Fuencarral, 18 2º Izquierda, Centro, 28004 Madrid, Spain
#376 of 528 B&Bs and Inns in Madrid
Guests' ChoiceBased on 45 hotel reviews
7.4Cleanliness
7.6
Comfort
7.5
Location
9.5
Facilities
7.1
Staff
7.8
Value for money
7.5
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 13 May 2024
Elizabeth
Puerto Ricothe room is hot and the airconditioner is not in service in may.
location is excellent
Stayed in May 2024
Reviewed: 15 April 2024
Kristine
United KingdomIt is a fantastic location as hostel is in the city centre. Easy access to public transport, main shopping street, clubs, if you are interested to go out. Room and bathroom were clean and beds were comfortable. It has a bit old fashioned interior though.
Stayed in January 2024
Reviewed: 2 April 2024
Boris
SerbiaCan’t say anything particularly negative for this price, the closet in the room is kinda small and wonky but hey there isn’t much space and it will get job done to hand shirts or whatever you have. The interior room doesn’t get that much sunlight but I am aware that is a trade off for the quiet nights. All in all a fairly priced good hostel that gets the job done.
Located really close to Gran Via, the location is perfect for all sightseeing. All the mayor landmarks are in walkable distance and there are a few metro stations nearby. The host was really nice, although I haven’t seen him/her we contacted via WhatsApp prior to our trip. We’ve been asked which room do we prefer - street or interior facing with lower noise. (thank you for that) We chose the interior and it was quiet at night so no sleep lost. We received the access code for the doors and the system worked perfectly when we got there. Hostel is located on the second floor of the building with an elevator. The room itself looked exactly as the pictures and the bathroom is perfectly ok, hot & cold water with a good shower. Beds are a bit short for me (6’2) but sufficiently comfortable for a good night sleep. WiFi works perfectly, good speed and connectivity.
Stayed in April 2024
Reviewed: 14 March 2024
Rhianna
United Kingdomit was all good
It was located in a good place and good for two people
Stayed in February 2024
Reviewed: 2 February 2024
Katsiaryna
BelarusBecause of the central location, it was very noisy :(
The hostel is located in the city centre, walkable distance to all main attractions. The room was clean.
Stayed in February 2024
Reviewed: 11 October 2023
Clark
United StatesThe hostel is located on a pedestrian street, so the bolt driver dropped me a block away. I was given a room facing the street, it got kinda noisy at night. The air conditioner could have been better.
The location was right in the middle of the city.
Stayed in October 2023
Reviewed: 13 July 2023
Esther
SpainNo ac :( Madrid during a heatwave was too hot to sleep well.
Affordable, easy check in and check out. Private bathroom was great.
Stayed in June 2023
Reviewed: 16 May 2023
Katherine
United KingdomNo kettle in room so could not make tea or coffee.
Great location.
Stayed in May 2023
Reviewed: 10 May 2023
Diego
AustraliaLocation
Stayed in May 2023
Reviewed: 30 April 2023
Marevic
MaltaThe only problem is you can hear the noise outside the room when people passing and talking.
Its in city center very accessible to all.Staff were accomodating and they allow us to enter the hostel before the check in time.Price is reasonable.
Stayed in April 2023
Reviewed: 25 October 2022
Hamed
Saudi Arabianothing
location is great. room was good size and wifi was fast and reliable.stuff are very cooperative and friendly.
Stayed in October 2022
Reviewed: 11 July 2022
Lauren
United KingdomPillow way too thick and hard, no staff around to ask to change it!
Location and ease of check in, no quibble earlier check in to coincide with arrival time
Stayed in July 2022
Reviewed: 13 June 2022
Heba
Spainwasn’t clean much the toilet-you can see it was just moped without good cleaning to the toilet.
they need to add instructions about the key method! it took me time until one of the stuff arrived and show me how to find the key inside inside the box! the guy on the phone when i told him I couldn’t find it in the box he didn’t think to explain to me how to open the box, i never been to hostel with these kind pf keys
Stayed in June 2022
Reviewed: 21 April 2024
Luis
RomaniaGood value for the conditions and location, easy access, easy check in. It faced a busy pedestrian street. It does get quieter after 1AM, but if you have problems with sleeping with occasional noises I do recommend getting one of the rooms not facing the street, as was proposed by the owner.
Stayed in April 2024
Reviewed: 27 March 2024
Liam
United KingdomThe bathroom sometimes had smells of sewerage coming from it. The walls are so thin you can hear people literally breathing in the corridors, people turning light switches off .etc. The window in the room didn't open more than 1cm, meaning I couldn't get to the blind (which is on the outside of the window) meaning I was woken up by external lights a lot, as well as the noise from within the hotel.
Great location in the heart of Madrid. Comfy bed. Excellent contactless check-in system.
Stayed in March 2024
Reviewed: 22 September 2023
Afif
United KingdomROOM TO WARM AS AC WAS SET TO 26C AND WILL NOT GO DOWN AND THE HOTEL SAID IT IS DUE TO REGOLATIONS
LOCATION . LIFT . ONLINE CHECK IN . FRIENDLY STAFF
Stayed in September 2023
Reviewed: 4 July 2023
Chagas
United KingdomA lot of noise, work was going on in the building and no one had warned. People screaming in the hallway in the middle of the night, you could hear everything.
It’s clean, good location, easy to find tourist attractions and restaurants.
Stayed in June 2023
Reviewed: 31 October 2022
Natasha
AustraliaTiny room, extremely overpriced. Super basic room with just a bed, a single sheet and a thin double pillow (with blood stains on the inside, just gross!), tiny bedside table, a cupboard and a desk and chair. There was a safe but it was coin operated so didn’t bother using it (as if they needed to get more money from customers!). The bathroom was also super narrow and unclean with black mould growing on the tiles. Shower head doesn’t fit in the holder so you have to hold it up. Air conditioning was advertised as included however the owner of the hostel restricts use during certain months of the year (I.e. summer only) so there is no opportunity to use it if you stay during any hot nights throughout the year. Tried asking for it to be used but they refused to unlock the settings. Very poor communication. As other reviews have mentioned, you don’t meet any check in staff, only the cleaners that come through. Our room was not cleaned or replenished for our entire stay (3 nights). Very poor communication and no way to store bags before / after your stay as a result of no staff around. Would not recommend.
location was okay (although as other reviews have mentioned super loud and no sound insulation)
Stayed in October 2022
Reviewed: 11 October 2022
Mark
New Zealandgrumpy staff at reception, they need to remember who pays their wages
the location was good
Stayed in October 2022
Reviewed: 7 August 2022
Elizondo
PanamaNice location
Stayed in July 2022
Reviewed: 25 July 2022
Dr
IndiaExcellent connectivity and location
Stayed in June 2022
Reviewed: 13 June 2022
Riley
United KingdomThe accommodation wasn't genuine and honest.
Nothing.
Stayed in June 2022
Reviewed: 30 October 2023
Anonymous
NetherlandsBathroom door wasn’t working properly, WiFi didn’t work and quite some noise from other rooms
Very good location, easy access & flexible with checking in and out not much noice from street
Stayed in October 2023
Reviewed: 26 May 2023
Anonymous
SpainLocation is the key of this place.
Stayed in May 2023
Showing 1 – 25
Flörsheim, Germany
Manila, Philippines
Le Mont Saint Michel, France
Patong Beach, Thailand
Saturn, Romania
Mirina, Greece
Canggu, Indonesia
Manning, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content