Reviews of Hesperia Bilbao 4 stars
Campo Volantín, 28, 48005 Bilbao, Spain
#25 of 61 hotels in Bilbao
Guests' ChoiceReview score
Based on 1159 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.4
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Facilities
8.5
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Staff
9.1
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Value for money
8.2
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Free WiFi
8.4
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Reviewed: 14 May 2024
Katerina
Greece28 reviews5 helpful votes7.0Good- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Cleanliness and maintenance should be of higher standards
Location, room size, bathroom layout
Stayed in May 2024
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Reviewed: 14 May 2024
Jane
United Kingdom75 reviews10 helpful votes9.0“I loved Bibao..the people are welcoming, the city is beautiful......the pinxtos are yummy”- • Leisure trip
- • Couple
- • Superior Double or Twin Room with View
- • Stayed 4 nights
I loved it but a rooftop terrace or outside area would have been great?? None of the hotels seemed to have either.
The hotel was located in a lovely position overlooking the river. 10 minute walk to the Old Town.. 5 minutes to The guggenheim over a bridge. The breakfast was high quality ...beautifully presented. I would have liked a choice of a fresh omlette or other eggs. There were only scrambled but other wise ab fab.
Stayed in May 2024
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Reviewed: 12 May 2024
Heimo
Germany108 reviews14 helpful votes9.0“Perfect place for a stay in Bilbao”- • Leisure trip
- • Couple
- • Superior Double or Twin Room with View
- • Stayed 3 nights
-
Is was our second stay in this hotel and we were again delighted. As requested we had a room towards the river. Breakfast was good. Room service quick and delivered food and drinks were fine. The location is very central. The old town and the Guggenheim are in wakling distance. And if you don't like to walk a tram stop is near.
Stayed in May 2024
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Reviewed: 12 May 2024
Inge
Belgium5 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Bed
De ligging
Stayed in April 2024
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Reviewed: 10 May 2024
Luis
Mexico6 reviews10“Great visit”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Great staff, spacious rooms and good location
Stayed in May 2024
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Reviewed: 10 May 2024
Michele
Malta38 reviews4 helpful votes7.0“Comfortable and pleasant. Good location.”- • Business trip
- • Solo traveller
- • Standard Single
- • Stayed 7 nights
The heating/cooling system did not work well. There were no shower caps or other loose toiletries in the bathroom.
The location was perfect, on the riverfront and just between the Guggenheim and the Old Town. Easy walking distance to both of those and very close to the tram stop. It was great to have tea and coffee in the room. The bed was comfortable. The lobby and bar area were very pleasant. Complimentary water was appreciated.
Stayed in May 2024
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Reviewed: 9 May 2024
Wendy
United Kingdom19 reviews1 helpful vote9.0Superb- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 1 night
Great location on the river less than 10 mins walk to the Guggenheim and about the same the other way to the old town - such a warm welcome - only one night stay but dropped off rucksacks not expecting to be able to check in yet we could which was great - Arianna on reception was exceptional - she welcomed us warmly helped us with a map of the city and made recommendations - fruity water in reception a nice touch - left luggage there the next day while we carried on our trip - only three mins to the funicular to get up to the viewpoint for 4.20 euros - well worth it - paid around £80 for the room and would def return there when I re-vist Bilbao
Stayed in May 2024
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Reviewed: 9 May 2024
Demetra
Greece24 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
- • Stayed 1 night
- • Submitted via mobile
I think the price of the breakfast is ridiculously high. It costs 50€ for 2 adults and a child. I think the hotel brand should reconsider this.
The hotel is pretty great, in a good location with easy access to the whole central city. Our room for two adults and a child was huge, with big windows and great sun light. The service was very good and our stay was comfortable and relaxed. Thank you!
Stayed in May 2024
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Reviewed: 7 May 2024
Wreme
Australia4 reviews9.0“Good hotel in a good location close to Guggenheim and easy walking distance to the Old Town”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
Personally I am not to keen on the decor in foyer and dining room. It feels a little cold and gets noisy. However, I knew that of course when I booked so not really a complaint.
It is a really good hotel. The staff were friendly and the location great and the room was quiet with very comfortable beds and pillows. We initially got a room which smelled like the previous guest had smoked, but the hotel moved us as soon as we mentioned it. The breakfast was very good and had a nice variety.
Stayed in April 2024
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Reviewed: 6 May 2024
Carolyn
United Kingdom27 reviews5 helpful votes9.0“Would be happy to recommend”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Air conditioning in room was not able to keep it cool. Too hot overnight. Tried to book another night for a week later but rate was exhorbitant with no flexibility.
