1 Plaza del Callao 1 izquierda, Usera, 28013 Madrid, Spain
Based on 368 hostel reviews
5.7Cleanliness
6.5
Comfort
6.0
Location
8.9
Facilities
6.0
Staff
7.2
Value for money
7.1
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End of dialog contentReviewed: 22 May 2024
Jamal
AzerbaijanN/A
The attitude of the staff, cleanliness, renovated accommodation.
Stayed in May 2024
Reviewed: 9 May 2024
George-alin
RomaniaClean
Stayed in May 2024
Reviewed: 7 May 2024
Shannon
CanadaThere are no lockers and the bunks have air mattresses
It was very clean and the staff was friendly
Stayed in April 2024
Reviewed: 29 April 2024
Anastasialiuzzib
ItalyThe mattress was the inflatable one, very hard and quite uncomfortable. The kitchen is a bit small and there is no common space where to gather, so that the people end up being in the room mostly, disturbing other people who wants to sleep.
The place is very clean and the staff is welcoming. The overall first impression was very good.
Stayed in April 2024
Reviewed: 19 February 2024
Nikolay
BulgariaSo many things that were problem for me, first of all the staff doesn't speak english at all, which is the biggest problem. If you have a problem with the booking how I had, I am telling you it is gonna be very very hard to understand each other and solve the problem. The rooms do not have lockers so the safety is 0% for your personal belongings. Wi fi wasnt good. The staff were friendly, except the lady manager, I hope she smiles more in the future.
The location is great exactly on the centre ans you can walk everywhere without even using public transport, taxi or whatever. Metro station is 10 meters away. the toilets and bathrooms in the hostel are very clean.
Stayed in February 2024
Reviewed: 18 February 2024
Kimberlie
United Arab EmiratesVery awful bed. Hurts my back Smelly roommates
Location
Stayed in February 2024
Reviewed: 16 February 2024
Magdaléna
Czech RepublicIts a hostel, I got it, but I had an upper bed without connection to electricity, the matress was inflatable one, It was 8 beds in one room and I didn't even had curtain to close for some privacy.
I like stuff aproach, everyone was super nice.
Stayed in February 2024
Reviewed: 26 January 2024
Emin
United Kingdomvery uncomfortable inflatable beds. kitchen is small and not big enough for socializing.
walking distance to all actions and places. practical for short stays in the city center with small kitchen facilities.
Stayed in January 2024
Reviewed: 29 December 2023
Haixia
ChinaEven don’t have a living room. I don't even have a table to eat my food. There is only one table in the kitchen with four seats, and some talkative people are always sitting there. It's annoying. Safety is also a concern; a stranger from the street can just walk into the hostel and access all rooms, stealing everything. I only stayed one night, and I'm lucky I didn't lose anything.
The price. Good location, have a kitchen can use
Stayed in December 2023
Reviewed: 11 December 2023
Ana
SpainHonestly noisy beds, small showers but understandable based on the size of the apartment. Preferably have men and women bathrooms separated.
Warm water, kitchen which was clean and organised.
Stayed in December 2023
Reviewed: 29 November 2023
Graham
United KingdomNo lockers and some of the toilets very small
Location was excellent
Stayed in November 2023
Reviewed: 23 November 2023
Derrick
GermanyPractically no wifi and storage at the facility so be ware of this. However not the end of the world. Staff offered to store my valuables in their offices which I found a thoughtful workaround.
The staff, location and facilities were great! Staff were nice and friendly and offered to store valuables amidst the lack of regular lockers at the facility. Being right on Gran Via, one is mere metres away from numerous shops, cafes and restaurants and Callao metro stop is right next to the building. Facilities were clean and in good condition, a bang for one's buck really.
Stayed in November 2023
Reviewed: 15 November 2023
Jee
United KingdomThe bed is not comfortable to stay and noisy once someone turns sides to sides which awakens me.
Easy access to all public transport
Stayed in September 2023
Reviewed: 20 August 2023
Paolo
Italyi don’t know
the staff pay us the uber for another Hostel because they have some troubles
Stayed in August 2023
Reviewed: 3 August 2023
Beltran
United KingdomThe room was too small for 6 people, it was very noisy and we had to keep the window open during the night because the A/C that was promised did not work. The beds were inflatable mattresses which was so noisy and uncomfortable.
The location was good and well connected.
Stayed in July 2023
Reviewed: 15 July 2023
Frances
United KingdomThe hostel was very hard to find and the pictures online didn't help me to locate it. People had some very negative reviews and also the website said the hostel was closed for bookings. The rooms also didn't have any air conditioning so they were very hot and hard to get back into after about 9pm
The location was good with some very friendly people and good suggestions for restaurants and bars to hang out and meet new people.Very central with loads of touristy shops
Stayed in July 2023
Reviewed: 15 July 2023
Ben
Israelat night it's very noisy and the room are very small
the location is in the center, the staff were very nice
Stayed in June 2023
Reviewed: 22 May 2023
Carlo
Australiathe beds were inflatable mattress, very uncomfortable, we couldn’t sleep that night
Very clean
Stayed in May 2023
Reviewed: 9 May 2023
Olga
PolandOnly one bathroom in which people spent hours talking on the phone….
Location
Stayed in May 2023
Reviewed: 22 April 2023
Soma
IndiaThe bed is uncomfortable. Their is no private locker. One washroom is big the other two are too small. The hostel people doesn't like to communicate in English. Even they doesn't know basic English like potato oil etc. Very difficult to communicate
Cleanness and location
Stayed in April 2023
Reviewed: 18 April 2023
Silagan
SpainBunk beds were tight(keep banging my head on top bunkbed)..bathroo were small & tight.. common rooms were tight- uncomfortable always dark..it's always dim & staff keep asking g us to off lites..
No breakfast..
Stayed in April 2023
Reviewed: 15 April 2023
Silya
EcuadorThe only issue was that the mattress was inflatable. It was comfortable enough, but a little noisy when I moved, so not so relaxing for sleeping nearby others.
They were very friendly and helpful. It was resonably quiet at night (not a party hostel at least the night I was there), which I was grateful for. Great location
Stayed in April 2023
Reviewed: 13 April 2023
Looci
United KingdomThe facilities were lacking and the security doesn't exist - no lockers, room keys, not even a code for the entrance. Toilets very tiny. I think for the price it is all to be expected and despite these things, and the lack of any kind of vibes, I would still stay again because the price can't be beat!
Comfortable beds, clean, very cheap
Stayed in April 2023
Reviewed: 10 April 2023
Galya
BulgariaPerfect location exactly in the heart of Madrid. Cozy kitchen with laundry.Friendly staff
Stayed in April 2023
Reviewed: 6 April 2023
Acero
ColombiaThey don't have lockers. The photo in Booking doesn't correspond to reality.
Price, location and clean, lobby it's very nice and so quiet
Stayed in March 2023
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