Skip to main content
  1. Hotel reviews homepage
  2. Spain hotel reviews
  3. Spain hotel reviews
  4. Spain hotel reviews
  5. Reviews of Residencia Santiago Mallorca

Reviews of Residencia Santiago Mallorca 2 stars

Bernareggi, 37, 07659 Cala Figuera, Spain

Review score

Based on 62 hotel reviews

4.4

Score breakdown

  • Cleanliness

    4.8

  • Comfort

    4.8

  • Location

    6.9

  • Facilities

    4.6

  • Staff

    6.6

  • Value for money

    5.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 17 August 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    While the lady was really nice with us, the room was dirty and extremely old.

    Stayed in August 2023

  • Reviewed: 30 July 2022

    3.0
    won’t be going again!!
    • Leisure trip
    • Couple
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    bed was broken. room was dusty

    the guy on reception was exceptional in getting things sorted within his control

    Stayed in July 2022

  • Reviewed: 24 July 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The location

    Stayed in July 2022

  • Reviewed: 17 September 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The place is very old, unmaintaned, somewhere unclean, poor quality, even for the price they ask for it.

    The receptionist was nice. We were able to change room, because the first one was under standard (like a camp room from the 80', the one on the shared photos)

    Stayed in August 2021

  • Reviewed: 2 August 2021

    3.0
    not great but just needed a place to sleep and shower so i guess it got the job done.
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 5 nights

    room was dirty and still contained items from the last guests such as used soap bars in the shower and half empty shampoo bottles leading me to believe that there was no cleaning done to the room. During a pandemic this is unacceptable.

    price was okay, but room was not up to standards of being cleaned.

    Stayed in July 2021

  • Reviewed: 14 August 2023

    1.0
    do not make this mistake and book this
    • Leisure trip
    • Group
    • Family Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    the stay was the most horrible I’ve ever experienced. the room, the floor, the toilet; the bathroom - E V E R Y thing was dirty and has definitely not been cleaned before the room was given to us. there were stains in the toilet, animals on the floors. only because of this accommodation, we did not enjoy our holiday to the fullest. hygiene is definitely a foreign word in relation to this property.

    nothing, I was glad it had a ceiling

    Stayed in August 2023

  • Reviewed: 31 July 2023

    1.0
    Travelers beware!!!! Terrible host with poor manners. Everything falling apart. Very uncomfortable room.
    • Leisure trip
    • Couple
    • Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    -Bedbugs in Room 4!! Absolutely gross. -The mattress springs are popping out so it hurts to sleep at night. -The owner charges you for a ceiling fan that’s already permanently installed, so it’s not like you can opt out of this option, plus it’s sweltering hot and mosquito infested. -The whole property looks like a brothel. It is so poorly maintained and looks like it’s from the 1940s, not in a nice vintage kind of way

    Absolutely nothing. This place is run by a horrible, greedy person. Travelers beware: it’s not worth it.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    1.0
    This accomodation should not be licensed to opperate She is a bully and treated us with no respect. I would not recommen
    • Leisure trip
    • Group
    • Family Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The staff were horrible And rude - we dealt with a middle aged poorly presented Russian woman. The soap dispensers were empty upon arrival. There was sand on the floor upon arrival. There was an almost empty bottle of shampoo left behind from previous occupants. We were charged 80 euro for being late when we had a 2 hour delayed flight - fortunately for us we had enough cash between us otherwise she threatened to make us sleep outside until we could gather enough cash. We were charged 86 euro for the city tax where it clearly states 33 euro on the confirmed booking details - which was also a compulsory cash payment. We had to ask numerous times for toilet paper, new towels and for the bins to be changed. The linen appeared dirty and unwashed. And to top it all off We were rudely asked to stop using our ceiling fan whilst we were in the peak of summer in 33 degree heat. This is not an unreasonable summary of the accommodation. Coincidently a local insinuated to us that this accommodation is not a pleasant place to stay and suggested we look for different accommodation.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    1.0
    Revolting
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Filthy

    Disgusting

    Stayed in July 2023

  • Reviewed: 16 September 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Amount of space the room has to offer.

