18 Calle de las Peñuelas Local bajo derecha, Arganzuela, 28005 Madrid, Spain
#440 of 440 hotels in Madrid
Guests' ChoiceBased on 115 hostel reviews
6.4Cleanliness
7.1
Comfort
6.4
Location
8.0
Facilities
6.9
Staff
7.2
Value for money
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Gil
PortugalRooms with 20 people, air matresses
Good location, good bathrooms and common spaces, and a good price
Stayed in May 2024
Reviewed: 24 April 2024
Alexis
FranceThere is just a rice cooker in the kitchen
Stayed in April 2024
Reviewed: 7 April 2024
Espinoza
ChileThere's too many guests in the room, and it seems the rules for a good stay are not well stated. Most people who stayed during my days were not tourists but people looking for a place in the city and they were very loud, arrived at all hours in the night and had no respect for the other guests. The mattress are uncomfortable to sleep in.
It's close to the metro and bus stops. Also in walking distance of Museum of Reina Sofía, if you're up for that. The spaces are usually clean in the morning (sadly this deteriorated very fast during the day but mostly because of some guests). The kitchen is well equipped.
Stayed in March 2024
Reviewed: 29 March 2024
Richard
BrazilThey could have rooms only for women, I don't recommend this place for couple or women traveling alone.
Location is great and the cost benefit is also a good point.
Stayed in March 2024
Reviewed: 19 January 2024
Yaditoq
KuwaitThe room was smelly, too many people in one room, kitchen had no stove
Good location
Stayed in January 2024
Reviewed: 11 December 2023
Leila
United KingdomNeeds lockers to store bags and more bathrooms. Also I booked an all female dorm and there were men in the room. It doesn’t feel that secure but is cheap and ok for a few nights.
Good location. Has potential but it was under construction
Stayed in December 2023
Reviewed: 7 December 2023
Ivan
South KoreaThere were workers and dust everywhere. My bed got stolen cause the staff made some mistakes (we were replaced to other beds at our arrival 01 am)
Good position and nice beds
Stayed in December 2023
Reviewed: 1 December 2023
Alice
SwitzerlandOn arrival the staff told us that we could ask them for keeping our bags after checkout the day after. But the day after, the staff was different and they didn't accept to keep our bags. The staff go into the shared rooms without discretion in the evening. Even if people are sleeping they open the door noisingly and put the light on and talk loud. Not really respectful.
Close to Lavapies and metro station
Stayed in November 2023
Reviewed: 24 November 2023
Daniel
IrelandThe hostel was admist repairs and improvements which was hopefully reflected in the price and one hopes their ambitions are root and branch. Thus it is difficult to rate the hostel at present.
Stayed in November 2023
Reviewed: 18 November 2023
Katja
Sloveniabeds and rooms, it was very cold
clean
Stayed in October 2023
Reviewed: 2 November 2023
Fernando
ArgentinaFaltarían lockers personales
Stayed in October 2023
Reviewed: 5 October 2023
Kadmiel
BrazilThe staff is small and overwhelmed to cope with such demand and the flow of people. They turned off the room's air conditioning a few times during the night in a room with 14 people. One of the times, during the night, I asked him to turn it on, the employee assured me that it was working. After I insisted and had to take him to the room (which was hot and had a strong odor), he finally turned on the air conditioner lol
The hostel has the peculiarity of being mixed between tourists, people looking for work, and, mostly, workers. In my perception, I found it comfortable because I felt safer (even though there was no locker in the hostel), and the demand for improvements was constant, which made my stay easier. Even though the staff was small, they did the best they could.
Stayed in September 2023
Reviewed: 26 September 2023
Morales
ArgentinaThe place was just too small with respect to the amount of people inside. There was also a lack of order too. The staff were really unpleasant, that was maybe the worst. They seemed to have a haughty attitude.
Cleaning mainly and location. Maybe also "two special favors" because they were out of the common service. I like to be able to use some facilities, but I was robbed maybe also because of the lack of order.
Stayed in September 2023
Reviewed: 21 September 2023
Nourddin
LibyaEvery thing very good just the matrass it was very bad The sleeping bed is uncomfortable and annoying, you can't sleep
Every thing very good just the matrass it was very bad The sleeping bed is uncomfortable and annoying, you can't sleep
Stayed in September 2023
Reviewed: 20 September 2023
Diaz
MexicoThe beds are uncomfortable and the lights are on all the night! I couldn’t sleep good
The location
Stayed in September 2023
Reviewed: 30 May 2024
Nathalia
BrazilCleaning, comfort and treatment
Location
Stayed in May 2024
Reviewed: 23 April 2024
Brahim
MoroccoThe beds are poor quality and not comfortable!! Drinking is not allowed inside. Personel do not speak english.
Stayed in April 2024
Reviewed: 18 April 2024
Péter
HungaryThe staff is nice, and the facilities are good
Stayed in April 2024
Reviewed: 11 April 2024
Leong
CanadaDorm room with 20 beds horrible. No sleep all night. People talking, lights, snoring, lockers. Loco!!
Nice common area, showers
Stayed in April 2024
Reviewed: 2 April 2024
Giulia
ItalyUncomfortable beds with air mattresses and no individual bedside lamp, so everyone keeps turning on the big light in the dorm and there's no curtain or anything protecting you when you're in the bed
Great position
Stayed in April 2024
Reviewed: 28 March 2024
Luiz
BrazilVery clean and beautiful place to stay in. The only thing that is not god is the mattress. They are inflatable air mattress the make much noise when people are sleeping.
It’s very central e close to commercial, financial and leisure facilities. In 10 minutes walking from the hostel I came to Plaza mayor.
Stayed in March 2024
Reviewed: 25 March 2024
Georgiana-valentina
Romania-
The location
Stayed in March 2024
Reviewed: 22 March 2024
Claudia
Colombiait doesn't depend on the hostel
location
Stayed in March 2024
Reviewed: 29 December 2023
Furkan
TurkeyIt's not a hostel, it's just an office place which they turned into dormitory. Very cheap beds, cheap everything.. then call it hostel? There are no closets. 20 people staying in the same room but you don't have something to place to hang your coat and other stuff, lighting was a problem. If you sleep on these beds, you'll get chronic backpain eventually.
Bed was clean, room was clean, bathroom was clean.. I was really surprised how clean it was. They provide shower equipment.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content