Breakfast excellent and location and staff
Stayed in May 2024
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Reviewed: 3 May 2024
Alexander
United Kingdom7 reviews8.0“Great location”- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
No air conditioning in bedroom, apparently it was switched off due to time of year. The carpet in our room was threadbare in places and is in need of replacement. The was no English breakfast tea available for rooms.
Beds were very comfortable, the shower was very good. The coffee machine was excellent as was the coffee supplied. The location was very good easy walking distance to both the old town and the guggenheim museum.
Stayed in May 2024
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Reviewed: 2 May 2024
Judith
United States15 reviews9.0“Great location and staff”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
No breakfast included. No free coffee available in the lobby.
Very helpful staff
Stayed in May 2024
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Reviewed: 1 May 2024
Jenni
Finland47 reviews2 helpful votes9.0“Quality hotel with excellent service”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
There was a problem with the AC and and some minor things bothering, but the excellent staff solved all the problems leaving me very satisfied with my stay.
The staff was extremely attentive and helpful. The hotel itself was a good quality hotel with all the amenities you would expect, but the staff made it feel special.
Stayed in May 2024
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Reviewed: 1 May 2024
Edward
Netherlands97 reviews12 helpful votes9.0“Nice standard hotel close to Guggenheim”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Great location, close to Guggenheim. Parking under the hotel is a bonus.
Stayed in April 2024
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Reviewed: 30 April 2024
Susan
Canada9 reviews1 helpful vote9.0“Great stay by the river in Bilbao!”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
We were there late April and the weather was cool. The room was very cold and we weren't able to adjust the heat. The hotel did provide a small portable heater and extra blankets though.
We really enjoyed our stay at Hesperia Bilbao. The location of the hotel is great. It's across the river from the busy area so it's close to everything but relatively quiet.
Stayed in April 2024
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Reviewed: 29 April 2024
Nolan
United States26 reviews1 helpful vote10“Excellent, stay here”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Great location close to Guggenheim along river. Rooms with river views are worth extra. Nice window sitting area. Staff are friendly welcoming and attentive. Great breakfast. Five stars.
Stayed in April 2024
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Reviewed: 27 April 2024
Averil
United Kingdom2 reviews8.0“Served the purpose.”- • Leisure trip
- • Solo traveller
- • Standard Single
- • Stayed 3 nights
My stay on the 19th was with a group and included breakfast on 20th - I found the breakfast room busy and cramped.
Good location and helpfulstaff
Stayed in April 2024
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Reviewed: 27 April 2024
Lisa
United States10 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Single
- • Stayed 1 night
The location was great and the staff was very friendly.
Stayed in April 2024
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Reviewed: 23 April 2024
Charlotte
United Kingdom11 reviews8.0“Great location and good value”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Would have preferred mugs for tea as opposed to paper cups!
Location is fab
Stayed in April 2024
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Reviewed: 23 April 2024
Francesca
Italy6 reviews1 helpful vote8.0“Excellent place for a short stay. Clean, comfortable, very helpful staff!”- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 1 night
Only one night stay -- didn't have a problem with anything
Clean, functional, great location, excellent support from staff
Stayed in April 2024
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Reviewed: 22 April 2024
Akshay
Ireland18 reviews8.0“Ideal for a short stay and located close to all the main attractions”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
Room was not the most quietest one. We could hear the cleaning staff cleaning the nearby rooms from within our room. Also, felt a bet weird that they did not change the bath towels daily.
A lovely hotel located very close to all the main tourist attractions (all at walkable distance). Very friendly staff and good value for money breakfast.
Stayed in April 2024
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Reviewed: 20 April 2024
Juraj
Slovakia14 reviews1 helpful vote10Exceptional- • Business trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
Everything was OK
Excellent hotel, I can recommend it to everybody.
Stayed in April 2024
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Reviewed: 16 April 2024
Louis
United Kingdom82 reviews4 helpful votes10“Great location, staff and facilities. Can't fault it.”- • Business trip
- • Group
- • Standard Double or Twin Room
- • Stayed 3 nights
Staff were very friendly and helpful. The beds were extra large and very comfortable.
Stayed in April 2024
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Reviewed: 15 April 2024
John
United Kingdom46 reviews9 helpful votes7.0“Modern hotel in excellent location”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
There was no armchair in the room. I've always wondered why in double rooms in hotels there was only one, but here there was none at all. Today's ultra-modern hotels are a bit bleak in design for my tasre.
The staff were friendly and very helpful. Good breakfasts, good gluten-free provision. Comfortable walking distance to all important points.
Stayed in April 2024
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