Gerona, 4, 03503 Benidorm, Spain
#32 of 130 hotels in Benidorm
Guests' ChoiceBased on 206 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
8.8
Staff
9.1
Value for money
8.7
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
James
United KingdomI had no complaints about the hotel
Great location, clean and tidy spacious rooms.
Stayed in April 2024
Reviewed: 2 May 2024
Michaela
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 26 April 2024
Mari
United KingdomThe pool was closed , no notification of it closing for repairs , had to sue round the pool with workmen in the pool and sun beds round it as a barrier 😡
Everything , was clean , great location , food good, modern
Stayed in February 2024
Reviewed: 22 April 2024
Jack
United KingdomNothing to complain about at all. Only minor concern was overheard offering drinks to customers for a review but they didn't need to as the hotel sold itself.
Good location, clean, friendly staff, nice breakfast, nice pool, cheap food and bar
Stayed in April 2024
Reviewed: 22 April 2024
Paula
SpainNothing!
Good size room, excellente food. Very helpful staff in all areas.
Stayed in February 2024
Reviewed: 8 April 2024
Connor
United KingdomPerfect location 10 min walk from the main strip.
Stayed in March 2024
Reviewed: 6 March 2024
Sarah
United KingdomNothing at all.
It was close to all amenities. Reception at hotel were extremely helpful. Good value for money.
Stayed in February 2024
Reviewed: 5 March 2024
Chris
United KingdomCentre location, very clean rooms
Stayed in March 2024
Reviewed: 29 February 2024
Weston
SpainCan't think of anything
Spacious room and fantastic shower. Hotel in a great location
Stayed in February 2024
Reviewed: 19 February 2024
Pat
SpainBalcony door in room, handle was loose and didn’t lock. (Room 403) Reported it 4 times then the loose handle was fixed but still door didn’t lock, even on day of leaving it didn’t lock
Everything was clean and bright
Stayed in February 2024
Reviewed: 10 February 2024
Judith
United KingdomPool not open No paella
Room excellent Staff excellent Food very hood
Stayed in February 2024
Reviewed: 9 February 2024
Lorraine
United KingdomA liked everything
It was great location,and spotless clean.staff very nice
Stayed in February 2024
Reviewed: 7 February 2024
Gerard
United KingdomPerfect location ! Value for money ! Friendly staff !
Stayed in February 2024
Reviewed: 1 February 2024
Gary
United KingdomGreat staff and facilities. The hotel is spotless and location is superb
Stayed in February 2024
Reviewed: 31 January 2024
Joanne
United KingdomBeautiful hotel 2nd tine staying. Great location,clean,friendly staff also a lovely affordable hotel bar. Would stay again
Stayed in January 2024
Reviewed: 28 January 2024
Martin
United KingdomLocation,style and service
Stayed in January 2024
Reviewed: 26 January 2024
David
United KingdomHard to pick any faults
Room was spotless and cleaned each day of 4 day stay. Huge bed and good sized bathroom with great facilities.
Stayed in January 2024
Reviewed: 26 January 2024
Paula
United KingdomNothing we couldn't find a fault
Everything staff were polite rooms clean and spacious breakfast amazing
Stayed in January 2024
Reviewed: 24 January 2024
Ann
United KingdomNothing
Good price, location and cleanliness
Stayed in January 2024
Reviewed: 23 January 2024
Melzymum
United KingdomNothing
The jacuzzi
Stayed in January 2024
Reviewed: 23 January 2024
Dawnann
United KingdomSmoke from next door balcony
Lovely clean hotel staff so friendly. We had birthday party in bar they were so obliging
Stayed in January 2024
Reviewed: 19 January 2024
Margaret
United KingdomLovely rooms, modern, clean. Hotel very clean, modern, good position.
Stayed in January 2024
Reviewed: 16 January 2024
Scott
United KingdomMonica in the restaurant was extra helpful and always smiles
Stayed in January 2024
Reviewed: 5 January 2024
Emma
United KingdomNo tea or coffee facilities in room
Central location, very clean, breakfast was fab
Stayed in January 2024
Dresden, Germany
Chişinău, Moldova
Seoul, South Korea
Albuquerque, USA
Amoopi, Greece
Rome, Italy
Veliki Drvenik, Croatia
Incisa in Valdarno, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content