    Stayed in August 2022

  • Reviewed: 9 August 2022

    9.0
    Superb
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    good for the price

    Stayed in August 2022

  • Reviewed: 8 August 2022

    1.0
    Avoid at all costs
    • Leisure trip
    • Group
    • Family Room with Private Bathroom
    • Stayed 3 nights

    Only the location is good, the rest is terrible and the place should be avoided at all costs. Should be closed for a serious reform by the owner, it's not possible to have a place like this in 2022 in Spain.

    Only the location is good, the rest is terrible and the place should be avoided at all costs. Should be closed for a serious reform by the owner, it's not possible to have a place like this in 2022 in Spain.

    Stayed in July 2022

  • Reviewed: 8 August 2022

    1.0
    Terrible experience.
    • Leisure trip
    • Group
    • Family Room with Private Bathroom
    • Stayed 1 night

    Nothing like the pictures. Place is old and not clean. The worst place I've stayed in my life. We were lucky it was just to get a few hours of sleep. Place should be shut down.

    Location was good, and just that.

    Stayed in July 2022

  • Reviewed: 22 July 2022

    1.0
    whorst holiday ever
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    the property not clean moulds everywhere you can smell it from outside ants everywhere insects no fridge no air conditioning and not refund

    nothing

    Stayed in July 2022

  • Reviewed: 19 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Boss very kind and helpfull.

    Stayed in July 2022

  • Reviewed: 18 July 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was a completely disaster in there. The guy in charge was quite disrespectfull and unpolite. Apart of that, we visited three rooms before selecting the one where we slept. Once inside, the bathroom's door was broken and didn't close. It is a messy place

    Stayed in July 2022

  • Reviewed: 22 September 2021

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The building looked like an abandoned one, everything is pretty old. It definitely needs a renovation. The shower curtains were old and dirty, I only got half roll of toilet paper for the whole stay and I arrived when supermarkets were closed. No soap on the bathroom. The furniture was painted on blue with an inappropriate painting (probably water based), so when you tried to clean the table, the tissue got stained on blue. Wallpapers were falling off, paintings and heaters were not straight. The towels were stained with bleach. While I was there they were doing construction work right below my room.

    It’s close to cala figura and to a couple of small supermarkets.

    Stayed in September 2021

  • Reviewed: 18 September 2021

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Run-down place, needs refurbishment everywhere

    Stayed in August 2021

  • Reviewed: 25 August 2021

    8.0
    Grinch
    • Leisure trip
    • People with friends
    • Quadruple Room with Private Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    We didnt have our fridge on our room and we have lil bit salty water in the bathroom.

    The owner (Grinch) was very nice to us, he was always smiling and helping.

    Stayed in August 2021

  • Reviewed: 24 August 2021

    1.0
    The place was dirty, the shower broken and the fan doesn’t work properly
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Cleaning, the room was dirty the mattress was very bad.

    Nothing

    Stayed in August 2021

  • Reviewed: 24 August 2021

    2.0
    It is the worst accomodation I have ever had.
    • Business trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    They never cleaned a room and changed sheets. There is mo air-conditioning. Room is very small and old.

    There is place to park a car and a balcony.

    Stayed in August 2021

  • Reviewed: 23 August 2021

    6.0
    It was a great room, however a bit too expensive for such a short time.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    I think the furniture in the room is a bit old which makes them have a weird smell. That was a bit unpleasant.

    The bed was comfortable, it was nice that we had our own bathroom and a small balcony where we could sit out. The room itself was also pretty big.

    Stayed in August 2021

  • Reviewed: 21 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    No air conditioning....unbearable heat at night ....no loo paper supplied ....none when we got there and no shops open

    The great value ...location ...owner very helpful and friendly

    Stayed in August 2021

  • Reviewed: 14 August 2021

    1.0
    Very poor
    • Leisure trip
    • Group
    • Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The room was not ready for us. We had to make the bed and some bedsheets were not clean. The mattress were too old and pillows were yellow, full of stains. There was not A/C, the weather was very hot due to a heatwave and the room was very warm. Hard to sleep at night and just two fans (they charge 2 euros per night for each fan) for five people. Found hairs on the wall of the shower, toilet was not clean.

    Stayed in August 2021

  • Reviewed: 9 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Our room has no lights, uncomfortable bed, little bit smell of canalization but it’ s ok for one night

    Good location, friendly stuff

    Stayed in August 2021

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!