Not enough staff on the check in desk. Ok checking out but not in. Having to wait a long time for the lift. Not good when you have a disabled person in a wheelchair.

The hotel rooms were quiet, not a lot of noise, only when people were in the corridor. The air con was good. Nice size balcony...not big but bigger than some hotels. Staffing was efficient, especially in the dining room.

Stayed in May 2024

Buffet

Petfriendly

Stayed in May 2024

I can’t tell, everything okay, I have been here before.

I did not use the breakfast facilities

Stayed in May 2024

Indoor pool being closed, and the outdoor pool to cold

Location

Stayed in April 2024

El hotel en general

Stayed in March 2024

Beautiful location

Stayed in September 2023

The dining room! It was so loud people pushing and shoving as if they had never been fed not relaxing at all didn’t eat my breakfast or evening meal there the second night I couldn’t face the noise and chaos

Location excellent rooms very clean and comfortable

Stayed in October 2023

Long check in

Great location and spacious rooms

Stayed in September 2023

We booked all inclusive for convenience. we do not drink alcohol but like not to have to bother paying for refreshments. It would probably be cheaper to pay for drinks separately. however, I was disappointed to find that we could only obtain drinks from certain bars and that we were restricted in times whilst we were able to have them if we paid for them.

good selection of food and drink

Stayed in October 2023

On my last evening in your hotel, while getting out of the shower/bath, i held on to the bidet for balance. Bidet cover was not secured and i slipped on to floor. I ended up going to hospital with dislocated shoulder. Next day i said to receptionist what happened and asked her to make sure covers were secured. All she said was OKAY. I was very disappointed, I just wanted an apology. When checking out my sister told my story again and receptionist said WELL NO ONE REPORTED THAT. Again, so disappointed that no one even apologised.

The breakfast was great, catered for everything

Stayed in October 2023

A bit of an uphill walk to main road for buses.

A very Spanish, family orientated hotel,with very good sized,well maintained rooms,set right next to the beach and nearby marina. A pleasant,experience.

Stayed in September 2023

Outdated, not glamorous but I didn’t need that. Coffee at breakfast was reallly bad and once the Hotel is more booked it gets VERY loud in all communal areas, not suitable for anyone with hard of hearing I would think.

Cheap and good value for money. Everthing you need in a hotel.

Stayed in October 2023

The facilities are outdated and can be done renovating

Close to the beach

Stayed in September 2023

There was no shower gel in the bathroom so had to use shampoo. Breakfast was basic but fine for one night and as it was so cheap we were happy with it.

The lady on reception was lovely, we had booked one night with our beagle due to our boat being in the yard. Later I read that although dog friendly this was only for dogs up to 8kg... our dog is 22kg!! I phoned and was transferred to head office who promised a refund if the hotel would not accept us..... the manager said we could stay for one night FANTASTIC.

Stayed in September 2023

Everything was good and clean, but you can tell straight away that the apartments are not the freshest and the hotel is old. Lots of choice for breakfast but not the tastiest.

Good view from the balcony to the sea. Hotel is next to the beach.

Stayed in September 2023

Ascensores

Animación (Happy team)

Stayed in August 2023

The Food could have been a little bit better with many dishes being cold before you even got back to your seat. many similar tasting food each day despite changes. but this is a minor issue as there is a variety of selection and great salad choices and fruit and i could always find something our family enjoyed.

Pools are great and the bar and sun beds are all in good condition and lots available, The location is great just a few steps away from the beach and many bars and restaurants and shops. The rooms were nice and air conditioned and the bathroom is clean an looked new. the staff are fantastic always smiling and interacting with the guests and kids. They were always checking on the kids in the area making sure they were ok and having a good time etc. Shows each night there was a kids club disco which the staff there were great and they made sure the kids had a great time. many other shows like magic show and parrots were on whilst we were there so was ideal for children.

Stayed in July 2023

Bed was uncomfortable, lift was very busy

Stayed in July 2023

The beds werent great and we had no wifi reception in our room. We didnt have breakfast because it was quite pricey at 10 EUR.

The location, view of the ocean, the staff and the price.

Stayed in May 2023

The breakfast selection was quite basic and lacked healthy options. The elevator waiting time was very long at busy times.

Nice accommodation. The location is awesome, right at the beach with nice views. Great value for money.

Stayed in April 2023

Smoking smell

Views

Stayed in April 2023

the smell one night that came from the entertainment area near the restaurant was pretty bad, first night brown hot water and sorry the food was not very hot

the staff were very helpful and friendly and the view from the hotel terrace

Stayed in March 2023

what can i say in all fairness you get what you pay for, the food was of a reasonable standard some dishes i enjoyed better than others, but there was enough choice there to pick and choose something you could enjoy, i think you would not be fair to the cost of staying at this hotel if you then found fault and expected michelin level catering

rooms of a very good standard, bed good, bathroom & terrace good, meals were of a satisfactory quality & variety, and certainly so if you consider that we paid 218 euros for 4 nights accomodation with b/fast & evening meal. adequate parking for free in the streets around the hotel.reception were very friendly, thank you we enjoyed our stay.

Stayed in March 2023

The rooms and bathrooms very small, the indoor swimming pool areas were very cold, and not open everyday, 🤔the breakfast very questionable comparing , the staff a bit rude 😒 the area for eating was not very nice. Information overall was very poor, have to keep asking about everything Definitely we won't be back ...sorry Maybe it was just us , comparing with the quality of Playadulce hotel.

That it was open in March

Stayed in March 2023