9 Calle Montserrat, Centro, 28015 Madrid, Spain
#47 of 439 hotels in Madrid
Guests' ChoiceBased on 40 hostel reviews
9.2Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.3
Staff
9.6
Value for money
9.3
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 29 May 2024
Bonhommet
FranceI loved how clean the room was, although been waking up by the Housekeepers in the morning. This is it honestly 🥰
Very clean , awesome people , amazing staff ! Ill definitely come back
Stayed in May 2024
Reviewed: 28 May 2024
Kevin
New CaledoniaNothing. I just command to take a shower in first not after all people 😂
Perfect. Best hostel in Madrid. Good staff, good team
Stayed in May 2024
Reviewed: 27 May 2024
Louis
AustraliaNice and modern, very friendly !
Stayed in May 2024
Reviewed: 27 May 2024
Rosalie
GermanyThe staff is super friendly, open minded and welcoming. It’s really like a family. The dorms were clean, the beds comfortable and in general it was a very chilled stay in that hostel. Would recommend to stay there 10/10
Stayed in May 2024
Reviewed: 23 May 2024
Jim
NetherlandsFor me the only downside was that if you have a top bed, and the lights get turned on in the room, it's very bright because the light shines over the curtains.
Amazing vibe!! Positive energy only.
Stayed in May 2024
Reviewed: 21 May 2024
Toriz
United StatesNo complaints!
Absolutely great stay. They have taken, modernized and perfected the hostel experience. Being my first hostel, and listening to other experiences, OneFam has created the future of solo traveling. Created events, spaces, and an overall culture that highlights what it means to meet new people and see new places when traveling. Totally grateful with the staff and organizers!
Stayed in May 2024
Reviewed: 20 May 2024
Andreas
GermanyThe bracelet for the arm. Should be a simple digital version or app.
A lot of activities, free coffee and breakfast. Sports equipment. My recommendation: a bbq event in the evening.
Stayed in May 2024
Reviewed: 19 May 2024
Fares
Palestinian TerritoryNothing to mention
Clean It’s very clean and people are so kind Staff Paige are sooo kind ++++++ This hostal are better then 5* hotel
Stayed in May 2024
Reviewed: 17 May 2024
Kaori
JapanNothing
Excellent Staffs!!! Very kind and friendly, I had a great time in my stay!! 100% recommendable
Stayed in May 2024
Reviewed: 17 May 2024
Jeffrey
NetherlandsA lot of activities, really sociable place
Stayed in May 2024
Reviewed: 16 May 2024
Sami
GermanyRecommended for solo travelling. The hostel opened recently and everything feels new. There are parties organized every night to discover the best bars and clubs of Madrid and meet other people from the hostel.
Stayed in April 2024
Reviewed: 16 May 2024
Tomáš
Czech RepublicNothing
It was just nice idk what to say
Stayed in May 2024
Reviewed: 16 May 2024
Omar
EgyptThe spot is nice, they clean every day and everyone is friendly. Closets for everyone and clean stuff. Probably the best hostel I ever been too.
Stayed in May 2024
Reviewed: 16 May 2024
Linda
CameroonNothing
Everything was exceptional 👌👌👌👌👌!!! The friendliness of the staffs is unmatchable 👌👌👌👌 In OneFam, we are indeed one family 👌👌👌👌
Stayed in May 2024
Reviewed: 15 May 2024
Baktash
NetherlandsVery nice vibe and you easy to socialise, beds are comfortable and hostel organises lots of activities. Very good stay!
Stayed in May 2024
Reviewed: 11 May 2024
Raquel
United KingdomEverything it's small
Friendly staff and nice facilities
Stayed in April 2024
Reviewed: 11 May 2024
Merin
PortugalEvwrything.. above all staffs.. they are so lovely and helpful..
Stayed in May 2024
Reviewed: 8 May 2024
Daria
UkraineFriendly stuff!
Stayed in May 2024
Reviewed: 7 May 2024
Agata
PolandI can’t really think of anything
I very much liked the friendly social vibe. People playing music, singing and eating together. Might get load in the evening though :) location was excellent and I loved the Free walking tour we were offered. The bed have dark courtains so you’re comfortable to sleep at any time of the day, every bed has an electric socket and a small light. Bathroom in the room is what I loved.
Stayed in May 2024
Reviewed: 6 May 2024
Alexandra
CanadaThey could improve what they offer for breakfast since it is really limited !
The hostel is brandly new. The beds are really comfy and have some good privacy due to the curtains. The outside area is really chill and provides nice places to relax and meet other travellers. The staff was amazing, really sweet and ready to help! I loved my stay there:)
Stayed in May 2024
Reviewed: 6 May 2024
Nick
United KingdomLoved all of it
The friendliest staff you could possibly have but everything worked. Super clean, super safe. Close to great bars. This is a 5 star hostel
Stayed in May 2024
Reviewed: 4 May 2024
Ashleigh
New ZealandAs this Onefam is only new, not many people know about it yet. It had a different feel and much fewer guests than the Onefam Sungate. I am sure however that once they get themselves more established it will become similar to other Onefam hostels. Also, the toilet stalls were not designed very well, they are too small and your knees hit the door when you sit on the toilet... but that's not a deal breaker..
Hostel is very new so beds and rooms are still nice and tidy. Very good blackout curtains for privacy on the bunk beds. Like other Onefam hostels they offer daily activities, free dinners and night out which is nice for meeting people and good if you are a solo traveller.
Stayed in April 2024
Reviewed: 1 May 2024
Anya
United StatesReally clean and new hostel in a good neighborhood of Madrid. The beds are comfortable and the showers are hot. They also organize events daily and have free dinner regularly. There’s a spacious common area so it was very easy to make friends here. All the workers were super friendly and helpful, including the volunteers and cleaning staff. Thanks to Gabo especially, who drew out a map of the city for me and answered all my questions during my stay.
Stayed in April 2024
Reviewed: 27 April 2024
Gizem
TurkeyNothing
Wifi is so strong.. Staff is very friendly, almost everyday they organize some event.. Rooms are good and pillows comfortable.. Location is great. What else, totally one of the best hostel i have ever been, thanks🙏🏻🫶🏻
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content