San Vicente, 6, 48001 Bilbao, Spain
#18 of 61 hotels in Bilbao
Guests' ChoiceBased on 627 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
9.3
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 9 May 2024
Dora
GreeceClean rooms, friendly stuff, great location. Everything was at most a 20-min walk.
Stayed in May 2024
Reviewed: 8 May 2024
Patricia
Irelandnothing
The breakfast was very good and staff very helpful
Stayed in May 2024
Reviewed: 8 May 2024
Julian
United KingdomFacilities were ok and bedroom window faced an ugly brick wall
Great location right in the centre of town and pre-booked on site parking was really good for folks like us on a driving tour.
Stayed in May 2024
Reviewed: 5 May 2024
Adriana
Norwaythe hotel might need to think about renovating the bathrooms in the bedrooms. In our bedroom, it looked particularly worn out. The air conditioner did not work optimally.
excellent location, easy to walk around, close to both city center and museums. Excellent breakfast and excellent service
Stayed in April 2024
Reviewed: 3 May 2024
Yulia
IsraelThere is no enough day light - the window is very small especially for the very big room.
Location is great, 5 min to main shopping street, 15 min to old city and Guggenheim museum. Room was very big and exceptional for traveling with kids. Breakfast was excellent with plenty of choices. In house parking is handy.
Stayed in April 2024
Reviewed: 2 May 2024
Helen
Australiawithin walking distance of all attractions we wanted to see. Bed was comfortable and the staff went above and beyond to make our stay perfect
Stayed in May 2024
Reviewed: 2 May 2024
Monika
LithuaniaThe room was spacious and comfortable. The location is great - near the Guggenheim museum, old town and has stops very near by if you need to travel further. The SPA is not included and you need to contact the SPA in advance.
Stayed in April 2024
Reviewed: 29 April 2024
Conor
United KingdomYou have pay extra to use the spa facilities
The location was great
Stayed in April 2024
Reviewed: 26 April 2024
John
United KingdomWorking out parking access.
Clean, well planned, great location both for major sites but also social and leisure.
Stayed in April 2024
Reviewed: 24 April 2024
Karin
SwedenThe location was fabulous! The rooms were spacious and clean. Nice bathroom and very comfortable beds.
Stayed in April 2024
Reviewed: 22 April 2024
John
IrelandBreakfast room was small but it was not an issue really.
Location was perfect
Stayed in April 2024
Reviewed: 19 April 2024
Claudia
Portugalthe price i paid for the hotel
Room was sound proof Breakfast was very good with a great variety to choose from.
Stayed in April 2024
Reviewed: 14 April 2024
Vivi
GreeceThe view
Stayed in April 2024
Reviewed: 13 April 2024
David
AustriaVery convenient location for all of the main attractions of Bilbao. Smart hotel with very friendly staff and good breakfast choice. Reception staff well up to the mark. Price was just right!
Stayed in April 2024
Reviewed: 13 April 2024
Mj
AustraliaVery clean and comfortable.
Stayed in March 2024
Reviewed: 11 April 2024
W
NetherlandsThe beds and pillows seemed a bit lumpy. I wish I'd spent a bit more on the room as it only has a tiny window looking at a wall so felt like a bit of a sarcophagus to stay in. The staff don't give a lot of information when you check in unless you ask afterwards. One thing they didn't tell us was that the spa pools and saunas needed to be booked on a timeslot, which is unusual. So we missed out when we'd planned to use it. I felt this was negligent. I managed to squeeze a visit in before checking out but it was rushed.
The location was excellent for walking and exploring. The spa was pretty special, thermal jacuzzi pools for only a small additional cost. The room was simple and clean with tea and coffee facilities that I appreciated.
Stayed in April 2024
Reviewed: 9 April 2024
Karen
United KingdomSagging bed. Extra charge to use the spa.
Great location, excellent breakfast, strong shower.
Stayed in April 2024
Reviewed: 2 April 2024
Anna
United Kingdomthe swimming pool was not available for swimming, only for spa users. not much view from window. can be very noisy in a tourist season
beautiful stylish hotel, lovely comfortable beds, elegant marble bathroom. tea facilities in room. we got a comfy spare bed for a child polite friendly staff who speak good English. nice restaurant and bar. very close to town and sights. good double windows and AC
Stayed in March 2024
Reviewed: 30 March 2024
Jason
IrelandStaff were super friendly and helpful
Stayed in March 2024
Reviewed: 28 March 2024
Gomez
SpainThe bathroom
Location
Stayed in March 2024
Reviewed: 21 March 2024
Sal
United KingdomThe room was a good size, nicely designed and the bed was really comfortable. Bottled water was provided daily and bathroom toiletries were replaced as needed.
The staff were lovely. The hotel was in a central location.
Stayed in March 2024
Reviewed: 9 March 2024
Brittany
United StatesDirections and parking were a bit confusing.
Location was excellent for walking everywhere. The staff at the bar were very friendly and helpful. Room was clean and quiet.
Stayed in March 2024
Reviewed: 3 March 2024
Jola
PolandEverything was perfect, haven’t felt so welcomed and appreciated as a guest for a while. Great breakfast and location 😍
Stayed in February 2024
Reviewed: 1 March 2024
Bill
EstoniaMore salad and fish
Very good. The selection of tortillas
Stayed in February 2024
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