San Vicente, 6, 48001 Bilbao, Spain
#19 of 62 hotels in Bilbao
Guests' ChoiceBased on 656 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.4
Facilities
8.7
Staff
9.3
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 3 June 2024
Ciaran
IrelandSlightly expensive.
Lovely modern hotel. Very clean. Staff were very accommodating and friendly.
Stayed in June 2024
Reviewed: 1 June 2024
Paul
AustraliaGreat location. Comfortable room and good bed Breakfast was very good
Stayed in June 2024
Reviewed: 1 June 2024
Martha
United StatesLocation: We walked to two great restaurants: Iruña Cafe abd Bascook (latter requiring a reservation). Hotel front desk super helpful, and breakfast was wonderful.
Stayed in May 2024
Reviewed: 31 May 2024
Nadezda
United KingdomI wish it was more clear that pool is part of separate spa at extra costs and needs advance booking. A bit noisy from outside nightlife
Location is great , room spacious and clean , good service.
Stayed in May 2024
Reviewed: 28 May 2024
Laura
United KingdomGreat location. Big rooms. Worked and went out there. Slept well!
Stayed in May 2024
Reviewed: 28 May 2024
Anna
United KingdomEverything was good!
The staff were lovely and the location was great.
Stayed in May 2024
Reviewed: 26 May 2024
Michael
United KingdomThe night club on the north side of the hotel is very loud indeed - you need to keep the windows closed and the air conditioning on.
Great location, and the staff could not have been more welcoming- we were a group of 8 cyclists, and a conference room was given to us for storage.
Stayed in May 2024
Reviewed: 23 May 2024
Spirit
GermanyGood location, good breakfast, convenient place to explore Bilbao. Convenient parking. Helpful staff.
Stayed in May 2024
Reviewed: 23 May 2024
Brickie100
United KingdomTwo rowdy bars across the street from our room. However they were completely silenced by the hotel's outstanding glazed facade. Underground parking spiral was a bit daunting to start but was actually fine. The exit through the Spa came out onto a street which was a bit seedy, but turned out to be not threatening at all.
Good size room (Superior). The breakfast service was very good, always something nice and hot cooked to order. Location really central for Old Town, Guggenheim and shopping. Car Parking very good, spacious.
Stayed in May 2024
Reviewed: 22 May 2024
Robert
SpainBit shabby Surly breakfast chef on eggs
Location
Stayed in May 2024
Reviewed: 21 May 2024
Cristinai13
RomaniaEven if access to spa is included in the booking price, it is actually conditioned by a separate booking for which there was no availability
Location, room space, cleanliness
Stayed in May 2024
Reviewed: 17 May 2024
Eadaoin
IrelandStaff very helpful. Lucas helped us with an issue that went above & behind his duties. Recommend staying here, great location for easy access to shopping, sites, restaurants
Stayed in May 2024
Reviewed: 17 May 2024
Eduardo
IsraelLack of heating,air conditioning not working, very weak wi-fi.
Breakfast and spa
Stayed in April 2024
Reviewed: 17 May 2024
Nigel
United KingdomSome of the staff were a little aloof
Great location; very clean
Stayed in May 2024
Reviewed: 16 May 2024
Alan
United StatesThere was absolutely nothing wrong. All were so helpful. I couldn't ask for more.
Everyone was great. Coffee with Pedro was great. The manager was so helpful. The whole experience was very pleasant. Thank all.
Stayed in May 2024
Reviewed: 9 May 2024
Dora
GreeceClean rooms, friendly stuff, great location. Everything was at most a 20-min walk.
Stayed in May 2024
Reviewed: 8 May 2024
Patricia
Irelandnothing
The breakfast was very good and staff very helpful
Stayed in May 2024
Reviewed: 8 May 2024
Julian
United KingdomFacilities were ok and bedroom window faced an ugly brick wall
Great location right in the centre of town and pre-booked on site parking was really good for folks like us on a driving tour.
Stayed in May 2024
Reviewed: 5 May 2024
Adriana
Norwaythe hotel might need to think about renovating the bathrooms in the bedrooms. In our bedroom, it looked particularly worn out. The air conditioner did not work optimally.
excellent location, easy to walk around, close to both city center and museums. Excellent breakfast and excellent service
Stayed in April 2024
Reviewed: 3 May 2024
Yulia
IsraelThere is no enough day light - the window is very small especially for the very big room.
Location is great, 5 min to main shopping street, 15 min to old city and Guggenheim museum. Room was very big and exceptional for traveling with kids. Breakfast was excellent with plenty of choices. In house parking is handy.
Stayed in April 2024
Reviewed: 2 May 2024
Monika
LithuaniaThe room was spacious and comfortable. The location is great - near the Guggenheim museum, old town and has stops very near by if you need to travel further. The SPA is not included and you need to contact the SPA in advance.
Stayed in April 2024
Reviewed: 29 April 2024
Conor
United KingdomYou have pay extra to use the spa facilities
The location was great
Stayed in April 2024
Reviewed: 26 April 2024
John
United KingdomWorking out parking access.
Clean, well planned, great location both for major sites but also social and leisure.
Stayed in April 2024
Reviewed: 24 April 2024
Karin
SwedenThe location was fabulous! The rooms were spacious and clean. Nice bathroom and very comfortable beds.
Stayed in April 2024
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