The light and sound in the room

The bed

Stayed in May 2024

The check-in was slow and only one guy was taking care of all the people and the queue.It is a bit ridiculous having to wait 40 min for the check-in.

Parking and charger available. All smooth

Stayed in April 2024

Very good everything

Stayed in April 2024

Noisy cars lorries passing in front of hotel 24-7 couldn’t sleep

It had a lift

Stayed in April 2024

Layout was a bit weird. The sink was leaking. The stairs are open between the steps (cats could fall). Good hotel for short visit. No beds for 4 people.

Good space, pet friendly, free parking (not private), restaurants and large carrefour around the hotel. Good sound proof, clean, good bed, airconditioning, minifridge. In the lobby there was a free coffee machine. Kids were ok with the sofabed.

Stayed in March 2024

Nothing

Very clean and comfortable

Stayed in April 2024

It was a very nice experience, warm, clean and comfortable room, excelent services!

Stayed in March 2024

Very basic hotel in an industrial area. No amenities except soap. Not even a glass to wash teeth

Bed confortable and room clean.

Stayed in February 2024

Bar only had 4 bottles of lager left at 6pm and no wines

Good location next door to all you can eat Chinese restaurant parking right outside hotel good seating in reception with pleasant bar and staff free tea and coffee which was good quality 😀

Stayed in January 2024

The breakfast was very poor, limited choice, only scraps left and no staff around to assist. The tables had not been cleared from previous guests.

The bedroom was clean and nice. Reasonable location not far from motorway and next to a very nice restaurant with a wide buffet range.

Stayed in November 2023

Lots of noise from the road

Very accommodating when checking in after midnight Very big and smart room

Stayed in November 2023

Breakfast is good

Stayed in October 2023

Everything was fine

Room, facilities location

Stayed in October 2023

Parking a bit hit and miss as shared with the surrounding restaurants. More dog tolerant than dog friendly, €12.50 per dog supplement more expensive than most

Lovely room, great size and bathroom space good

Stayed in October 2023

Breakfast is good.

Stayed in October 2023

Our room was clean but if you were picky you could complain about dust in certain areas of the room

Modern bright hotel in a good location

Stayed in October 2023

TV had limited channels and no options for English subtitles. No extra blankets to stay warmer when sleeping. Otherwise this place is great.

Bed was very comfy! The room was super clean. Also the staff were lovely. Bonus was that we were able to park our rental car at the front of the hotel for two nights. Unfortunately we wrapped some wet swimming shorts in a towel and the cleaner accidentally took this :( we weren’t able to get them back but the hotel staff were trying to be helpful and were apologetic nonetheless. The fridge was appreciated and the hot chocolates from the machine downstairs are delicious.

Stayed in September 2023

Great location if you have a car. We parked in front of the hotel and it was free. Room had comfortable beds and very spacious! The shower was a bit funny, not very hot and water leaked but was ok. Breakfast was ok - you could exchange 1 free breakfast for no cleaning for one day which was OK

Stayed in September 2023

It’s a bit far away from main attractions but it shouldn’t be a problem if you have a car.

Very spacious and clean room. Good parking as well.

Stayed in August 2023

While the hotel's proximity to the airport proved to be a convenient advantage, its location a mere 15 minutes from the center of Bilbao posed a slight inconvenience for me

The room was clean and spacious, while the staff's friendliness added to the overall positive experience. The breakfast, considering its value, offered a satisfying variety of options. Also, a complimentary parking was conveniently provided, alongside a compact vending machine right at the entrance.

Stayed in August 2023

Something to consider while traveling with a roofbox. There is an underground parking but we wouldn’t fit with a roofbox off course. The hotel is located near to a few restaurant which are well visited and makes finding a parking spot while traveling with a roofbox a bit difficult. No big issue but just something to consider.

We spent 2 nights on our way to Portugal. Fine hotel with nice bed and a very good shower. From my point of view perfect for a short stay to visit San Sebastian without breaking the bank.

Stayed in July 2023

One of the rooms had a very dated bathroom, while the other one was almost new. The same with the beds - one room had much better beds than the other. So a lot depends on which room you get.

It's a good hotel for a 1-night stay when passing the area. The beds are ok, breakfast adequate, and there is plenty of parking. There is an excellent buffet restaurant just next door where you also get a discount as a hotel guest.

Stayed in August 2023

Everytime we are traveling from Germany to Portugal we stay at this hotel! As we travel by car with our dog, we enjoy the fact that the hotel has a garage and it's pet friendly! And the price is good for both! The beds are huge and the rooms are always cleaned! Also, they have good staff! They are always polite and nice to us!

Stayed in July 2023

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Very large comfortable bed. Friendly staff. Clean room.

Stayed in July 2023