The noise of the air con unit

The surroundings

Stayed in August 2022

we had to leave the property immediately after check out as it was a holiday and they were closing

beautiful property

Stayed in August 2022

very hot and little pool was full to cool off… but not really a complaint

amazing very old property… beautiful grounds. Very comfortable with very kind, friendly staff. Lovely breakfast sat outside overlooking the beautiful gardens

Stayed in August 2022

The lady who was at reception upon our arrival was quite unfriendly (the lady next morning was much friendlier!), not just to us, but also to other guests at the door while we were standing there. She was unable to give us basic directions when we phoned and did not seem to be aware of the roadblocks all around the hotel. Also her English was not as such that she could understand basic questions, it seemed. Furthermore, one of the reasons for us to book the hotel was that we got the impression that we could have dinner in the courtyard. Strangely enough the restaurant turned out to be closed from Monday through Wednesday, which was quite disappointing. It was quite hard to find a proper place to eat the first night. Breakfast did not have any warm options until the day we left and then the scrambled edges were sweetener (!).

The history of the hotel and the wonderful interior made us feel we stepped into the wonderful ancient history of Toledo. The rooms were wonderfully large and one of them offered a great view over the towers of Toledo. Breakfast offered lots of choice. Toledo’s attractions were nearby. The pool was OK, although small.

Stayed in July 2022

Getting our cases up to reception was difficult: they need to be lifted over the threshold and rolled quite some distance over uneven surfaces. Had we known we would not have booked this hotel as we are of an age to need things to be easier to manage.

Beautiful building, a very characterful hacienda with a gorgeous garden which had plenty of seating areas. Good situation for swimming pool. Very helpful staff at reception and good English spoken in dining room. Good breakfast. Good to have designated spaces outside hotel to park and drop luggage before going to nearby public parking.

Stayed in July 2022

The location waa excellent and the setting was beautiful. This hotel has an historic feel and charm which is a perfect combination when exploring Toledo. Staff were mostly really friendly. Angelica on reception was exceptionally helpful and delightful. We ate in the restaurant and it was lovely. We would highly recommend it. We keep going back, so it must be good.

Stayed in July 2022

Beautiful building and garden, excellent service, great and friendly staff. Amazing breakfast in the garden. Location is perfect to visit the old town. We enjoyed the decoration mixing traditional with modern touches.

Stayed in July 2022

Nothing. The place is a must stay in Toledo

The hacienda is amazing! The pool has character. Staff are super friendly. Location is two mins walk from one of the old town gates. The ambience of this place is spectacular

Stayed in July 2022

Oddly no milk for the tea/coffee in the room

Wonderful junior suite, excellent hotel, very historic. Breakfast very good and in very pleasant surroundings. Parking nearby and cheaper through the hotel.

Stayed in June 2022

There was nowhere to buy a drink and sit in the beautiful garden. Sunday night so all closed up.

beautiful building, gardens and setting. lovely little pool to cool down in. comfortable sleep.

Stayed in June 2022

- nothing

The hotel perfectly placed the The gardens & restaurant area are beautiful & the staff were very helpful we enjoyed our stay

Stayed in April 2022

The bathroom was a little bit outworn.

The location is perfect. The hotel is in the beginning of the old town and looks like a castle. The ambience is traditional for Toledo. The breakfast was good.

Stayed in March 2022

The room was nicely decorated but old (nothing wrong with this). The location was excellent exactly on the town's wall. The breakfast was poor but it is understandable since myself and my colleague were among the few visitors (February).

Stayed in March 2022

location

Stayed in December 2021

Room was quite small and was a little noisy in the evening, corridor, restaurant/bar/ road

Delicious traditional Spanish food

Stayed in November 2021

It needs maintenance - the entry to the hotel is confusing and somewhat off putting. The room (especially the bathroom) needed a repaint.

Great location, reasonably priced, a very nice property

Stayed in October 2021

Breakfast. They don t have skimmed or semi-skimmed milk..., bad jam, not many different kind of breads... and no hair dryer in the room

The place itself is amazing

Stayed in October 2021

Breakfast was poor

Location good Lovely restaurant and gardens Very old building

Stayed in September 2021

The swimming pool is tiny, too small to swim in although it was a nice place to cool off in with the air temperature at 39 degrees. One odd feature is that to get fresh orange juice at breakfast one must cut in half the oranges and then use a squeezer that you might have at home. With so many guests, this was a slow and messy procedure.

We found this to be a charming and unusual hotel with some attractive Mudejar features. It has a pretty Moorish style garden/patio with a tavern which serves good food. The staff are helpful and friendly. The rooms are comfortable and the bathroom has an excellent shower. We chose it for its location and found we could dispense with our car as we could walk everywhere in the city.

Stayed in August 2021

Amazing location and beautiful restoration and interiors Garden exquisite

Stayed in August 2021

Bathrooms needs some upgrades/ improvements

Have not stayed at a property like this. Takes you back to medivial ages! Loved the decor!

Stayed in August 2021

Staying during COVID restrictions never put this hotel in a good place. It was scruffy and filthy around the terraces and gardens. It seemed short staffed and the rooms were cleaned to a poor standard.

Lovely old convent, rooms comfortable, nice gardens. Most of the staff very smiley and helpful. Especially on reception.

Stayed in July 2021

Bed is small

Location. Beautiful hotel. Great restaurant

Stayed in May 2024

It became clear that the place was performing monetary cutbacks. The staffing was minimal. The breakfast disappointing. They did not refill many food items when they ran out, even though many people were still waiting for food.

The place was lovely charming and historic. It was near the escalator to the city of Toledo.

Stayed in May 2024

Only downside was not many choices in the restaurant for vegetarians and the one fish dish on the menu for those willing to stretch to pescatarian was not being offered that night.

We had a wonderful room near the Arabic pool (which wasn't open at this time or year) so we could listen to a small fountain in bubbling in the pool and we enjoyed hearing the water sounds though our open window. Room was very comfortable and there was a large, cozy common area with plenty of seating just outside our door. Restaurant was beautiful and food was quite good.

Stayed in May 2024