Nothing, everything was fine. Kind of expensive compared to other occasion I have stayed with them, but it's understandable as is was Holy Week, and the price increase was expected by me

Personnel is very pleasant and helpful. Location is very good

Stayed in March 2024

Smell from drains

Drains stunk in breakfastcroom

Stayed in November 2023

Breakfast we had to pay for even though it was included in my booking and was poor quality. The rooms were not well insulated and you could hear everything from other parts of the hotel. No English channels on the TV even though they state they have them.

Location was great, rooms were big, comfy beds and good showers.

Stayed in December 2023

Would not stay any longer than one night, rooms very small and one did not even have a window!! Bombarded with messages from Hotel insisting check-in online - system didn't work, took hours, eventually managed to complete, then Hotel kept sending repeat duplicate messages still asking me to check-in online when I had already done it. Actually got an email from the Hotel asking me to complete check-in 3 hours after my stay when I had already checked out!! Access to Hotel and rooms controlled by Code numbers to reduce staff. Numbers hidden in a 3 page message from Hotel. Took a while to find. Hotel offered breakfast at €8 per person. The area for this was in the basement and very unappealing - a tiny area that looked a bit grubby. Did not bother. Got excellent coffee and tostada in the bar next door for half the price.

Very central location, close to lots of shops, bars, restaurants and historic tourist places. Good for a one night stay. Staff allowed us access to rooms 1 hour earlier than expected.

Stayed in October 2023

The cleaning was very bad. We saw dust in the whole

Excellent Location verry cool

Stayed in September 2023

Walls were VERY thin so noise from adjoining rooms was audible.

Location was incredible.

Stayed in May 2023

no receptionist noise during night

location

Stayed in May 2023

Location and comfortable

Stayed in April 2023

Saw small roach in the shower

my room was a good size and very quiet. Fantastic air conditioner

Stayed in August 2022

Excellent value, clean and in a good location

Stayed in June 2022

rooms weee too dark a lack of natural sunlight

location and key code facility

Stayed in May 2022

Since there was no manned desk at the hotel, it was a bit complicated to get a receipt, it took some time, but the staff was helpful in the end.

Calm area, easy to check-in. Nice, cozy and clean overall.

Stayed in April 2022

rooms were dark and didn’t afford a lot of natural light

location

Stayed in May 2022

bit tired, but perfectly adequate

brilliant location

Stayed in April 2022

Would have preferred a room on the plaza rather than in the “patio” but so little time is spent in the room it hardly mattered. Location, location, location and value for money!

Location was fabulous - in the old town, taxis, busses in the square. Walking distance to everything and literally dozens of restaurants within 10 minutes. Shopping galore round the corner. Wasn’t sure about the fact that there are no reception staff and self checkin was done by separate keypad codes to front door and room but it was good. There was an issue with the lift but it was dealt with really promptly.

Stayed in May 2022

All the printed information available in the hotel is out of date. The flash in the bathroom was too slow and the shower was not working properly.

The Location

Stayed in April 2022

There is no parking

Location was perfect, checking was easy and you don’t need a staff to do it for you!!

Stayed in February 2022

Building work going on next door from very early each morning which was noisy

Great location and excellent value for money, decent hot and powerful shower

Stayed in February 2022

Getting access to a staff for questions was a little difficult.

The self check in and passcodes for the hotel and room was useful. Location was alright as well, being right next to Aldi Supermarket and about 10 minutes walk from Plaza Nueva.

Stayed in January 2022

The room could have been a bit more spacious, and a small desk would have been nice.

The location is great, centrally located, lots of restaurants and shops nearby. Bus stops and taxis also

Stayed in December 2021

Entry system is hard to understand.

Brilliant location, hotel spotless and bed so comfortable

Stayed in September 2021

no reception

location

Stayed in November 2021

Staff reportedly available 10am-5pm but didn't see a single human being over four days, just intercom communication. Left luggage in ground floor room while we waited for room access and they door was unlocked when we came back, but our luggage was still there at least! TV wasn't great, but I didn't care and wife eventually got working while I was out.

Location is great for walking to all the major sights and even those a little further afield, like Real Betis' stadium, and you'll find loads of places to eat and drink. Room was clean and tidy, and beds comfy.

Stayed in November 2021

I always choose a city hotel close to a car park when I’m travelling and Hotel Duquesa fitted the bill perfectly – less than a minute to drag my case from the car park under Plaza de la Concordia. I wasn’t very happy that the hotel was not staffed and that entry into the hotel and the room was via keypad codes but it worked very well; and (September 2021) it was a really good deal. The hotel is located in the bustling Plaza del Duque. There is a superb café/restaurant right next door and is less than less than 100 metres from the main shopping area on Calle O’Donnell. It is north of the city’s must-see tourist sites – Cathedral, Real Alcázar, Plaza de España etc. but any walk around Sevilla should take in its many plazas en route to these attractions so I found the location very acceptable. One thing about Seville though is that, no matter how well you think you remember where your hotel is, you will always get lost. This is my third visit to the city so take my word for it. One more thing……. I must remember to make a note to check the car park tariffs carefully next time I am in Seville. My stay from early evening on Sunday to midday on Tuesday cost 64€.

Stayed in September 2021