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Reviews of Hostel Rio

1 Plaza del Callao 1 izquierda, Usera, 28013 Madrid, Spain

Review score

Based on 368 hostel reviews

5.7

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.0

  • Location

    8.9

  • Facilities

    6.0

  • Staff

    7.2

  • Value for money

    7.1

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Showing 1 – 25

  • Reviewed: 22 May 2024

    7.0
    2 nights
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    The attitude of the staff, cleanliness, renovated accommodation.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Good
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There are no lockers and the bunks have air mattresses

    It was very clean and the staff was friendly

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Perfect for a couple of nights
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress was the inflatable one, very hard and quite uncomfortable. The kitchen is a bit small and there is no common space where to gather, so that the people end up being in the room mostly, disturbing other people who wants to sleep.

    The place is very clean and the staff is welcoming. The overall first impression was very good.

    Stayed in April 2024

  • Reviewed: 19 February 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    So many things that were problem for me, first of all the staff doesn't speak english at all, which is the biggest problem. If you have a problem with the booking how I had, I am telling you it is gonna be very very hard to understand each other and solve the problem. The rooms do not have lockers so the safety is 0% for your personal belongings. Wi fi wasnt good. The staff were friendly, except the lady manager, I hope she smiles more in the future.

    The location is great exactly on the centre ans you can walk everywhere without even using public transport, taxi or whatever. Metro station is 10 meters away. the toilets and bathrooms in the hostel are very clean.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    6.0
    😌
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very awful bed. Hurts my back Smelly roommates

    Location

    Stayed in February 2024

  • Reviewed: 16 February 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    Its a hostel, I got it, but I had an upper bed without connection to electricity, the matress was inflatable one, It was 8 beds in one room and I didn't even had curtain to close for some privacy.

    I like stuff aproach, everyone was super nice.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    7.0
    Good deal for a short stay in the heart of the city
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights

    very uncomfortable inflatable beds. kitchen is small and not big enough for socializing.

    walking distance to all actions and places. practical for short stays in the city center with small kitchen facilities.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    7.0
    So so
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Even don’t have a living room. I don't even have a table to eat my food. There is only one table in the kitchen with four seats, and some talkative people are always sitting there. It's annoying. Safety is also a concern; a stranger from the street can just walk into the hostel and access all rooms, stealing everything. I only stayed one night, and I'm lucky I didn't lose anything.

    The price. Good location, have a kitchen can use

    Stayed in December 2023

  • Reviewed: 11 December 2023

    7.0
    Overall it was good for the price and location. Specially for backpackers.
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Honestly noisy beds, small showers but understandable based on the size of the apartment. Preferably have men and women bathrooms separated.

    Warm water, kitchen which was clean and organised.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    No lockers and some of the toilets very small

    Location was excellent

    Stayed in November 2023

  • Reviewed: 23 November 2023

    7.0
    Clean, central location with great staff
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights

    Practically no wifi and storage at the facility so be ware of this. However not the end of the world. Staff offered to store my valuables in their offices which I found a thoughtful workaround.

    The staff, location and facilities were great! Staff were nice and friendly and offered to store valuables amidst the lack of regular lockers at the facility. Being right on Gran Via, one is mere metres away from numerous shops, cafes and restaurants and Callao metro stop is right next to the building. Facilities were clean and in good condition, a bang for one's buck really.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    7.0
    Other than the bed, my stay is nice and worth it for the hotel rate.
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed is not comfortable to stay and noisy once someone turns sides to sides which awakens me.

    Easy access to all public transport

    Stayed in September 2023

  • Reviewed: 20 August 2023

    6.0
    Pleasant
    • People with friends
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    i don’t know

    the staff pay us the uber for another Hostel because they have some troubles

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights

    The room was too small for 6 people, it was very noisy and we had to keep the window open during the night because the A/C that was promised did not work. The beds were inflatable mattresses which was so noisy and uncomfortable.

    The location was good and well connected.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    5.0
    Alright but wouldn't recommend
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights

    The hostel was very hard to find and the pictures online didn't help me to locate it. People had some very negative reviews and also the website said the hostel was closed for bookings. The rooms also didn't have any air conditioning so they were very hot and hard to get back into after about 9pm

    The location was good with some very friendly people and good suggestions for restaurants and bars to hang out and meet new people.Very central with loads of touristy shops

    Stayed in July 2023

  • Reviewed: 15 July 2023

    7.0
    too much noise from the street at night
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    at night it's very noisy and the room are very small

    the location is in the center, the staff were very nice

    Stayed in June 2023

  • Reviewed: 22 May 2023

    5.0
    the location is good, very clean, the only issue was the inflatable mattress which were very uncomfortable, we couldn’t
    • Leisure trip
    • Group
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    the beds were inflatable mattress, very uncomfortable, we couldn’t sleep that night

    Very clean

    Stayed in May 2023

  • Reviewed: 9 May 2023

    6.0
    Ok apart fro
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Only one bathroom in which people spent hours talking on the phone….

    Location

    Stayed in May 2023

  • Reviewed: 22 April 2023

    5.0
    Location good but rest of the things not so comfortable
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    The bed is uncomfortable. Their is no private locker. One washroom is big the other two are too small. The hostel people doesn't like to communicate in English. Even they doesn't know basic English like potato oil etc. Very difficult to communicate

    Cleanness and location

    Stayed in April 2023

  • Reviewed: 18 April 2023

    5.0
    Uncomfortably squeezed & darkened facility...
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Bunk beds were tight(keep banging my head on top bunkbed)..bathroo were small & tight.. common rooms were tight- uncomfortable always dark..it's always dim & staff keep asking g us to off lites..

    No breakfast..

    Stayed in April 2023

  • Reviewed: 15 April 2023

    7.0
    Positive overall
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The only issue was that the mattress was inflatable. It was comfortable enough, but a little noisy when I moved, so not so relaxing for sleeping nearby others.

    They were very friendly and helpful. It was resonably quiet at night (not a party hostel at least the night I was there), which I was grateful for. Great location

    Stayed in April 2023

  • Reviewed: 13 April 2023

    7.0
    Would return
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The facilities were lacking and the security doesn't exist - no lockers, room keys, not even a code for the entrance. Toilets very tiny. I think for the price it is all to be expected and despite these things, and the lack of any kind of vibes, I would still stay again because the price can't be beat!

    Comfortable beds, clean, very cheap

    Stayed in April 2023

  • Reviewed: 10 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location exactly in the heart of Madrid. Cozy kitchen with laundry.Friendly staff

    Stayed in April 2023

  • Reviewed: 6 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    They don't have lockers. The photo in Booking doesn't correspond to reality.

    Price, location and clean, lobby it's very nice and so quiet

    Stayed in March 2023

Showing 1 – 25

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