Not much that we didn’t like. Only thing was the lunch menu, very basic, in our opinion portions very small and not great quality. Was the same menu for evening meal, so we went to another hotel, this was buffet style, so much better.

Excellent venue if you just want to relax. Whole experience well worth it. Stayed 2 nights 3 days. Have booked to come back again.

Stayed in March 2022

For the people that expect real thermal waters - go somewhere else! This hotel or the ones in the balneario de archena are not real thermal waters by definition. There are just regular swiming pools with warm water and a lot, like a lot of chlorine. You can’t even stay in the water, the smell of chlorine is too much - which are harmful for your body. You should test your water every hour to see the level of chlorine, it would exceed any permissible value. You have to walk like 500 m to go to those swimming pools, very unclear on how and where to go, you have a map but this is just stupid to walk so much when it is freezing cold outside and you are wet. This hotel shouldn’t deserve 4 stars, it didn’t meet most of the criteria. The robes for the spa looked like they are 20 years old! If they are ripped please dont sew them up and give to your guests, this is not normal ! Additionally, you had to have a swimming cap to enter the pools, it would have made sense that a 4 start hotel will provide them for you, but no, not here. No slippers, no caps, only old robes have been provided to us. You have to buy slippers - 7 euro and the cap - 3.5 euros from their shop. I would never come back here and I would not recommend to anyone. Totally disappointed by our stay, and for what they call thermal waters.

Good fresh squeezed orange juice for breakfast. The location was nice.

Stayed in February 2022

staff no help, confusing, dated spa, caught covid!

not a lot

Stayed in November 2021

Missing in a room a simple electric cattle to get a tea or coffee.. Charging everybody for a car parking while a final Paiment despite you don't have a car .. If you don't note this additional charge, U'll automatically pay.. Looks really offensive..

We got a free access to SPA instead of a main Inside pool, which was on maintenance..

Stayed in January 2022

Lesley Wilson

Lesley Wilson What a wonderful, restful experience in every way. A very special place, a hidden gem.

Stayed in October 2021

Within the spa complex

Been to the Spa before but not this hotel. It was very comfortable.

Stayed in October 2021

The Ros and breakfast and snackbars were excellent, although not enough choice to go room only, we have done that before and it's not good

We stayed half board the evening meal was not very warm and very limited choice.

Stayed in October 2021

No complaints !

We particularly enjoyed the thermal pool area

Stayed in September 2021

The staff of the hotel did not explain the procedures of the facilities. The staff of the spa’s and swimming pool were extremely rude and did not speak other languages. Especially the staff by the swimming were awful, and started yelling at us.

Stayed in September 2021

The breakfast was terrible, cold hard toast, cheap ham slices and warm fruit juice. I asked for the cereal with dried fruits and got half a bowl of cornflakes and had to ask two members of staff for some milk. We had a croissant and a chocolate pastry between us. The hot breakfast consisted of undercooked scrambled eggs and soggy bacon or smoked salmon. Really dissapointing. The room was clean and had everything you needed but the layout in the bathroom was shocking. There was a small gap between the toilet and the side of the bath that you had to climb into to take a shower. I dread to think of the accidents that could befall anyone with limited mobility or that were short. It was so bad I took photos which I wouldn't normally do. The pool area was extremely crowded and the pools were uncomfortably warm and swimming hats had to be worn.

The grounds surrounding the hotel were lovely, it was a bit of a walk from the car park to the hotel and from the hotel to the pool but not too bad. Lovely bars within the grounds which are quite picturesque. The subterranean level where the mud treatments are carried out is really unusual and worth exploring.

Stayed in June 2021

parking too far away, lift facilities only one lift for 70rooms over 3 floors, room air conditioning not good pool area near parking, food in restaurant mediocre and staff in restaurant borderline rude

Pool good

Stayed in June 2021

No comllaints at all.

We enjoyed the feeling of total relaxation from our day to day life. Superb!!! The staff are welcoming and friendly without being intrusive. We had breakfast and dinner each evening, the food was well presented and excellent choices each day a new menu. The menus are available in various languages which helps you make your choices. Good selection of wines available in restaurant at very reasonable prices. Super place we have stayed at hotel Lavante and hotel Termos and both are excellent. We keep going back each year the Spa complex is great!!!!

Stayed in May 2021

no double bed available reception staff at levante could be more welcoming

the seclusion the food at breakfast and dinner at hotel next door fabulous

Stayed in August 2022

beds were quiet large

the property was well presented, however there were dirty bath ropes and bathroom towels.

Stayed in April 2022

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in June 2023

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Stayed in April 2023

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in December 2022

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Stayed in November 2022

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Stayed in October 2022

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Stayed in September 2022

There are no comments available for this review

Stayed in August 2022