Hita, 2, 28805 Alcalá de Henares, Spain
#13 of 19 hotels in Alcalá de Henares
Guests' ChoiceBased on 154 hotel reviews
8.0Cleanliness
8.4
Comfort
8.2
Location
7.9
Facilities
8.0
Staff
8.8
Value for money
8.2
Free WiFi
7.7
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End of dialog contentReviewed: 16 May 2024
Mary
IrelandIt was what one expects from Ibis...............good alround value for money
Stayed in February 2024
Reviewed: 20 April 2024
Darren
United KingdomRelation to amenities. We arrived with our dog expecting to dine next door but found that the restaurant closed down in covid and was left derelict.
Fantastic staff. They couldn’t do enough to help accommodate us. Beer at reception was very good.
Stayed in March 2024
Reviewed: 6 March 2024
Phil
IrelandDining/lobby area too bright, not really designed for relaxing. The order-in pizzas were quite expensive, but with no dog friendly restaurants nearby it's the only choice.
Comfortable beds, friendly and helpful staff, convenient to main Madrid-Burgos route.
Stayed in March 2024
Reviewed: 16 February 2024
Nives
AustriaLights from outside were very bright, parking lot was unsafe
Vending machine, supermarket nearby, clean room
Stayed in February 2024
Reviewed: 21 December 2023
Dhiren
QatarNo cupboard,kettle and freezer in the room
Very nice ambiance and clean facility
Stayed in December 2023
Reviewed: 14 December 2023
Hedo
EstoniaNo complaints :)
As a dog owner, I truly appreciate the pet friendly policy Ibis has. We had a wonderful stay.
Stayed in December 2023
Reviewed: 23 November 2023
Jerry
United StatesLocation, Took a bus into town and cab back. Google maps showed it in town, which I guess it is, but not near old town and sights.
Hotel is minimal, but clean. It's a ways from town.
Stayed in November 2023
Reviewed: 7 November 2023
Angel
SwitzerlandLocation
Good breakfast for a fair price
Stayed in November 2023
Reviewed: 7 August 2023
Moyse
SpainGreat for passing through madrid. Very clean. Friendly staff. Fantastic air conditioning at it was 48° when we visited! Good breakfast buffet.
Stayed in July 2023
Reviewed: 5 August 2023
Sukruye
PortugalGreat no-frill stop for road trippers.
Stayed in July 2023
Reviewed: 27 July 2023
Brenda
United KingdomI know most hotels charge for dogs but I thought €20 for 2 very small dogs was a bit steep
Breakfast was adequate, good location for an overnight stop from the south to north of Spain.
Stayed in July 2023
Reviewed: 14 July 2023
Montse
SpainSmell of tobacco in my room. Air conditioning wasn’t working properly so room felt quite stuffy.
Basic breakfast but good.
Stayed in July 2023
Reviewed: 11 April 2023
Julián
Colombialocation. Its very far from Alcala downtown. Close to shopping mall and big department stores but no residencial life or activities around
breakfast was good. Simple but buffet style but plenty to pick from and repeat
Stayed in March 2023
Reviewed: 13 March 2023
Michael
United KingdomNothing to dislike.
WiFi, staff, warm, quiet room, lovely breakfast, value for money.
Stayed in March 2023
Reviewed: 25 January 2023
Clare
United KingdomIdeal stop off, easy access and puts ideal secure parking. Dog friendly although no restaurants in the town allowed us in with the dog. We ate in the Italian on the retail park next door and left dog in the car just outside.
Stayed in January 2023
Reviewed: 19 January 2023
Carlos
United Arab EmiratesThey have a bed on top and is very dangerous, easy to hit your head and location is not very convenient
Very clean and confortable, good value
Stayed in January 2023
Reviewed: 12 October 2022
Lorraine
United KingdomVery clean, good a/c and mosquito screen, great breakfast and comfortable bed. Very convenient location , not at all noisy
Stayed in September 2022
Reviewed: 16 September 2022
Laura
United KingdomBreakfast is basic... not much choice for food
Good parking. Easy check in. Clean & friendly staff
Stayed in September 2022
Reviewed: 16 September 2022
Jack
IrelandNo way of making tea in the room
staff were brilliant, room was lovely
Stayed in September 2022
Reviewed: 28 August 2022
Mar
SpainThe only thing that could be improved was the cleanliness in the reception level bathroom.
The room was really comfortable and spacious. Definitely a good value for the money and a very convenient location for a stopover on long road trip. The staff were all very friendly. We will definitely stay here again.
Stayed in August 2022
Reviewed: 20 August 2022
Hans&jen
SpainThe only disappointment was the smokey smelling room we were first put in, but that was quickly rectified. (My husband has an allergy sensitivity to perfumes and other scents, like cigarette smoke.)
Arriving very late after a lengthy drive from Paris, after 2am, we were pleasantly surprised by the ground floor rooms we were given. We had our teens in a room with twin beds, but when we entered our room with a queen-sized bed at the other end of the hall, we were disappointed by the strong ashtray smell of the non-smoking room. However, the Ukrainian night clerk quickly found a solution for us, and we were changed to a room across the hall from our kids that was comfortable and clean. We were there just for a good night of sleep before continuing on our homeward journey. My daughter and I woke earlier than our other family members, and enjoyed the ample buffet breakfast.
Stayed in August 2022
Reviewed: 16 July 2022
Lance
United Kingdomnothing
clean, nice efficient staff
Stayed in July 2022
Reviewed: 17 June 2022
Stephen
United KingdomStaff First Class, Very Helpful. Room Comfy And Clean
Stayed in June 2022
Reviewed: 16 May 2022
Aysen
TurkeyStaff was very helpful and welcoming
Stayed in April 2022
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