    Interior outdated not 4 star valuable

    Great view and quite place

    Stayed in August 2021

  • Reviewed: 24 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 7 nights
    • Submitted via mobile

    They again ask to pay for the parking even if using outdoor places. This was probably written somewhere on booking.com but we didn’t see it. It was written ‘tax de séjour included’ when booking but then we had to pay a touristic tax. Last but not least we had on our invoice Poolbar drinks … we didn’t have taken them and got reimbursed. No big deal in the above bug annoying.

    Overall like always… confortable, quiet, well equipped appartement and nice architecture. We also appreciated the attention of free drinks for our daughter’ birthday

    Stayed in July 2021

  • Reviewed: 25 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 4 nights
    • Submitted via mobile

    lack of air conditioning

    looks very homely. new dishes, a welcome basket in the room. everything is very cool.

    Stayed in July 2023

  • Reviewed: 5 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    every thing was great

    Stayed in June 2023

  • Reviewed: 3 May 2023

    5.0
    Regular
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Is a constructive comment. As a hotel with so much nice location and surroundings, i would say it needs to be refurnish or a little bit update. The rooms and the apartments are super old, really its about 40 years old. bathrooms and rooms are really bad light. the sofas really uncomfortable, and really needs to have a little bit of face wash up or facelift update. The cleaning is not the worst but as it is old, details like walls and floor should be taken care if it is a 4 star. In our apartment the cleaning was not good, we found a lot of spiderwebs on the walls, table and bed. Also walls with footprints. I was also surprise that it didn’t had Microwave or oven. Something funny is that they charge you a parking for day of 4€, when there is no other cars only to get there. charging this when there is no other way to get there and is not an area of commerce ia really weird And they also charge you the towels on the Swimming pool. if the service is 4 stars i think is too much given to this hotel / apartments. I honestly think that the apartments is good for family with children, but nevertheless it needs to be more clean and a little bit with care.

    The location is great and the surroundings too. Nature and birds sounds. Being on the golf course is amazing. really good location. also another good thing is the kitchen material and appliances. the Swimming pool is super nice

    Stayed in May 2023

  • Reviewed: 24 September 2022

    4.0
    I wouldn’t return to Happymag receptionist need re-training
    • Leisure trip
    • Couple
    • Familiar Apartment 4 people
    • Stayed 10 nights
    • Submitted via mobile

    We were giving a studio apartment up a steep hill on arrival, when we requested a ground/ patio level no stairs. We asked to move was told you have to wait (2 days) & at a charge of £60, we stayed packed as thought surely apartment available as it was very quiet. I meantime had a fall, badly cut knee & twisted ankle thanks happymag. The new apartment was good, it was what I had paid for in the first place, but a view of a tree and the furthest they could possibly give us away from the pool, shop & restaurant. The complex is very big. I feel it was done on purpose. Then on check out we were not only charged for meals we didn’t have. But charged 4Euros for parking not in the garage but by the exit in a bay (easier for me to walk to) unbelievable! I will not be returning.

    The apartment, pool, grounds and public areas were immaculate very well cared for.

    Stayed in September 2022

  • Reviewed: 23 September 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    La carretera

    Todo!! Superlimpio confortable

    Stayed in September 2022

  • Reviewed: 11 September 2022

    3.0
    The jungle
    • Leisure trip
    • Family with young children
    • Familiar Apartment 4 people
    • Stayed 2 nights
    • Submitted via mobile

    There are no rules in the swimming pool. If you are looking for a place to relax, it's not the best choice. (Lots of children making noise and playing into the water with balls and inflatables). There is no air conditioning in the rooms. You have to pay a fee for the parking among the total price of the room, which is already high. Awful service for the bar in the swimming pool area. It's a place to avoid if you are looking for a quiet place to relax.

    There is a kitchen and a living room.

    Stayed in July 2022

  • Reviewed: 23 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    pizza

    everything, especially fantastic views

    Stayed in July 2022

  • Reviewed: 28 May 2022

    10
    It was amazing to spent our holidays in Hapimag. For sure that we will back here!!
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect!

    Stayed in May 2022

  • Reviewed: 15 May 2022

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Despite calling reception twice, on a Sunday morning of all days, the cleaners at cerca 0800 were moving furniture in the apartment above waking us and our two children. 45 minutes later they were doing the same. The room smelled damp and musty on arrival. Do not recommend. Supposedly family friendly!

    Stayed in May 2022

  • Reviewed: 20 July 2021

    6.0
    lovely location, but kinda old furnished room with sofa beds only which was unexpected
    • Leisure trip
    • Couple
    • Studio
    • Stayed 5 nights

    there was no bed in our room, we had to link two sofa beds in order to get something that looked like a double bed. also the furniture was very old, 80's or even 70's at best... could use an upgrade.

    location and very nice staff, pool also looked nice but didn't use it. would've loved to play some golf but were busy doing other things, could imagine this being a blast. beautiful nature surrounding this place, do recommend it for these reasons. was also nice to play bar games like billiard

    Stayed in July 2021

Showing 1 – 25

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