Requested disability access. We were given ground floor which was great but bathroom was not designed to cope with disabilities. Nespresso coffee for breakfast - could do better.

Cleanliness and comfort. Super friendly staff. Cafeteria and staff. Breakfast.

Stayed in December 2022

I can't think of anything

The peace and tranquility, even though it's by the motorway, you could hardly notice it.

Stayed in November 2022

Good breakfast, nice room and great staff

Stayed in November 2022

poor vegetarian options

clean and comfortable

Stayed in October 2022

nothing

clean, modern,spacious near motorway.

Stayed in October 2022

The pool had already closed for the season.

This is an unassuming hotel located off the motorway and geared up for travellers. The check in was smooth and we were given a quiet room as requested. The room was really large with an inner door between the bedroom and the bathroom, meaning that all corridor traffic could not be heard. Also there was excellent soundproofing and the road traffic could not be heard. Great views too from the balcony. A very comfortable and clean room.We had a late lunch which was good value for money with efficient and friendly service. Breakfast was good and the parking was ample and free.

Stayed in September 2022

Very comfortable and welcoming staff. We spent one night there on our way up to Bilbao. Easy parking, nice room with balcony. The dining room was pleasant and the food delicious. Excellent staff. Good breakfast too.

Stayed in August 2022

Away from Jaén Small pool for hotel size Needing some arrangements.

Breakfast.. Calm and quiet place.

Stayed in July 2022

Couldn't find a fault, excellent value

A great standard hotel with a clean and spacious room with a balcony to chill out with a cold glass of wine.

Stayed in July 2022

Check in is now via a machine and takes a while to do if there are a few of you. Air con was not very cold even when set to the lowest temperature so the room was not as cool as it could have been.

Excellent location, very nice clean rooms and bathrooms, quiet, comfortable, excellent breakfast, friendly staff.

Stayed in August 2022

Room was very nice - bathroom spacious and fantastic rain shower! Beds were comfortable and AC very efficient in the hot summer temps!

Stayed in August 2022

Nice and clean hotel. Easy access and parking. Lovely swimming pool.

Stayed in July 2022

was not easy to find the location even thought it is not far away from the highway

clean friendly staff beautiful swimming pool good coffee available 24/24

Stayed in July 2022

We were given a disabled room to begin with. The smell from the drains was overpowering and the bathroom bin had not been emptied. We requested another room and our request was promptly met.

Breakfast had a very good selection and staff kept hot food fresh and topped up quickly when needed.

Stayed in July 2022

Sewage smell in corridors

Breakfast was nice, plenty full of everything.

Stayed in July 2022

Dont like check in arrangements.Desk was small was hidden away .What is wrong with arrangements you had a few years ago .Nice wide welcoming desk

bed

Stayed in June 2022

nothing

spacious new and modern

Stayed in June 2022

The beds were very hard. The decor was very sterile.

The breakfast was great. It was very clean and efficient.

Stayed in May 2022

Exceptionally clean and convenient.

Stayed in May 2022

Nothing at all.

It was a really top quality 4 star hotel. Exceptionally clean and comfortable and super value . Fantastic breakfast as well.

Stayed in May 2022

Very pleased we choose this hotel

Restaurant/bar. Room, staff friendly

Stayed in May 2022

Given the hotels location a restaurant for the evening would have been nice not just a cafeteria. The gluten free bread/cereal at breakfast time was tucked away and only noticed too late. A notice on the self check in machines to say they weren't working would have been a good idea. The receptionists were located behind these machines and not at all evident as you enter the lobby. It was only because one of the staff returned to his station and saw me and then told me otherwise I really don't know what I would have done about checking in. Very strange set up, in my opinion.

Excellent size room with a small fridge and complimentary tea- no coffee or milk - but I had my own anyway but there was complimentary coffee etc available in the lobby for guests. The beds were VERY comfortable, nice and clean and nicely pressed linen. Good size bathroom with everything that you could need supplied if you weren't prepared already. The breakfast covered all bases, continental and English style available. Nice to see lactose free milk available which is a rarity.

Stayed in May 2022

Love the place , the hotel and the city

Stayed in April 2022

good food options at restaurant, well priced. Did not eat breakfast (just coffee) but it looked very good and was quite busy (good sign).

Stayed in April 2022